When it came to designing the house and working out details, the initial steps were professional, smooth, and courteous. When it came to building, they kept us as informed as possible with photos. When it came to moving in, there was a lot of debris in the yard for us to clean up.

They have been wonderful to work with and communication was great. Their attention to quality was above and beyond what I expected.

Very professional and knowledgeable.

Yes I will be recommending AHP to anyone who is looking to build.

No one else would even respond to us and AHP did and was never pushy.

AHP's plan selection and willingness to customized makes them a unique builder in this area.

You placed the plumbing for our bathroom in the garage which then needed to be cut out leaving a 4' x 8' section of floor that was obviously cut and no longer uniform. After lengthy discussion, I was informed by our foreman that the office manager, Matt Dibb, stated it was a take it or leave it fix. Approximately 5-6 months later when the office manager wanted to close before years end, then he was willing to make amends and offer something additional for our inconvenience. So, he became a professional when he wanted something.
Also, after accommodating the manager with closing, we found out from the local inspector that the manager signed on our behalf for a variance, which we didn't authorize nor were we informed of this. We believe this was done to avoid bringing the mistakes made on the front porch up to code for cost and timing purposes. In the event we went to sell our home at a later time, we would have to incur the cost of bringing things up to code, which is what your company was supposed to do in the first place.
We found Mr. Dibb to be unprofessional and more importantly, not trustworthy. Our foreman Jason was someone that I would work with again. He was professional and helpful during the entire project. Jordan, who also needed to get involved was an absolute professional. My apologies for not remembering his last name. He was a complete professional that always called when he said and followed up whenever he said he would. I recommended to Jordan to have Mr. Dibb follow him around for a couple of weeks so he can learn how to be a professional. Not sure if that would help him with being trustworthy.

We love our new custom built home. We are thankful to have had the support and expertise of AHP though out this process. Our home was finished timely and is beautiful. The team at Oxford AHP was always there for us and helped make our big dream a reality.

I liked being able to customize the floorplan and details of the house

Good communication throughout the process. From initial inquiry, planning, and construction. We knew what was going to happen and when.

Great custom home builder will go above and beyond for the customer.

I would highly recommend America's Home place.

Scheduling

Scheduling - They were great at keeping me informed.

Areas Of Satisfaction

Areas Of Satisfaction - This is the first time I have dealt with a company like this. I have built a few houses, and this is the first time someone did what they said they would do. They did it for the price they said they would do it for.

Additional Comments

Additional Comments - I want to express how smooth it went. Everything they said they were going to do, they did, and did it efficiently and with the professionalism. That's a big thing. The professionalism was bar none. I have never dealt with a company that was as professional and as knowledgeable as they were. If they couldn't do something, they would tell you. They didn't lie or sugar coat it. They never said no to me, but they said no to something a friend of mine wanted to do. Furthermore, they know their limitations, which I don't know what they were. They did everything I needed to be done. Everything came out perfectly, and I am super happy with these guys. I hope they get all the business they can.

America's Home Place, Fredericksburg Office, treats you like family and their goal is to work side by side with you to ensure your desires and needs for your new home are met. They want your path to your new home to be as stress free as possible. They are truly the best!!

Sales Knowledge

Sales Knowledge - Howard was extremely knowledgeable, thorough, polite and his enthusiasm proves he loves his job. The rule is "first impression is the most lasting impression" and Howard made a GREAT first impression when I first spoke with him on the phone and solidified that first impression when we met face to face. He made sure every question got answered right there. I highly recommend the Fredericksburg office!!

Sales Process Satisfactory

Sales Process Satisfactory - Every person at the Fredericksburg office was always accommodating, responsive, caring, knowledgeable, and such a delight to work with throughout the entire home building process. Our first introduction to Greg Gallagher and working with him side by side was just over the top FANTASTIC!!! Greg is absolutely determined to do his very best to ensure you receive top notch A+ service!! And that is exactly what we received. He sealed the deal and then blessed us with Dominic!!

What Would You Do Differently?

What Would You Do Differently? - Yes. If my budget would have allowed at the time, I would have enlarged the porch/deck area in the back and made the laundry/mudroom larger. And perhaps the garage larger.

Additional Comments

Additional Comments - As I mentioned before, the Fredericksburg office staff have become family, most especially Greg and Dominic.

Accessibility, flexibility, guaranteed rates, visual samples, timeliness

PM Communication

PM Communication - Flawlessly Available via text, email, in person and on site meetings

Additional Comments

Additional Comments - I sing your praises. Thanks for making the process painless and enjoyable!!!

I am highly satisfied with the work. They were very communicative.

PM Professionalism

PM Professionalism - Lincoln was always available for contact and took the time to converse with us about possible problems, suggestions on how to fix them or otherwise.

Decision Making Factor

Decision Making Factor - The primary reason we chose America's Home Place was because of their affordability, reliability, and ease of communication and working relationship

Areas Of Satisfaction

Areas Of Satisfaction - America's Home Place exceeded my expectations with the quality, communication, and the work crew. The work crew was exceptionally polite and communicated very well with us. During the build, we were allowed onsite at all times to see the progress. It is an excellent build.

Quality Of Materials

Quality Of Materials - Some wood was damaged but that changed it out quickly

What Would You Do Differently?

What Would You Do Differently? - I was very pleased with colors and material selection so I don’t think there would be anything

Easy to work with and confident in their ability to build our home.

Scheduling

Scheduling - Yes, AHP always kept us informed.

Decision Making Factor

Decision Making Factor - Reputation we had heard from advertising and quality of the models we visited.

The following is our opinion and some reasons, based upon our recent experience with AHP, as to why we would recommend AHP to a friend or relative: Unfortunately, home construction contractors (very generally speaking) often don't have a great reputation in quality, time frame, completeness, and cost of their work product. Especially the largest outfits and the smallest (mostly individuals) outfits. AHP is in the sweet spot of being large enough to ensure a secure & cost-controlled supply chain of quality materials & appliances, and employ a permanent pool of design and construction professionals along with credentialed professional sales personnel and a representative complement of complete model homes at their regional sales centers. At the same time, they only focus on custom home building for individuals instead of mass-produced cookie-cutter housing projects. AHP's wide selection of pre-existing designs and their capability to offer customized options to modify their existing designs, is impressive. Their offered portfolio covers a wide range of price, floorplan, and size options. Therefore, their teams work closely with each individual purchaser with the objective of meeting or exceeding the desired outcome the customers have decided upon for the contracted price.

Quality Of Materials

Quality Of Materials - 1) The base for the exterior heat exchange unit of the HVAC should have had a level concrete pad installed under it for the composite base underneath the actual heat exchange unit to sit upon. 2) The three-section folding ladder installed for access in the garage ceiling to the attic is made of wood and extremely heavy & dangerously awkward to deploy and to return to its folded & closed position. Aluminum or similar lightweight material would have been MUCH preferable and safer. With those two current exceptions, we have been otherwise quite satisfied with the quality of materials used in the construction of our AHP house.

Condition of Home

Condition of Home - Other than some not unexpected initial punch list items that were subsequently corrected, we were very satisfied with the condition of our home upon move-in.

Scheduling

Scheduling - AHP's Chris Munsey and Eric Hess were excellent in keeping us updated on the construction tasks progress.

Areas Of Satisfaction

Areas Of Satisfaction - Construction time speed and budget accuracy & control both happily exceeded our expectations!

PM Professionalism

PM Professionalism - Never hesitated when I asked a question. Explained in layman's terms and really was a blessing1

PM Problem Resolution

PM Problem Resolution - Was always willing to listen and help when needed. We still have an issue on some electrical and final grade things but Quinten is still helping and involved.

Would not contract AHP to build a dog house. Biggest regret of my life!

The group I worked with at America's Home Place was great. They were understanding. They listened to what I wanted and helped to achieve my goal.

Floor Plan / Layout

Floor Plan / Layout - I like that I put the master on the floor so that I can live here until I am like 100 years old.

Two Favorite Features

Two Favorite Features - My two favorite features in my house are my kitchen and the living room because it is two stories and has a fireplace that goes all the way to the ceiling.

We finished paying for our house bill 2 to 3 months ago and that is still not done, so I'm not happy right now.

Areas Of Satisfaction

Areas Of Satisfaction - Overall, a very good experience

Jesse was very communicative and clearly worked hard to everything right for us

Areas Of Satisfaction

Areas Of Satisfaction - Build quality for the price, Jesse's responsiveness and effort

I am very likely to recommend because it was a very painless and pleasant process

Decision Making Factor

Decision Making Factor - We liked their energy. It felt right after meeting with them and seeing how helpful they were.

Floor Plan / Layout

Floor Plan / Layout - I like how flexible and helpful they were with finalizing the floor plan