I've used Champion Windows twice now (previous home and current home). The customer service and windows themselves are great. Plus the lifetime warranty that's included is hard too beat.
Love my new house
The after installation service needs attention. It took 1 month to get a screen that was supposed to have been installed with the door. No response was received to several requests.
Dishonest salesman, incompetent measurer. Tom has no customer service skills.
The windows are sooo nice. Compared to the 1980’s windows in my house before.
While the quality of windows as well as the buy two get two promotion are the best around the communication between the company, crew and installation team is lacking.
Still have open issues not resolved
Excellent service
Ita went as planned
I speak highly of Champion all the time! Quality product, quality service!
I've told everyone about our windows
The Office staff is absolutely horrible to deal with. They did not stick to their contract. The installer was the best part of the whole process.
The installers did a poor job on my double picture window in the front. It was four window before, with 2 bin windows below the 2 picture windows. I opted for 2 picture windows and when they removed the cross framing for the lower bin windows to install the picture windows. They left the exposed wood that was left after the cut.
I will not
At this point I would not recommend them at all.
Champion made this a great experience
if i know anyone who needs windows installation, but i don't know of anyone who needs it at this time
Jury is still out on this.
We still don't have screens for any of our windows. Who installs windows without screens? I guess they forgot to order them. (Training issue?) It's unfortunate as this is the time of year we would have the windows open. We have no eta on when these will be installed.
The most expensive picture window has deep scratches and a replacement is supposed to be on order. No eta except that they will call us at a later time.
The install of trim around windows on north side of the house looks terrible. Its all banged up and dented. Someone is suppose to fix this but I don't believe we have heard back to have this scheduled. Extremely unhappy with how it looks.
The trim installed around all the windows was visibly put in with nails. I don't think it was supposed to be done this way. My confidence that this will hold up over time is questionable.
I will say that the gentleman who installed our new back door was phenomenal and the door is beautiful. If I was basing a referral off of his install and the product only, hands down I would refer you to a friend.
Champion Windows of Wichita was very easy to work with and was very patient answering questions!
I would highly recommend Champion windows for any project needed to be done to your house. Very professional and awesome team and great value for your money!
I would recommend Champion Windows but not the installers.
Not at all.
3 of my windows are too narrow and slide side to side in the frame allowing wind to blow through. All the rotten wood was agreed to be replaced wich none of it was it was just cut out and replaced with spray foam and wrapped in cheap metal wich will likely be flapping in the wind because there is nothing to adhere too. Most of my windows will not open because they are so tight and some won't open very far due to screw placement. I was warned from a family friend about champions workmanship and commitment and I really regret not listening to them.
I was generally pleased with how they did the work on my house. I have left over materials that I need to put up somewhere, though. Maybe can be used to place on a side of the house that wasn't done.
The product itself is good, but the timeframe and the communication with the company was terrible.