I have already recommended Bluestem Remodeling to my family, friends, and neighbors!
Design Listened - The designer listened to how I envisioned utilizing the space and came up with options in my budget.
Design Organized - The designer keeps me updated in the portal and follows up with meetings.
Design Communication - The designer was very responsive to questions and working out solutions.
Co-Construct - Game changer! Love that portal!
Areas Of Satisfaction - All. The options are many, but the design experience has greatly helped to focus on my main projects.
They did awesome work in my house, and I would highly recommend them to everybody.
Glad Chose Bluestem - I have been pleased with my choice at every step.
Onsite Crew Organized and Professional - Not only has the onsite construction crew been professional and respectful, I truly enjoy engaging with and have great confidence in each one.
Areas Of Satisfaction - Before working with Bluestem, I worked with an architect on plans for my remodel. The “build” part didn’t work out. Bluestem’s architect and designer came up with options that exceeded what I’d been presented with before. The team works so well together and all are really knowledgeable and experienced that I feel the project, so far, has gone really smoothly.
Bluestem did a good job at creatively coming up with solutions (floor planning, responding to changes) to our basement project. However we felt there were some things which could have gone smoother during our project.
Areas Of Satisfaction - I appreciate at Bluestem is a process-drive company.
Additional Comments - I enjoyed working with the team and I love my new space. Thank you, Bluestem Remodeling.
Construction Quality - Jason did excellent work. We really appreciated him.
I have not felt listened to by the team. I felt substantially pressured by Mitch. This has been a very unpleasant experience, and I can't wait until it is over.
Areas Of Satisfaction - Design was great and customized for us.
They designed and built a great kitchen for us. I don't feel I could've had a better experience with a different contractor.
Co-Construct - Love. This. Platform. This was one of the things that tipped us toward Bluestem and no regrets.
Recognized Excellence - Emma and Jason are awesome. Talented and fun to interact with.
Areas Of Satisfaction - Bluestem Remodeling has been meeting or exceeding my expectations with the quality of their work. They are responsive to what we want to have done. We love the quality of their work.
The Bluestem team was professional and wonderful to work with. They made sure we were 100% satisfied with the work. We love our new space!
Additional Comments - We've really enjoyed working with the Bluestem Team!
We would recommend blue stem. The communication, the professionalism, the transparency... all have exceeded expectations. The portal streamlines communication and creates no guess work. The process has been very smooth and pretty quick. Everyone we've worked with so far has been professional yet friendly and warm. It is exactly the design experience for such a big reno we hoped for.
Co-Construct - This is part of the reason why we selected bluestem. The transparency co-construct creates was exactly what we wanted and no one else offered anything close.
What a pleasure it was to work with Bluestem on our remodeling project. Every member of the team was so thoughtful, pleasant, and respectful of us and our home. We absolutely love our new space and truly enjoy sharing it with family and friends. It's fun to see their faces when they walk in!!
Additional Comments - We've been thinking about this project for several years. We've gathered ideas and actually interviewed several other remodelers in the process. None of them "felt right" for our project. And then we found Bluestem. We knew it was the right company to work with after our first call with Timothy and it has been a pleasure ever since.
Co-Construct - The Co-Construct software program allowed us to access project details, timing, and financials at any time. This is a great communication tool. It also is a great repository for all things project-related for future reference.
Clean & Safe - At the end of each day, the crew cleaned up before they left.
Construction Quality - Bluestem partners with high quality trades-people so the workmanship was very good.
Production Communication - We were communicated with via Co-Construct, email, text, and phone calls - whichever was most appropriate at the time.
Onsite Crew Organized and Professional - It truly was a pleasure to have this team in our home. They were thoughtful and respectful. In addition, if we had a question on something, they took the time to listen and address our questions.
Value - This was a pretty big project so we worked with Bluestem on where we were willing to cut costs and where we weren't. That's all part of the collaboration we had with Bluestem.
Additional Comments - We basically had no surprises and that includes the cost of the project. The channel of communication was always open. As I sit back and think about this project now that we are living - and loving - our new space, I am delightedly happy that we chose Bluestem. We knew from the beginning that they were the right choice. And we were correct. We love our new space. Thank you, Bluestem.
Every aspect of Bluestem has been spot on and would highly recommend them!
Areas Of Satisfaction - All aspects, particularly our designer and job foreman. But everyone has been amazing.
Additional Comments - I would definitely recommend Bluestem to anyone looking for a strong, qualified construction partner
Bluestem always made us feel that our project and business mattered to them. Their professional guidance, clear communication, and excellent team was just what we needed for our first significant remodel.
Crew Organized - We couldn't have asked for a better crew. Since we lived in the house while it was being remodeled, so it was important for us to feel comfortable with the crew. They were always very respectful of us and the house.
Areas Of Satisfaction - Communication - from the very beginning to the end of the project, they communicated well about next steps and were responsive to questions and issues.
Recognized Excellence - Our project lead during construction, David, was the best. We also appreciated everything Mary Ellen helped us with while picking finishes - she had a good read on our style, never hesitated to drop off samples, and even made us an inspiration board.
Everything seemed very organized, easy, and we really enjoy the results
Co-Construct - A great centralized place to see plans, see financials, see selections, and a way to communicate to everyone
Problem Resolution - Whenever we had an issue, Bluestem was responsive, and gave us options for our issues (related to supply chain problems)
Areas Of Satisfaction - We really like the result of their work. We had a vision and it came to fruition with their help. We also voiced our concerns about staying on budget so the team was willing to walk us through the pricing of selections and services and where our money was going and options on where to save
Additional Comments - I would most definitely recommend Bluestem and would certainly reach out on future remodeling/addition projects.
Bluestem is an excellent remodeling company. We appreciated the communication and transparency. This was our first remodel with no surprises! The design team was great with paring down options and helping us get just the look we wanted. The on-site team was friendly and helpful. We couldn’t have asked for a better experience with a newborn and during a pandemic!
I appreciated that Bluestem took the time to understand what I wanted and let those conversations guide the project and recommendations made. The communication was excellent. I'm not an expert in building but they always took the time to explain things I wanted to understand better. Any issues were addressed in a timely manner. I really liked that they explained the options but also shared their professional opinions - that made it easier to make informed choices and not dwell on questions for too long. My project started during the uncertainty of the pandemic and they were flexible and conscientious as we figured out how to navigate the project.
Bluestem did an excellent job for us from start to finish. Exceptional service and follow up.
I have been recommending this company to everyone I know. They were so communicative, responsible and great problem solvers. All the staff were very personable. They sincerely cared about you and your project and getting it right for you. They stayed on time and budget. They were also flexible when I wanted something added. They knew what your goals were and remembered them. They kept their eye on the ball that you described. It was so nice not to have to worry about someone ghosting you or dropping the ball like is usual in this industry.
The design and implementation team was great. The high-level estimate provided before we signed up was probably half of what the actual cost was. I don't think it was intentional but my guess is Timothy is out of touch with what actual costs are today. Push to get the right level of estimate and detail you need for everyone to be confident in the price for the scope
I have already recommended Bluestem to a few colleagues and friends!
They were responsive and professional!
Really nice hardworking staff. Committed to customer satisfaction