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Patio Pools & Spas

11 ratings
7960 E 22nd St, Tucson, AZ 85710(520) 886-1211
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About this company

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Patio Pools & Spas

Patio Pools & Spas has earned the distinction of being the largest, most trusted pool builder in Southern Arizona. We are internationally recognized as one of the best pool builders in the world and are a proud member of the Master Pools Guild. Patio Pools was founded by Gene Ragel Sr. in 1969 and we are still owned and operated by the Ragel family; with all three generations currently with Patio Pools & Spas. More

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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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Comment on "Recognize Excellence"

Green Valley, AZ on Apr 25, 2014
Mark,Chris, and all the girls in the service dept on the phones.
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Comment on "Area Of Satisfaction"

Green Valley, AZ on Apr 25, 2014
Mark has been a great help on a lot of different issues, some of which were not his responsibility. Recently Chris was a big help as well.
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Patio Pools built us an outstanding swimming pool with all the characteristics we wanted, and we've been using it for 10 years. They also have been caring for the pool in recent years with a weekly maintenance person, who consistently does an outstanding job.
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Comment on "Current Referrals"

Tucson, AZ on Apr 20, 2014
I've already told prospective clients that they should get in touch with you.
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Comment on "Area Of Satisfaction"

Tucson, AZ on Apr 20, 2014
Just about everything, but in particular, the weekly pool maintenance person is truly exceptional.
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Comment on "Recognize Excellence"

Tucson, AZ on Apr 20, 2014
Yes, the weekly pool maintainer Sandy. Our impression is that she's tops in the profession.
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Comment on "Area Of Satisfaction"

Tucson, AZ on Apr 17, 2014
The information provided was good, there was no pressure to buy anything we did not want. Everyone involved was responsive and the work was completed in a timely manner.
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The designer was informative. The project manager and the designer promptly responded to our concerns. The owners, Gene and Nicole Ragel also promptly responded to any questions we asked. Gene has a wealth of information that was valuable to us. The work was completed efficiently and in a timely manner...
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Comment on "Area Of Satisfaction"

Tucson, AZ on Apr 15, 2014
Quality of material and workmanship
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We had a great sales experience. The spa came as promised and the set-up went better than expected. They explained how to use all of the products very efficiently. The whole process was done professionally and we would recommend them to anyone seeking a spa.
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Affiliations

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  • GuildQuality
  • APSP - The Association of Pool & Spa Professionals

More about Patio Pools & Spas

As a GuildQuality Guildmember, Patio Pools & Spas relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Patio Pools & Spas in Tucson, AZ; Green Valley, AZ; Marana, AZ; Sahuarita, AZ; New York, NY; Hereford, AZ; Hammond, WI; and Vail, AZ.

Patio Pools & Spas surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Patio Pools & Spas customer, and if Patio Pools & Spas completed work for you after April of 2014 but you haven't yet received a survey, please let us know.

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