I think this company cares about their customers as well as their own team. They obviously care about hiring the correct people to get the job done right, in a profesional way and creating a positive environment for all (customers & employees)
Every one we worked with (all your employees) from receptionist, sales, installers and follow-up were attentive, courteous, helpful and took time to listen and advise for our best interest and outcome.
Everyone was very polite, on time and left the area clean when finished.
I felt like our project was a priority and everyone was working to help us choose the right product and get the job done on our timeline.
Company representatives stated in communication with me before, during and after the project.
I cannot be more pleased. The work is just beautiful! Everyone who participated in making that happen, were friendly, professional, incredibly helpful and worked above and beyond what was expected! I cannot recommend this company highly enough!
There's not enough room here for me to write everything they did right, but there's plenty of room here to write what they did wrong and that's nothing! Best experience I've ever had!
Every team that came out did an amazing job!
Skilled and efficient workers and cleaned up afterwards.
The whole process was great beginning with the sales visit, through contact and updates while waiting for materials to scheduling. The install team led by Albert was OUTSTANDING. He gave us a great walkthrough and demonstration once they were complete. Joshua also stopped by later and gave us another one.
We replaced all the windows in our house. From the minute Frank, our sales guy, visited for the initial estimate, I was comfortable with the company. I felt the price was fair, including discounts for cash, veteran, and window replacement options. He explained everything clearly with a friendly, "kitchen table" manner. The windows were ordered and about 6 weeks later we scheduled the install. Kyle expertly guided his team and the work was completed in ONE day! Greg did the window removal and replacement and Martin consulted on some structural work which was expertly completed by Pablo. At the end of the day, everything was finished and cleaned up. One latch was too tight and required a minor adjustment and one screen needed to be repaired which Horacio completed the following day. I was dreading the drama of this replacement but the folks at Southwest Exteriors made it reasonable, painless, affordable, and they did it with smiles and a can-do attitude. We couldn't be happier with the result. Thanks to everyone (including Lindsi in the office).
If everything and everyone would be clear I would say that but it’s not. I literally compare Southwest Exteriors to every other company I do business with. If another company does not treat me with the exceptional customer service that Southwest Exteriors exhibits I will seriously consider not using them.
I worked with Dwayne who was super professional and knowledgeable about the windows I purchased and responded quickly in emails with quotes, images, warranties and installation procedures.
Everyone at SWE was professional and courteous. Information and updates were timely, as well as installation. Very happy with the quality of the windows and door as well.
Everyone was nice and the experience was a good one. Unlike other workers Southwest Exterior workers care about doing a good job and making sure we are satisfied.
Workers were on time, personable and polite. Tried to preserve the plants and worked as long as it took to finish the job to the best of their ability.
Great windows, expert installation and great follow up!
My home looks fabulous! I am so pleased with all the work on my home. And, I have a beautiful new door that is absolutely gorgeous and updates the whole house. The workers were on time, communicated clearly, and did outstanding work. Some of the repairs to the soffits and siding were a bit complicated, but they figured it all out and it turned out so well.
Depends. This has been a pretty mediocre experience.
Quality
Too much money and and cheaply put on
Professional
Competitive price, high-quality windows, excellent communication and commitment to satisfactory completion of job.
We've used Southwest Exterior on several occasions. They are highly professional, extremely approachable, and the quality of work is superior.
Excellent service