Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Laurie M.
Macclenny, FL, on Sep 25, 2019
I meet with Kevin in August 2018 and my roof wasn't finished until March 2019, it took them way too long to replace the roof on my home. Also Kevin took pictures of my driveway just in case when the dumpster was delivered and picked up that the truck might crack my driveway, well sure enough the truck...
Review by Jobie V.
Bunker hill, WV, on Sep 08, 2019
We were very satisfied with the staff and work done by SKB! Highly recommend them!
Review by Tim L.
Milford, OH, on Aug 22, 2019
Bill Anderson is the best, the best, the BEST! I would recommend him to everybody. He is very good.
Review by Gale M.
Tallahassee, FL, on Aug 09, 2019
They did a great job, and the roof looks great.
Review by Rosa C.
Mckeesport, PA, on Aug 09, 2019
I would be more satisfied if they come back to see the gutter guards they messed up and get that resolved. It's only in the back of the house.
Review by Leon B.
Jacksonville, FL, on Aug 07, 2019
Kaylee St Johns stayed involved with me until the roof replacement was complete, and explained every detail of what I was to expect along each step of the process. I was very impressed and satisfied with her involvement. I suggested a neighbor consider Oak Crest Roofing and they also had their roof replaced...
Review by Kyle T.
Pleasant Hill, MO, on Jul 31, 2019
They were professional and fantastic to work with.
Review by Nedelka R.
Jacksonville, FL, on Jul 26, 2019
Dawn was great; she was really good.
Review by Carol B.
Bethel, OH, on Jul 26, 2019
Bob Henrey was extremely professional and knowledgeable in his product and conduct. He and his crew worked very hard to give me a quality job well done.
Review by Dalton D.
Raymore, MO, on Jul 24, 2019
They were very professional, was always on time, and got the job done great.
Review by Tom T.
Cincinnati, OH, on Jul 23, 2019
Katina was extremely knowledgeable and helpful in getting our claimed approved.
Review by MaryBeth C.
Hagerstown, MD, on Jul 23, 2019
We had a wonderful experience with them. We haven't had any issues.
Review by Brent H.
Sanford, FL, on Jul 23, 2019
Easy to work with; stuck with me thru the insurance process even though it took 3 months.
Review by Linda G.
New Kensington (Upper Burrell, PA, on Jul 22, 2019
The workers that came here I don't think were experienced. They broke our fans in the over-hood on the stove. They didn't tell us and tried to jerry-rig fix it. They bought a pipe too small for the roof and used duct tape. They didn't tell us that. They bent the aluminum siding flashing and didn't correct...
Review by Rusty M.
Raytown, MO, on Jul 16, 2019
Working with Jake and DHI has been a great experience when dealing with the results of a storm. They walked us through everything and helped deal with the difficult and often contrary insurance adjustors.
Review by Jason B.
Bethel, OH, on Jul 16, 2019
THEY DID A GREAT JOB. MY ROOF LOOKS AND FUNCTIONS EXCELLENT SINCE THEY REPLACED.
Review by Dennis M.
Belle Vernon, PA, on Jul 15, 2019
I would absolutely recommend STEVE Kemper to everyone and recommend them to try to get Tracey Kill for their project manager. Customer satisfaction is their goal and they succeed very well at it. They are the best I ever had.
Review by Iyeidi D.
Casselberry, FL, on Jul 13, 2019
Oak Crest Roofing was awesome, efficient, and easy to communicate with.
Review by Paulette S.
Belton, MO, on Jul 12, 2019
Brian walked us through the whole process and went above and beyond. His attention to detail is excellent. Work was completed on time and DHI did everything they said they would do. The workers did an awesome job of cleaning up after themselves.
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