The Champion product is high quality and the warranty is extensive.
The work was great and so were the employees.
Yes I would recommend Champion windows!
All the people involved did a very good job. Windows look great, sales person was nice. We are very happy.
Overall a good installation satisfied with job
The entire engagement was positive, would highly recommend.
The installation tech was courteous and worked hard. The quality of the product, in my opinion, is not good. I requested a call back of which I was told would be within 48 hrs and that hasn’t happened I’ve got some issues that need resolved.
Salesman was knowledgeable, the installers did a good job and cleaned up after themselves, and I believe we received a good product for the money.
The difficulty has been the communication structure of this company. Scheduling service has been a nightmare:
We ordered our windows back in May and they weren’t installed until November. The first time they tried to install, they broke the window in the warehouse. Then the next time they came out to install, they sent out the wrong team (the service team). The installation the next day was quick and professional (although they worked until late in the evening), but the screen had a hole in it and we had to put in a maintenance request immediately.
The windows look great. Matt helped me make the right choice and was very friendly and professional. The gentleman who installed the windows in my basement did a nice job and was very courteous. I already see a difference in the warmth and don't hear as much outside noise now.
Great to work with!
Nick and Cody were great! They were friendly, courteous and professional...and cleaned up in every room and outside when they completed the installation. Extremely happy with my new windows!!
Mark Pruett is truly one of the best people working at Champion.
I would not recommend Champion as we’ve experience multiple problems with the company since being notified that our window was in. I will go into detail as I go through this survey
Sun roof product. I love the product but after a hail storm there is no way to just re- roof. It requires removing the whole roof and a complete do-over.
I’m still undecided as there are many items still needing attention. As long as they are addressed, this may change!
Impact gun was left behind
Finish storm door - missing a bracket to complete the mechanism that holds it open
Front screens changed out - wrong color white for tan
Finish screeen on back door - doesn’t slide easily and doesn’t have a handle installed - handle was left on the kitchen table
Small section of trim on living room window is bubbled
Screw Holes plugged in all windows - I believe I was told there were plugs to finish them off
We love our Champion windows! They made a huge improvement to our house and dressed up the outside style. Our old windows were rotted and wood was falling away along the frames. The new vinyl windows are so sturdy and will not rot like the wood did. The glass panes are more efficient and you could instantly notice a difference in the seal. Definitely keeps the cold out and the warm in during the cold temps. Highly recommend for the quality!
I would never recommend Champion.
Pleasant experience from start to finish!
Great service from the sale, purchase, and install.
The scrapes and damage on windows delivered for installation were unacceptable. Local service manager had to spend hours remedying the problems and had to order new sash as well.
Would have been nice if installers could speak English. Had difficulty communicating
The whole experience was excellent and done with expertise and knowledge and understanding
Not based on my experience so far.