Had 3 homes roofs done and a large garage first job excellent(4yrs ago) . Next I hsd a another home done went well. Last house is a historic home and they just had to repair an area done well. Then had garage done unfortunately I got a less than perfect team ( normal guy was sick) well this job had a problem this crew made a mistake then tried to hide and completed roof and left. Upon inspection by myself something was wrong after investigating and having their rep down it was descided to remove shingles repair mistake and make it right. And so it was done. Was I happy it happened no. Do I like wasting my time and having to prove things no. But in this day and age it’s a common occurrence. So in conclusion I had 4 jobs non atypical that they completed. Job done would I recommend yes just watch your own job and be careful normal in any business deal. So yes they are a great roofing company mistakes happen And I will say I would specifically ask for their representative Brock, he is honest,fair, and knowledgeable, and a good man. He runs all the different crews. So again yes I would recommend arocon professionals, especially compared to the fly by night con artists that claim they are roofers that are out there
Brock did an excellent consultation and provided several options to remedy our situation. He worked with us to find subcontractors for our electrical needs and got the job done quickly. He also had the team come back the next day to do a nail sweep after we requested.
All good
Very professional all around
Of course- I love when I see your signs on properties
They do a good job, but it is partly open, and I called them to come back. The man is everywhere, and when I called them, they didn't come, so I am not really satisfied.
Arocon was super easy to deal with from the office staff to the roofing crew. The workmanship appears to be great and they cleaned everything up so well you couldn’t even tell they were here.
Great experience
Brock did an excellent job suggesting a plan for remediation and was very flexible about coming by the house whenever we had questions.
4 months in and all is good. Get back to me in 15 years to see true quality.
Great quality work. Quick easy and very helpful and responsive through the entire process. Made dealing with insurance very easy.
They are a full service team, working from start to finish to make sure the job was done right. They also did an amazing job keeping me informed at every step of the process, and worked closely with my insurance carrier. And I can say that without reservation about every member of the team on our project
Best ever
Very professional experience resulting in a beautiful new roof.
I have been using Seldom for a few years for roof tune ups. I got an estimate for a new roof that was lower than I expected The workmanship, attention to detail,and professionalism is why have recommended them to other's.
I selected Arocon based on the experience of two neighbors. The general quality of the roofing seems to be quite good, and the interactions were courteous and professional with the estimator, the roofing crew and supervisors, the office staff, and the small 2-man crew that did the additional work required on the garage roof. However, disattention to detail resulted in the need for additional effort both on my part and the company's. These included:
1. Setting up the compressor in the driveway with the hot exhaust very close to some evergreen ground cover - although I spotted this problem during the installation and the crew immediately relocated the machine, the exhaust damaged the shrubbery.
2. The clean-up after the installation was not complete - there was still shingle debris which I had to clean up. No big deal, but there were also numerous roofing nails left around the house and in the yard. One of these nails punctured the tire of my riding lawnmower. I had to remove the tire and take it to a speciality shop on Liberty Road to get an inner tube put in. The company reimbursed me for the tire expense - not significant, but the time and effort invested in having to remove the tire, take it to get repaired and then remount would have been saved if more care was taken in the clean up.
3. While the general quality of the workmanship seems good, the juncture where the shingling connected to the aluminum siding along both front and back slopes of the garage was unsightly and the siding actually bent and out of kilter in several places. I didn't really notice it until right before Christmas because I was traveling most of November and December, but did see it when I was putting up Christmas decorations. I corresponded with the Arocon office about the problem and a 2-person crew was sent out to rectify the problem. Like with the clean-up and the compressor placement, a bit more care and awareness would have saved both the client and the company time and effort.
Very happy with the work and the roof.
The estimator, Jason, did a great job. The work crew got the job done in less than a day which was faster than I expected. Also they were very considerate. The shingles were delivered while I was walking the dog and they called me to make sure it was ok to block the garage. I anticipated that and was fine with it but I really appreciated the checkup.
Arocon was great to work with for my new roof! They provided quick responses to any questions, and I appreciated their upfront and honest estimates. Compared to other companies, they provided a complete estimate of what they think the job would cost, vs others companies who gave a "cookie cutter" estimate, that didn't include realistic quantities of matieral.
Great service, great company, and quality work.
Mickey was exceptional, proactive, and provided a great customer experience that Arocon Roofing and Construction should be proud of.
They were very professional and communicated every detail of the project along the way. We are very satisfied with our new roof and gutter sytstem.
Arocon was one of the best experiences I've had with a contractor. Throughout the process their communication was excellent and the team worked efficiently and the job was finished very quickly.
I have already recommended them. The neighbor next door needs a roof too.
Mikey is very knowledgeable. He explains all the details very well.