The project took two weeks instead of 4 days as was expected. The PM was unreliable and flaky. I was not able to communicate with the crew because no one spoke English. The porty potty was left here for a long time after they were done. They made a huge mess when cutting through the concrete, which angered the neighbors as well. I believe they didn’t use the proper equipment, causing concrete dust to coat everything in our garage and the grass and the neighbors yards and cars. We had to have them fix many mistakes. It was an overall stressful experience.
The workmanship was very skilled no reason not to recommend them to my friends. Did a great job no problems that’s all you could ask for and I love it.
Professional design, quality products and experienced top notch installation crew.
Great design and project on schedule.
Will definitely recommend SP. I was very pleased with entire process and the outcome is exactly as I planned.
Service and products were great. Needs to work a bit more on communication through different departments and teams so everyone can be on the same page.
We will recommend System Pavers for any paver project or deck project. We will recommend shopping around for better prices for low voltage lighting systems or outdoor kitchen projects.
I did not like the way they gave the estimate.
Clear options and communication, responsive project manager, addressed questions and concerns timely, and the project was completed quickly and efficiently. Thank you!
They provided amazing service. My design consultant was extremely knowledgeable and made me feel very comfortable. I didn't have a hard sale approach, which was nice.
There was a mix-up with the original designer that came to our house. He stopped returning calls, so I called System Pavers and restarted the process.
Not a big issue, and I'm glad it didn't derail the project.
If not for this issue, I'd give you guys 5-stars
Great workmanship from System Pavers making the end product look amazing.
Jon, Cesar and the construction team were professional, knowledgeable and easy to communicate with. The reputation of SP was well represented by each of them. We had lower pricing bids but after the amount of time Jon spent with us ahead of the project, we felt that SO was worth the difference in dollars. We LOVE our new driveway. It has completely upgraded our front of the house look.
The sales rep was the star; the practice of having a designated project manager who shows up everyday was good; the crew was okay; the overall outcome was okay with imperfections so certainly not 5 stars.
The price was high. The service was OK. The workcrew was helpful with our problems.
Flexibility
Second project we have used System Pavers to execute for us and both times we have been very pleased with the final results.
Probably. They can always get a quote from you if they liked what was done. Price would determine the new project.
High quality, professional grade work. Thorough. Well organized.
What should have been a one week project took several weeks due to lack of communication and insufficient attention to detail.
System Pavers is one of my top three contractors (or any company) that I have ever dealt with.
Project done on time and quality of work
They handled everything and that made it easy for me!!
Overall, it was great. The work was done on time and was not delayed. The workmanship was great, and it was really easy to connect with them for any repairs that might be needed in the future.
The team did an amazing job, Kyle really knows how to connect with people and his insight and guidance made all the difference in choosing to partner with SP. Kyle helped with communication for the transition when it came time to begin the project and we enjoyed working with Jesus and his team.