We worked with Chad and Chris and both were very informative.
I had my gutters running into rain barrels. The set-up isn't very complex, but to prep for this project the Baker crew disassembled my set-up and set it in the neighbor's property which is very overgrown. Then when the project finished, they ran a downspout off the new gutter that just pours water right by my house foundation. I need to set time aside to reassemble the rain barrel set-up and to cut the gutter they installed so I can have the water run into the barrels. They should have taken a picture then restored to how it was before the project. I still need to find parts in my neighbor's property.
Baker Roofing Company is very professional, and their service and work quality are fantastic.
Mike Healey, the project manger was fantastic! He explained the entire process to me before the team arrived onsite and worked through the troubles we had with weather. He was available to answer all my questions and resolved the minor problems I had with an apology for the inconvenience and a comforting word to let me know my difficulties had been heard and my concerns as a homeowner were put to rest. Mike was great and the team of workers were quick, professional and competent. I am thrilled with the end product. I would definitely hire Baker Roofing again if I needed another home-maintenance project.
The Salesman was professional. The project manager, Robert Allen was excellent at communicating every step of the project. The crew was professional, conscientious and clean. We are enjoying our renovation and getting many compliments from neighbors.
The work, once completed, was fine. However, I dealt with too many people and important facts were often not convey between the various managers and the on-site crews. It appeared very disorganized.
They did very good work. When we had concerns, they addressed them very well.
I have already recommended them.
Our experience with Baker Siding and Home Repairs was above and beyond our expectations. There wasn’t a single interaction we were disappointed with. Communication was top notch and the finished results are beautiful.
The folks at Baker Roofing were courteous, prompt, and flexible in scoping the project, obtaining the needed materials, and completing a pristine installation with minimal disruption.
Rob Holt supported the initial quote to install siding, gutters, and windows on my home; Josh Kelly supported the execution of the contract; Ivan and Oscar supported the construction and I could not have been happier with the outcome. Communication from the quoting process through final punch list items was top notch quality. I was very grateful that Josh, Ivan, and Oscar remained very cognizant of my need for my fiber internet to remain undisturbed while they were working around where the facilities entered the house. Kudos gentlemen!
I wanted Baker Roofing to do my project because of two things 1) Quality, it was going to be done right 2) They could handle all my project needs. We wanted windows, siding and gutters. Mike Healy, our project manager, worked very close with us. He communicated clearly and recommended things that I, as a homeowner, just wouldn't have seen. Was everything perfect? No, it wasn't. But what project is I highly recommend Baker Roofing, and if you're lucky, you'll get Mike as your project manager.
We purchased a home in May 2022, and we knew it needed a lot of exterior work. Baker Roofing did an amazing job in addressing all of our issues, from roofing to siding to stonework to deck repair. Their project managers were professional and communicative, and we had confidence that the work was being done right the first time. We added a few new items as we went, and our change orders were clear and reasonably priced. Overall, the work was excellent and they came in ahead of schedule and under budget. What more could we ask for?
Baker Roofing replaced siding on my house. The job was done on time and on budget. They cleaned up after themselves. Mike has communicated clearly with us, he was willing to explain the work that was to be done. I would highly recommend Baker Roofing.
We are very pleased. Our initial research indicated Baker Roofing is tops at what they do but, having never worked with them before, we couldn't help being a little apprehensive. We quickly found out why Baker is tops at what they do. We definitely made the right choice! Every person we interacted with was professional, courteous, and followed through on their commitments. Special thanks to site PM Josh, marketing rep Andy Tart, IO and the siding crew, Brian our Pella guru, and PM Robert for making things stress-free for us and doing a great job. We will readily engage Baker Roofing in the future and strongly recommend your firm to other folks.
I was impressed from the beginning to the end. The communication was outstanding throughout the entire project. The quality was fabulous and I was impressed with how clean the job site was. I would recommend Baker Roofing Company to anyone looking for a new roof, siding, or windows.
It was great to work with a company that supports you throughout each stage. I also worked with them on my gutters and siding. They have been very helpful and professional. I appreciate how they made sure the people working were kept safe by making sure they were hydrated and were getting breaks. They listened to me when it came to the garden and flowers and made an effort to accommodate what I was telling them. They explained things about the materials and what changes needed to be made. It was meaningful how they made it to where I could understand. They were flexible about where to park so that my trash could still be collected. I can see why they have been in business for years and why they have the ratings they do. I did go over their ratings, which was part of the deciding factor.
Baker roofing was prompt, professional and organized. Many of my neighbors have used other companies and regretted the process. One of the other companies I contacted seemed almost indifferent, uninterested. I felt an immediate connection with Jim Stober of Baker Roofing, who came out to estimate my job. I have nothing but praise for Baker Roofing.
Home Exteriors by Baker Roofing was performed with professionalism, good quality and daily communication. We were very pleased with all of their services from Bidding and Material Procurement through Demolition and replacement of all new Siding, Trim and Windows.
I talked with other roofing companies but none came close to Baker Roofing. In addition to the new roof, we knew we wanted higher grade insulation but on top of the roof deck so as to maintain the height of the attic space for future renovations. Baker was extra helpful in working with the manufacturer and developing the details to make everything work: new roof, much improved insulation, larger gutters and downspouts, and modified eaves.Both the Estimator Chad Petit and the Project Manager Pete Mandic were top rate! We are so happy with the finished project!
Baker Roofing has provided excellent customer service to us at several residences since 1987.
Baker Roofing Company was professional, detailed, thorough and a great value. They informed us of the process through out. I highly recommend them and have done so to friends and family.
I did write a customer review on the Baker Roofing website. I give it a 5-star review in every aspect; the project management, planning, execution, pricing, and everything. They are well organized, trustworthy, honest, and very fairly priced given the high quality of their deliverables. They have my highest recommendation. I am retired. I come from a very large cooperation where I was the Senior Manager. I know end to end quality. I believe in all aspects of what they do, Baker Roofing is highly professional, highly knowledgeable, and highly competent in all of those areas.
When I originally contacted Baker Roofing, it was about a three week wait for a quote. Then it took about two more weeks to get the work scheduled. When the appointment day came and nobody showed up to do the work, I knew I selected the wrong company.
But to make their customer service even worse, three different people blamed me for their mistake. I was not the one who scheduled the appointment, they did. I was given the choice of August 27th or August 31st.
The customer service representative said I must have written the wrong day down. Two voice mails also said the work was scheduled for September 7th. Blaming the customer is never a good idea in any business especially when the mistake was made by a Baker Roofing employee.
I had to miss a day of work only for them to no show on me and then they say they can fit me in later in the week where I'd have to miss more work for them likely to no show yet again.
Then they even claim this is not the way they normally do business. It is all I've seen and experienced that the company screws up then blames the customer. I respect myself enough not to deal with a company that disrespects a customer and does not value their time.
I'd suggest finding a professional and reliable company to do business with as Baker Roofing is unprofessional and unreliable. I know that is what I will be doing and if I had chosen a better company in the first place the repairs would have been made months ago and that was my mistake.
No.