Arvidson Pools & Spas
Customer feedback report for

Arvidson Pools & Spas

Arvidson Pools & Spas

Arvidson Pools & Spas has been a family owned and operated business since 1958. Now involving the third generation of Arvidson descendants - the family tradition of personal integrity and quality results continues today. A knowledgeable and competent staff of swimming pool, hot tub, and residential water treatment professionals are committed to providing exceptional customer service and value to our customers. In fact our Company Mission Statement reflects this commitment: "We will strive to build trust and create happy customers with high quality products, fair prices, and friendly dependable service." Show more

Arvidson Pools & Spas has been a family owned and operated business since 1958. Now involving the third generation of Arvidson descendants - the family tradition of personal integrity and quality results continues today. A knowledgeable and competent staff of swimming pool, hot tub, and residential water treatment professionals are committed to providing exceptional customer service and value to our customers. In fact our Company Mission Statement reflects this commitment: "We will strive to build trust and create happy customers with high quality products, fair prices, and friendly dependable service."

Our full line of services includes:
Custom Pool Design & Installation - Creating state-of-the-art pool designs that are beautiful, energy efficient, and meet customer needs and desires.
Hot Spring Spa Sales - You'll find a full line of the world's leading hot tub brand, with professional guidance on size, features, and backyard placement.
The Best Service Experience - Whatever you need to keep your pool or spa running at its best, our certified service technicians have the technical knowledge and tools to get the job done right the first time so you can get back to enjoying your free time.
Water Analysis - The key to enjoyable water experiences is getting the water balanced. As an authorized BioGuard dealer, we offer free water analysis and provide immediate feedback and products to solve even the trickiest water problems.
Three Retail Locations - With stores in Crystal Lake, Palatine, and St. Charles, IL, covering an expansive region of the Chicagoland area, you'll find all of your outdoor living needs including pool & spa equipment, accessories, outdoor living supplies, upscale grills, and Finnleo Saunas.
Arvidson Pools & Spas - Making Your Life Better at Home Since 1958.
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Types of work

Pool design & construction 278
Spa 266
Pool remodel/renovation 265

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2013
Guildmember since 2013
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
5-Year Anniversary 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
4-Year Anniversary 2017
Feedback Milestone
10 Consecutive Great Reviews 2016
Feedback Milestone
3-Year Anniversary 2016
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
2-Year Anniversary 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
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Full-time employee
Crystal Lake, IL
General Laborer and Inside and outside manual labor of all types {{skill.name}}, 
Updated: May 5, 2021
Full-time employee
Crystal Lake, IL
Clean driving record, Ability to lift 80 pounds, comfortable on ladders, * Must be punctual and reliable., +1 {{skill.name}}, 
Updated: May 5, 2021
Full-time employee
Crystal Lake, IL
Fast learner and mechanical {{skill.name}}, 
Updated: May 5, 2021
View all
Of 343 customers surveyed, 143 responded
Service Personnel Professionalism
The Arvidson Pools & Spas service personnel were knowledgeable and helpful.
100%
Quality Of Materials
I am satisfied with the quality of materials used.
100%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
100%
Professional & Organized
Arvidson Pools & Spas was professional and organized.
97%
Problem Resolution
Arvidson Pools & Spas effectively addressed and resolved problems.
96%
Value
I received a fair value for my money.
94%
Communication
Arvidson Pools & Spas communicated with me effectively.
93%
Clean & Safe
The job site was kept clean and safe.
93%
Schedule
Arvidson Pools & Spas adhered to our agreed upon schedule.
92%
Work Done Right
The work was done right the first time.
91%

Of 343 customers surveyed, 143 responded What does this data mean?
All project locations are approximate
Of 143 respondents, 120 left a review
4.8
109 of 114 would recommend
95
14
4
0
1
No rating
6
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Arvidson Pools & Spas using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Arvidson Pools & Spas

3209 S Route 31,
Crystal Lake, IL
www.arvidsons.com/pools/swimming-pool-lifestyle (815) 459-0660