Areas Of Satisfaction - Installation crew were exceptional.
Very easy to do business with and very professional
Professional & Organized - Got the job done in one day and clean the property cleaner than what it was before
Quality Of Workmanship - Everything was done right the first time did not have to call and have them come back and repair something
Problem Resolution - I did not have a problem but if I did they would’ve fixed it immediately
Areas Of Satisfaction - The crew was very professional and knew what they were doing and got the job done in one day which I was amazed
The Tadlock experience was first class through and through, from the estimators to local office staff to the work crew and supervision. They were on top of it all, efficient, responsive, and we're totally pleased with our new roof.
Areas Of Satisfaction - Totally satisfied all areas.
Areas For Improvement - No area… everything was done as it should be
Areas Of Satisfaction - All areas… work was done precisely and accurately
Recognized Excellence - Drew Eppes
Professional & Organized - They were very professional.
Shingle Appearance - The shingles look great.
Work Done Right - They had to come back and do a few things, but that may just be a normal thing.
Areas For Improvement - They did not fall short of my expectations at all on this house.
Areas Of Satisfaction - They were quick to respond to any questions I had. Thomas, who I think was the office manager, was super kind. The salesman, Matt, who helped me choose things, was super helpful. The office staff was very kind. Everyone was very kind and helpful through the process.
Recognized Excellence - Thomas, Matt, and the roofer were great. I think the roofer was named Alex, Alec, Axel, or something like that. Pablo came over just to double-check the quality and did a great job. There was a young lady in the office I really enjoyed working with, but I can't remember her name. I think her name started with a D.
Very informative.
Great job!!!
Great to work with ... excellent workmanship ... very personable & professional
Fine work at a reasonable price.
Shingle Appearance - Beautiful
Clean & Safe - Absolutely nothing left behind.
Problem Resolution - No problems.
Schedule - Done in a timely manner.
Areas Of Satisfaction - Quality and price.
Areas For Improvement - None
Areas For Improvement - None
Areas Of Satisfaction - Satisfied with all areas
Work was very unsupervised, mistakes were made and a half hearted attempt to make things right didn’t work either. I’m going back to my old roofer to service our rental houses, even though they are a little more expensive
Areas For Improvement - No. In fact, the service was better than I expected.
Areas Of Satisfaction - It was my first experience, but I felt satisfied with the direction led me in making decisions.
Recognized Excellence - All tried to be helpful and provided good reasoning.
Areas Of Satisfaction - All areas were perfect. Everyone was amazing to work with.
Recognized Excellence - My Rep Brian Smith was fantastic to work with. Incredibly patient and very nice.
Additional Comments - Excellent work
Installation Crew - My neighbors commented on how polite and quiet the installation crew was.
Areas Of Satisfaction - The entire process was quick and efficient.
Recognized Excellence - Everyone that I spoke with was courtesy and professional.
Josh was quick to respond to all inquiries. Team was professional and nice. Value was great. Did the job quickly.
Was very pleased..at first. 6 weeks later we have a leak, happened on weekend. Called for assistance, talked with automated receptionist. Should be able to talk to a human who can respond in an emergency. Forecast is for rain later today😡 sadly we have recommended your company to several neighbors, will feel bad if they have same experience. Automated voice will have someone respond tomorrow..we’ll see
They were excellent.
Areas Of Satisfaction - Tadlock Roofing exceeded my expectations in terms of communication.
Recognized Excellence - They were all very professional and very interested in solving problems and getting things done correctly.
The day they installed the roof, the crew spoke Spanish, and I could not communicate with anyone because there was no one from the company there, which was frustrating.
If the job is limited to the roof, yes, but not for other services. Everything was great until it came to replacing the sun tunnels and gutters.
Showed up on time. Did a professional job. Left the job site clean and free of debris.
I think they need to improve on their communication. It was difficult to contact them by phone.
Very professional, timely and responsive. High quality experience all around.
Areas Of Satisfaction - Excellent follow-up on any issue
Recognized Excellence - Matthew Nixon was our estimator and sales and issues contact. Any questions promptly resolved.
Additional Comments - Went about as smoothly as could be expected.