Everything about our experience was positive. I especially appreciate the prompt and clear communication.
Communication - Initial communications were clear and concise. Most impressive was the timeliness of responses when we had questions.
Employees Professionalism - There is a reason why Dave Fox is in high demand.
Overall Experience - We LOVE the work Dave Fox did in our home.
Why Would You Recommend - Design. Effective Communication. Timeliness. Craftsmanship
Areas Of Satisfaction - Our expectations were high and Dave Fox met our expectations.
Great overall experience and quality of work. Worth the extra cost to not have to worry
Why Would You Recommend - Communication was one of my key requirements for the project. I have had other projects from other companies and have been disappointed with lack of communication.
Dave Fox is the third remodeling contracting experience we have had as a 30+ year homeowner. From beginning to end, I am impressed with the staff and crew's commitment to communication, quality, and customer service.
Communication - I am impressed by the communication from Dave Fox from start to finish. The visual chart of the "roller coaster" of expected emotions during the project helped prepare for the reality demolition and construction. It took us awhile to formally sign to move forward with our kitchen remodel. Jennifer and the Team were patient, answered all questions, and were honest with regard to the timing of the project.
Employees Professionalism - Every member of the Dave Fox team was professional, courteous, and kind. This does not happen by accident! As a discerning customer, it is evident that the mission of the company is to treat customers with care and respect, while delivering a high caliber job. The longtime staff/crew of the Dave Fox Team is a testimony to the mission of the company and evidence that they are receiving the same respect and kindness that they in turn deliver to the customer!
Areas Of Satisfaction - The communication and customer service were impressive!
Overall, excellent experience. Very impressed with the quality, knowledge, and responsiveness if the team.
Clean & Safe - Very well done. We had very high expectations in this regard, and DF met them.
Overall Experience - Very good experience. Love the result.
Why Us? - Knowledge of team and company's professionalism.
Why Would You Recommend - Quality and comprehensiveness of services
Why Us? - Reputation, desire to work with a company that would be communicative, thorough, and deliver a quality final result
The Dave Fox team listened to what I wanted to accomplish with the remodel and delivered on that. Good communications, attention to detail, cleanliness, and quality work.
Communication - I got weekly updates at the end of each week on project status and upcoming work to be performed. I rarely had to inquire when something was going to be done.
Problem Resolution - Minor issues were always addressed immediately.
Why Would You Recommend - Quality of their work.
Why Us? - Reputation for quality work, recommendation from my previous neighbors.
Why Would You Recommend - Project management was great and also communication and safety.
I highly recommend Dave Fox Remodeling for anyone looking for top-notch quality and service.
Communication - Top notch
Problem Resolution - Very innovative in problem solving
Why Would You Recommend - I highly recommend Dave Fox Remodeling for anyone looking for top-notch quality and service.
Areas Of Satisfaction - Dave Fox Remodeling were incredibly nice, accommodating, and honest throughout the entire process, making communication easy and stress-free. It's rare to find such a combination of skill and genuine professionalism.
Project Manager - Andy and the site team were amazing. They communicated clearly and often. They worked hard to deliver our dream kitchen.
Problem Resolution - We ran into a rather significant issue during the construction phase of the project. They helped us talk through the potential solutions and then put our desired solution in action as soon as the decision was made.
Scheduling - They communicated a schedule up front. Even though we ran into an issue, they were able to maintain the schedule.
Clean & Safe - This project took place in a major avenue through our house. The area was always clean and safe. I had no issues with my family or small child walking through it.
Why Would You Recommend - Communication. Site personnel.
Areas For Improvement - They are expensive. But again - I didn't have to worry about anything because they took care of it all.
Dave Fox did a nice job of ensuring everything was complete and made it right but the project had many challenges, was over budget, and longer than scheduled by 4 months.
Why Would You Recommend - Professional work done right! The team made the difference. I felt listened too and what I ended up with far exceeded what I thought I’d get.
Why Us? - I wanted full project management without having to take care of anything on my own.
Why Would You Recommend - Best quality and follow up , great employee overall
Why Us? - Used in past and always pleased with their quality of work and professionalism
Why Would You Recommend - The experience from beginning to end in every way was exceptional. We are thoroughly pleased with the den and half bath.
Areas Of Satisfaction - The design! And the carpentry work.
The Dave Fox Project Team was a pleasure to work with. They were very attentive to every detail with a strong work ethic and commitment to exceptional results. Joseph is amazing.
Clean & Safe - Incredible respect for our home.
Why Would You Recommend - Commitment to quality work.
Additional Comments - Very satisfied with an exceptional work of the entire team from planning to completion.
Problem Resolution - When we did raise a concern, joseph and the team were quick to respond. Their solutions were often very creative and effective.
Employees Professionalism - The Dave Fox employees were outstanding to a person. They were a pleasure to have in our home and to work with. They were also flexible and very responsive. We felt they went beyond our expectations.
Areas Of Satisfaction - I was most satisfied with the quality of the work, the craftsmanship they provided, and their customer service. Their communication, responsiveness, and ability to listen and thoughtfully come up with solutions without having to ask or babysit, that process. They are excellent at the customer service piece in every chart of their business.
Why Us? - We used you to remodel a kitchen in the past and had a great experience.
Areas For Improvement - Dave Fox Design Build Remodelers did not fall short of my expectations. The end result was perfect, and Dave Fox Design Build Remodelers did a good job.
Why Us? - Dave Fox Design Build Remodelers had a reputation for doing a good job. We interviewed them and a few other companies. They were not the least expensive, but they were better than what we thought we would get with the least expensive bid. There were other higher bids, which I thought were way out of budget as they were three times as much as Dave Fox Design Build Remodelers.
I felt that the project management was not at the same quality level as when we previously used this company 8 years ago. There was hardly any follow up, a lot of mistakes were made, and my husband and I had to go all the way to the president of the company to voice our complaints and that's when we felt the problems were rectified. It shouldn't have gone there in the first place.
I am very likely to recommend Dave Fox to friends & family. I already have recommended to neighbors & friends.
We have worked with Dave Fox three times in the last 15 years. We find the quality of their work in design and execution to be excellent. Above and beyond that, we know that we can trust them and that they will listen to us and respond to our needs. We know that they will provide high quality materials and workmanship for a fair price.
Each time that we have worked with them, we have been totally satisfied. From the early design meetings through the realization of the design, from the tear-out to the final touches, from the delays caused by problems in door and window production to the quickness of the cabinet and floor installations, we have benefitted from their attention to detail, their clearly held intentions to do the best job possible, and their pride in their work. It is clear that this is an employee-owned company.
Design Consultant - We are satisfied with the overall design and execution of our home renovation project. It delivered the added benefits we were seeking, and the design team executed what we had envisioned. The overall functionality of the design and use of space is excellent.
We are so happy with our new bathroom! Absolutely gorgeous! The design & craftsmanship are amazing!
Detailed Designs - Yes! Very impressed with the level of detail on the design. We wanted minimal options to review / consider and the team did a wonderful job capturing what we were looking for in our new guest bath!
Overall Experience - Couldn't be happier with the entire experience! Best team ever!
Interview Others? - Other companies provided "cookie cutter" designs and didn't take to heart the feedback that we wanted something totally different.
Why Would You Recommend - High quality craftsmanship and talented team
Areas Of Satisfaction - Design and quality are amazing!
Why Us? - We appreciated their attention to detail, fantastic design, great communication and follow thru!
Additional Comments - We have been in our home for 21yrs and while it's still great, we were ready for some updates and decided to re-do the guest bath as a "test". After a few failed consults and their cookie cutter designs, we called Dave Fox which was the....best...decision...ever! The team was great, design amazing and craftsmanship just gorgeous! Super happy with the entire process! As soon as the guest bath was done, we've moved right into our kitchen remodel and once again..Dave Fox team nailed it!
Overall experience is consistent with strong reputation.