I have already recommended North Georgia Replacement Windows; they were very professional, came on time, and worked hard.

So glad I chose them over the other companies I interviewed!

I actually already have recommended North Georgia Replacement Windows to several colleagues who are evaluating window upgrades.

Areas Of Satisfaction

Areas Of Satisfaction - Outstanding follow up, and support. I had an issue with the hardware on a previously installed door by NGRW, but they repaired/replaced it with no issues. NGRW stands by their work, and their products.

Additional Comments

Additional Comments - I will continue to upgrade my home with NGRW products. This year was windows, and next year will be the doors.

Areas Of Satisfaction

Areas Of Satisfaction - They did everything they said they would do. Did excellent work. We are very happy the way picture window turned out.

Additional Comments

Additional Comments - These windows are the most amazing thing I have put in my house. They are gorgeous. They are extremely expensive. I can open the doors to my sunroom now because the glass is so insulated. The glass stays perfect. It's worth it 150%.

The owner is great. He is a very nice person.

Great communication, great service and lots of attention to detail.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations, as they were very thorough, detailed, and very clean. When coming in the house, they put carpeting in areas so they wouldn't damage anything. They were very considerate.

Recognized Excellence

Recognized Excellence - I would like to recognize the construction guy, David Lippy. I appreciated his patience throughout the process. We went through an evaluation of others, but their company stood out. I appreciate how patient he was, and I didn't feel rushed. On the construction site Kevin he was incredible, and he was a very good guy. There was another foreman that was on the site, and his name Clint, and I think they were very good.

Areas For Improvement

Areas For Improvement - Very pleased with service, workmanship and quality of product, would definitely use again.

High quality product, and very good sales and service team.

Our window project with NGRW went very smoothly. From our first visit to the Alpharetta showroom, ordering, and installation of the windows, we were very pleased with the knowledge and efficiency of the staff. Professional and courteous employees and prompt answers/replies to any question we had. We love our new windows!!

Additional Comments

Additional Comments - We have been impressed with the knowledge of your staff and their prompt replies to any question/concern we had.

North Georgia Replacement Windows provided excellent customer service.

Areas For Improvement

Areas For Improvement - They did not fall short of any expectations. They came back and cleaned the windows and everything. I was totally happy with everything.

I would recommend North Georgia Replacement Windows. They did an excellent job; we're very happy with the service.

Areas Of Satisfaction

Areas Of Satisfaction - North Georgia Replacement Windows exceeded my expectations with their installation crew. The crew was very nice, efficient, and did a professional job.

North Georgia Replacement Windows provided great service.

Areas Of Satisfaction

Areas Of Satisfaction - North Georgia Replacement Windows knew what they were doing. They met expectations.

Additional Comments

Additional Comments - I am very satisfied with the quality of service and the actual product.

Areas Of Satisfaction

Areas Of Satisfaction - North Georgia Replacement Windows met or exceeded my expectations with their communication, professionalism, and their timing.

Additional Comments

Additional Comments - I really like the no pressure, no hassle approach. Sean and the installation crew were both great.

Value

Value - The windows are really expensive. This is my fourth time getting windows. The product is excellent and they do an excellent job with the installation.

Areas Of Satisfaction

Areas Of Satisfaction - I thought they did a really good job. They were very organized, professional, and on time.

They were great. They were all just phenomenal. I'm in construction, so that says a lot.

Excellent products. Excellent service. Excellent installation.

The representatives of this company were all knowledgeable, professional and installed a beautiful product which we are enjoying every day. We highly recommend North Georgia Replacement Windows to replace your windows and doors. You will be so glad that you did!

I would recommend North Georgia Replacement Windows; their installed windows are very sturdy.

North Georgia Replacement Windows is a professional and reliable organization to work with!

Value

Value - They are very expensive. I know I could have gotten a cheaper window but I wouldn't have gotten the service and quality that I got.

Areas Of Satisfaction

Areas Of Satisfaction - They always do what they say they are going to do, are very responsive, and follow up and make things right if there are any problems. I didn't have any problems with the installation, but they have been back to my house before for other things and are very responsive.

Areas Of Satisfaction

Areas Of Satisfaction - The communication was very good!

We could not be happier with our new doors. From the sales service to the completed installation we are more that satisfied and will be using NGRW to replace our windows in the near future. Have already recommended them to friends.

Additional Comments

Additional Comments - Thank you, Mr Glenn Burns for recommending NGRW

North Georgia Replacement Windows provided great service and employees.

Areas For Improvement

Areas For Improvement - North Georgia Replacement Windows was phenomenal.

Recognized Excellence

Recognized Excellence - The sales rep was knowledgeable and was in contact with me during the process. The installation crew and foremen were great as well. Overall, it was a great experience.