They have terrible customer service and do not return calls...that is, if you can even find a phone number to talk to a real person at the company. They do not follow through on delivery dates or promises. HOrRIBLE experience with this company!!!

All went very smooth and everyone was amazing to work with.

The whole goal of changing our patio door was to expand the opening to enjoy the backyard view, upgrade energy efficiency and increase security through the locking mechanism. We thought we were sold what we wanted but found out at installation that the patio door was not as expected. It wasn't the installation crew's fault as they were installing what was provided to them.

The windows look great, and are easy to use and clean. The staff with Champion were great to work with, from our salesperson, to the office staff, and the installation crew.

I would definitely recommend that those in the market for new windows give Champion a look.

Champion has terrible customer service and communication.

I'm still hoping to resolve my issues with the scheduling inconvenience. Loss of time and wages.

Installation was great! The sales person lied and told me blinds were available in a sliding when they were not. The measurements were wrong and my windows and doors needed to be reordered.

Easy to schedule from consultation to install - 3 windows replaced within 4 weeks start to finish

The installation has been fraught with errors. First day of implementation was canceled by Champion at the last minute (the day of installation) and rescheduled for a later day. Installer was late on the rescheduled day and was not able to complete the installation with the planned period of 2 days. Installer came back the next week and discovered he did not have all the pieces needed to complete the installation. The piece had to be ordered and is now under a 7 to 10 day delay. The installation should have been completed 3 weeks ago and we are still waiting.

If you just need new windows and you're not detail-oriented Champion is probably fine.

Great salesperson. Shorter than expected wait time. Good installers. Product seems to be excellent quality.

I would recommend Champion Windows. They had a couple of problems with installation and resolved them quickly. All companies can make a mistake but how they respond is the measure to me.

They guys were great

From the demo to the installation everything went very smooth. Lots of communication throughout the process.

Definitely not….Multiple delays - wrong color, wrong size and installer not equipped . Absolute worst experience.

Mid-sized replace doors create difficulty in locking &
unlocking the doors!

A headache from the beginning

This was the worst experience I have ever dealt with. The people that work for this company are rude, disrespectful, unprofessional, and clueless. If I were the owner of this company, I would be very unhappy at the performance of the employees running this business.

Trouble with installation scheduling. Windows don’t work properly, they’re extremely hard to open and close. One window was damaged and still waiting more than 3 months to get a new window install.

I would recommend Champion to anyone with one caveat. Production time takes an excessive amount of time. However, I liked the fact that Champion is their own representative from beginning to end. No middle man.

Took 5 months to install windows due to quality control issues such as wrong measurements and wrong colors.

No pressure from the salesman the windows sold it self

Sales person a 5, installation and problem resolution a 2.

From the first contact on the phone to the final walkthrough with the installation crew, this was a fantastic experience. I was nervous about going with a national company but Champion Windows has put together a fantastic team backed by an excellent business plan. They did everything they said they would and went far beyond my expectations. I wish all of my remodeling experiences go that well.

Beautiful windows, great salesperson and installation crew.