Most helpful reviews
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.- Most helpful
- Most recent
Order by:
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Show:
Review by MARY O.
Leesburg, VA, on Jul 11, 2022
WARNING: this company does not work in good faith.
I had posted on google reviews my issues with this company and on 6/22/2022, a women who works for them showed up at my home and threatened me to take down my review or they would sue me. Which is ironic, because we had to start the process of sueing...
Review by Kenneth S.
Leesburg, VA, on Apr 02, 2018
They were a great company and the owner was easy to work with and responsive to questions an concerns.
Review by Matthew C.
Ashburn, VA, on Apr 01, 2017
Carmen, Daniel and his crew showed up right on time and quickly completed the demo and finished the paver portion of our Patio with Fireplace project the first day. They far exceeded their timeline, even with a few days of inclement weather. They kept me informed of the progress and the finished product...
Review by Tolub A.
Falls Church, VA, on Feb 07, 2017
I am so glad I went with American Exteriors and Masonry to install a walkway and construct a new deck. The final results are amazing and have had so many compliments on both parts. Dan, our salesman, originally came to our home and worked within our price and guidelines. He was very responsive and...
Review by D.O.D.
Leesburg, VA, on Jan 18, 2017
AE was excellent and had quality craftsman who did an excellent job. They go above and beyond with an attention to detail that you don't find often enough these days.
Review by Foley J.
South Riding, VA, on Nov 21, 2016
Outstanding Company. I am not one to say that lightly. The crew was courteous, professional and did an outstanding job! The customer service from estimate to after completion has been responsive, flexible, professional and very timely. They arrived on time, worked hard and finished quickly. We would...
Review by Bardos S.
Leesburg, VA, on Nov 01, 2016
Great job!
Response from American Exteriors & Masonry
Nov 02, 2016
We thank you for your business and your review.
Review by Friedman C.
Sterling, VA, on Oct 25, 2016
I chose this company because they seemed the most knowledgeable and well-managed of my options, and it was the best decision I've ever made. Nate was invaluable in helping me design and plan my project. and Daniel and his team laid my pavers in record time, turning out a flawless product. Communication...
Response from American Exteriors & Masonry
Nov 02, 2016
We thank you for your business and your review.
Review by Pierce R.
Ashburn, VA, on Oct 24, 2016
They came out on time, and finished an entire day ahead of schedule. All of the work was done really well, and I was impressed throughout the entire process.
Response from American Exteriors & Masonry
Nov 02, 2016
We thank you for your business and your review.
Review by Barbara S.
Alexandria, VA, on Oct 22, 2016
American Exteriors and Masonry built a beautiful walkway for me, and installed the same stone on my interior fireplace; they did a great job, and cleaned up the area very well after installation.
Response from American Exteriors & Masonry
Nov 02, 2016
We thank you for your business and your review.
Review by Fagerli A.
Leesburg, VA, on Oct 21, 2016
Very pleased with every aspect of our deck project. Everyone I dealt with acted professionally and followed-through as promised.
Response from American Exteriors & Masonry
Nov 02, 2016
We thank you for your business and your reviews.
Review by Kerr J.
Purcellville, VA, on Jul 26, 2016
American Exteriors had an unexpected opening in their project schedule and called to ask if we wanted to start right away with ours. We did! We had two sets of 60-year-old, sinking, crumbling, flagstone pathways and steps redone. Ideally, we wanted to be able to reuse the existing flagstone because...
Review by Erdelyi R.
Leesburg, VA, on Jul 22, 2016
I had American-Exterior replace the concrete on my porch and walkway with flagstone. Overall, looks quite nice and was completed in 3 days
Review by Keedy E.
Falls Church, VA, on Jul 14, 2016
Carmen and his team were great to work with and we are thrilled with the quality and look of our new patio. We would highly recommend them to anyone.
Review by Thomas A.
Annandale, VA, on Jul 11, 2016
I'm very happy with American Exteriors & Masonry and would use them again and recommend them.
Review by Marsallo C.
Oak Hill, VA, on Jul 04, 2016
We had a very positive experience American Exteriors and Masonry with all aspects of our front walk project, from the initial presentation of options, ideas, materials, etc., to the project completion. Communication was good throughout and all inquiries were addressed promptly. We are very pleased...
Review by W.P.T.
Leesburg, VA, on May 15, 2016
From design to completion the work was completely professional. Very satisfied with the end product.
Review by Sandomierz M.
Springfield, VA, on Apr 21, 2016
They completed a big project very fast and very clean!
Review by Brian P.
Lovettsville, VA, on Apr 07, 2016
We will be recommending this company to everyone in the market for outdoor spaces. They did an amazing job with our project and helped us with design ideas we would never have though of. They were completely focused on our satisfaction from start to finish.
Recent activity
7/11/22
American Exteriors & Masonry received a review from a customer in Leesburg, VA.
4/02/18
American Exteriors & Masonry received feedback from a customer in Leesburg, VA.
4/01/17
American Exteriors & Masonry received feedback from a customer in Ashburn, VA.
2/07/17
American Exteriors & Masonry received feedback from a customer in Falls Church, VA.
1/18/17
American Exteriors & Masonry received feedback from a customer in Leesburg, VA.
Flag this review
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.