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Custom View LLC

19 ratings
2107 Dabney Road, Richmond, VA 23230(804) 523-1167
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About this company

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Custom View LLC

Custom View is a window and door specialty company. We provide windows and doors to the residential and light commercial markets. We don’t sell other building materials, therefore we can better focus on our areas of expertise.

We believe the formula for success is pretty simple….We do what we say we’re going to do, we accept responsibility for our mistakes and we endeavor to make your job easier whether you are the architect, designer, contractor, owner….or manufacturer….

We have a service manager on staff and service the products we sell. We don’t rely on our manufacturers’ to provide service and this is one reason we enjoy such a loyal customer base.

Types of work

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Doors

Window & door replacement

Windows

Most helpful reviews

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Clearly, given my ratings, I cannot say enough good things about Custom View. I am trying to do more business with them as I have it. Scott and his staff have always been just the best in accommodating us as a true trade partner. In a world where so many businesses regularly let you down, Custom View...
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When the project requires detail and high level quality Custom View is my first call. I know that if any issues arise that they will be there to help come up with solutions and resolve problems.
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Unmatched level of knowledge integrity, expertise and professionalism. Custom View is a rare find among suppliers and vendors in general. Outstanding service and support.
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Scott Wagner and his staff are extremely knowledgeable of their many products and always provide great expertise and advice, both before, and most importantly after the sale! I have been a loyal customer for 20 years!
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As an architect, it's always a pleasure to work with Custom View. They listen and work to give you the best product for your project.
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Answers from contractors near Richmond, VA

Cindy: Sorry I was gone so long...something came up, but I'm back and this time with photos of the arch window!

Bruce Wiegan of BNW Builders PRO answered:

Apr 18, 2015
Definitely looks like a seal failure.  The seal is broken which is causing the cloudy glass.  If the glass is not under warranty you should be able to contact a local glass company to do the repair fo ... read more
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I had Thompson Creek windows installed and now have to re-install (ADT) alarm sensors - where is the best location on my new windows to re-install these sensors

Bruce Wiegan of BNW Builders PRO answered:

Feb 20, 2015
You should contact Thompson Creek directly to make sure nothing you do will void your warranty.
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