About this company
ACC Construction
ACC Construction professionals provide ABSOLUTELY ALL of your residential and commercial property needs including: construction, plumbing, HVAC, excavation, renovation, kitchen and bathroom renovations, fire and water mitigation, content cleaning, pack outs, emergency services, tree service, temporary tarping,board ups, temporary housing, debris removal, demolition, preservation, restoration, foundations, additions, ADA additions, hazard waste clean up, trauma scene clean up, improvements, landscaping, landscaping, lighting, gas, outdoor living spaces, fireplaces, fire pits, hardscaping, lighting, electrical, patios, decks, windows, doors, flooring, Hardwood, LVP, Floating floor, ceramic tile, showers, cleaning, maid service, painting, plumbing, handyman, home inspection, appraisals, insurance claims, insurance claims consulting, estimating, fireproofing, paving, asbestos removal, lead base paint removal, cabinets, countertops, roofing, metal roofing, asphalt shingle roofing, and much more! Show more
ACC Construction professionals provide ABSOLUTELY ALL of your residential and commercial property needs including: construction, plumbing, HVAC, excavation, renovation, kitchen and bathroom renovations, fire and water mitigation, content cleaning, pack outs, emergency services, tree service, temporary tarping,board ups, temporary housing, debris removal, demolition, preservation, restoration, foundations, additions, ADA additions, hazard waste clean up, trauma scene clean up, improvements, landscaping, landscaping, lighting, gas, outdoor living spaces, fireplaces, fire pits, hardscaping, lighting, electrical, patios, decks, windows, doors, flooring, Hardwood, LVP, Floating floor, ceramic tile, showers, cleaning, maid service, painting, plumbing, handyman, home inspection, appraisals, insurance claims, insurance claims consulting, estimating, fireproofing, paving, asbestos removal, lead base paint removal, cabinets, countertops, roofing, metal roofing, asphalt shingle roofing, and much more!
Whether you’re building your dream home, making home improvements, renovating, preserving or restoring we will complete the project to your satisfaction in a timely and professional manner start to finish. Hide
Types of work
GuildQuality surveys
Badges
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Customer satisfaction
Of 866 customers surveyed, 494 respondedReviews 451
Of 494 respondents, 451 left a reviewRecent reviews
Quineka M.
ACC Construction was phenomenal to work with. Even though we had issues with the insurance, they were able to make all the necessary repairs. I am totally satisfied with their work, both inside and outside of my home.
Additional comments
Quality Of Workmanship
Quality Of Workmanship - I am happy with the work.
Overall Quality Of Alacrity
Overall Quality Of Alacrity - I am not familiar with Alacrity.
Areas For Improvement
Areas For Improvement - Honestly, they did not fall short of my expectations.
Additional Comments
Additional Comments - We appreciate them. I look forward to doing business with them.
Gary T.
Additional comments
Helpfulness of the Alacrity Program
Helpfulness of the Alacrity Program - They were very accommodating and very helpful.
Areas For Improvement
Areas For Improvement - They didn't fall short in any area.
Talon D.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They fixed problems from their mistakes with placing the tarp.
Marvin N.
The construction company kept me informed along the way of work needed, updates, pricing involved, and any issues found. Everyone was friendly and responded within 24 hours.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The response time to my questions exceeded my expectations.
Melea B.
First they are very hard to get updates from then when they done my roof left nails literally everywhere in my yard and I had to magnet my whole yard. They were supposed to send someone back out to check the yard again and no one ever showed up. They lack communication. I was told by the roofer multiple different days of when he was coming for him to not show up. I do not recommend this company at all!
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The work looks great.
Response
Fredrick M.
Good quality work, timely, and good communication. Office staff were always friendly and very helpful getting questions answered. Result of project is very good.
Additional comments
Areas For Improvement
Areas For Improvement - All good. No complaints.
Areas Of Satisfaction
Areas Of Satisfaction - The project result is good.
Wayne H.
The did everything that was needed. It was good. The insurance company is the one that held it up.
Additional comments
Project Communication
Project Communication - They spoke with Wayne a lot.
Quality Of Materials
Quality Of Materials - I am definitely satisfied with the materials.
Renew Insurance Policy
Renew Insurance Policy - The insurance company dropped us.
Areas For Improvement
Areas For Improvement - They didn't fall short in area.
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with everything. Overall, it was great service.
Additional Comments
Additional Comments - Don't file two insurance claims in one year.
Review in Knoxville, TN
Areas Of Satisfaction
Areas Of Satisfaction - Overall workmanship.
Bill T.
Exceptionally good work, done in a timely manner. I’m very very satisfied with everything. I would recommend them to anyone, and I will seek them out again in the future. Should I have any need for repair or remodeling work.
Additional comments
Recognized Excellence
Recognized Excellence - Very professional and timely completion of work.
Review in bluff city, TN
Additional comments
Recognized Excellence
Recognized Excellence - Ron was exceptional.
Areas Of Satisfaction
Areas Of Satisfaction - They exceeded my expectations in all areas.
Additional Comments
Additional Comments - They did an awesome job and I would recommend them to anyone.
Todd G.
It was a great experience.
Additional comments
Areas For Improvement
Areas For Improvement - There are not really any areas where they fell short of my expectations.
Areas Of Satisfaction
Areas Of Satisfaction - They did well all the way around.
Review in loudon, TN
Types of work
Types of work - crawl space insulation replacement
Recognized Excellence
Recognized Excellence - Nick was the lead on this job and he was great for communication and supervision of the project.
Areas For Improvement
Areas For Improvement - none
Areas Of Satisfaction
Areas Of Satisfaction - The job was pretty much straight forward but was done as best it can be
Additional Comments
Additional Comments - no
Elic T.
Amazing work and friendly crew!
Additional comments
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - Everywhere
Additional Comments
Additional Comments - Anyone should jump at the chance to work with ACC
Dalton H.
The craftsmanship was wonderful. The foreman had great knowledge of what he was doing. He was really easy to get along with. There was poor communication upfront, but the craftsmanship made up for it in the end.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They met and exceeded my expectations with their craftsmanship and negotiability. Once I got a hold of the foreman, he was easy to talk to and kept me updated as we went along.
Additional Comments
Additional Comments - They were overall nice people.
William R.
Great group of people to work with. Shows up when they say they will. Respectful of your property.
Additional comments
Areas For Improvement
Areas For Improvement - None
Areas Of Satisfaction
Areas Of Satisfaction - They made sure we approved of what was going to be used.
Mary C.
Additional comments
Areas For Improvement
Areas For Improvement - They made an impossible job better by adding extra reffort.
Areas Of Satisfaction
Areas Of Satisfaction - They separated the materials that I would need immediately .
William R.
They were simply the best. I felt so comfortable with them being there. I did not mind being downstairs away from the guys. Ron and his wife, Robin, were simply the best.
Additional comments
Types of work
Types of work - They did a great job. I would recommend them to anybody. The crew that worked for me did upstairs and downstairs. We were highly satisfied with them. They were simply the best.
Clean
Clean - They were excellent!
Recognized Excellence
Recognized Excellence - I would like to recognize Ron and his wife, Robin, for their exceptional service. They were the crew that did my job in the basement and upstairs. I don't know how many crews they had.
Areas For Improvement
Areas For Improvement - They did not fall short of my expectations at all. I give a 5-star rating on everything.
Areas Of Satisfaction
Areas Of Satisfaction - They met my expectations in all areas. We were happy that they went above and beyond.
Additional Comments
Additional Comments - I would recommend them to anybody. They can use me as a reference for anybody.
Steven L.
They were prompt, and they did a wonderful job on the reconstruction of my house.
Shirley R.
What I was pleased about was the teardown part, but they didn't put it back as good as it should have. I will take a picture to send to them to see what they recommend doing to fix it.
Anthony R.
I was very satisfied with all of the service I received.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They did a fantastic job across the board.
Janice K.
Additional comments
Recognized Excellence
Recognized Excellence - Ron and Robin Carter, and Sam (the project supervisor)
Areas Of Satisfaction
Areas Of Satisfaction - Attention to detail, pride in work
Sharon B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The general construction met my expectations.
Richard
Additional comments
Recognized Excellence
Recognized Excellence - job was completed and looked very good and did upgrades to the roof ventlation
Review in TELFORD, TN
Areas Of Satisfaction
Areas Of Satisfaction - The time it took to get the job done met my expectations.
Review in Maryville, TN
Safe
Safe - They made sure they yard and driveway were clear of nails and other hazards at the end of each work day.
Respectful
Respectful - They knew that we had a dog and made sure to close fence gates and coordinate with my wife to keep him from leaving the yard when he needed out.
Quality Of Workmanship
Quality Of Workmanship - They paid close attention to small details, which really means a lot. Seams and joints done in such a way to keep them watertight and/or channel water away to protect the structure underneath. We have had tons of compliments from people all around our neighborhood already and it's only been a few weeks.
Problem Resolution
Problem Resolution - Any underlying issues that were discovered were brought to our attention and addressed quickly.
Design
Design - We feel like we have a brand new house every time we pull into the driveway.
Sales Knowledge
Sales Knowledge - Very pleased with the materials that they recommended.
Areas Of Satisfaction
Areas Of Satisfaction - Quality of materials, craftsmanship, finished product. I never imagined our house could look this good. We absolutely love the work they have done.
GuildQuality
Customer feedback report
