Good customer service from the representative!
your sales person refused to give us a quote, and just kept saying you guys would do it for amount of insurance. then when final bill came you guys said we owed more. ended up cost us 1800 plus gutter money.
I can’t imagine better people to work with. Would give 6 Stars if I could!
They did a quick job. Dusty, the salesperson, was always in touch and kept me updated.
Even though ours was just a small gutter job, we are pleased with the outcome. We would use them again and would recommend to acquaintances.
We were told about your company and have passed along the review and you have replaced those roofs also.
Nathan was a good representative.
Apple Roofing did a good job.
I dealt with Dom Genari, and he did a great job, was informative, answered all questions, and made a difficult time a great experience.
I'd love to write a full review but that seems like a waste of my time. A company like Apple will never admit fault and certainly won't change because I'm unhappy with them. I take the blame for hiring them in the first place. I won't make that mistake again.
Good shingle selection colors and good shingles, Good shiny gutters, they matched the new siding with the old siding on the sides that weren’t damaged from hail. They were very nice. Eric was very nice, patient, and helpful! Good job!
They were not useful at all. The whole situation was just a lot. I'd climb up on my roof and do it myself before letting them do it. That is the honest-to-God truth. It took forever. My roof was damaged from other issues, but they refused to fix that either.
Apple Roofing was fast and efficient and they got the work done that they promised to do. They were friendly.
Knowledgeable, experienced and efficient
They were recommended by the insurance company. When the roof was completed, I had it inspected by an inspec
tor and 2 roofing companies. I could see nails sticking out from various places. They all agreed that the nails used on the ridge rows were too short and did not go far enough down to secure it properly. Apple came back out several times and kept nailing down the shingles that were loose or had the nails popped out. The insurance company said they were going to have an inspector come out, but changed their mind. I had to accept it as is and I fear that in a few years there will be problems with the 40 year roof. They kept telling me it was under warranty, but not for that many years. They left marks on my exterior walls that had been painted within the past year. As a realtor, I have been involved with many roofs being replaced and the work was never questioned by an inspector or other roofers. Over the years, I have had replacements on my own homes and had good experiences with the work being done properly.
Workmanship was poor communication was hateful at times
I liked everything except for when I pointed out the incorrect dollar amount for the dumpster/roll off fee to be told that it was wrong and since insurance approved it that it was fine, and he did nothing about it even after on more than one occasion pointing out the fact that insurance did NOT approve the whole thing and I had to pay out of pocket for part of it.
I would recommend, if someone asks.
Imo Recommending these crooks to my worst enemy would be too cruel. Gas furnace flues were left disconnected inside attics on two of the six roofs. Imagine the lawsuit if carbon monoxide poisoning had injured residents!!!
Our initial experience with an Apple was great. Sales Manager, Chris Duffek, was and continues to be excellent. However, once construction started, everything started to fall apart. Crews didn’t come when scheduled, tasks were left incompleted for weeks with no explanation, construction materials and garbage left unattended for weeks on our driveway.
Very prompt and good workmanship
They were very communicative, had good follow through, and did good work.
They need to take the pliers away from the workers and just let them use their hammers. They cut wires that they were not supposed to.
Looking back we thought we would have had better results with a local company.
Very stress full experience. Lots of unnecessary damage to my house.