This company is the absolute best at improving the look to the entrance of your home. My door frame was rotten and ugly to say the least. They guided me through the process of how to make a major improvement to my home. Jonathan the installer was very detailed in removing and installing a new door with sidelights along with a new transom. Thank you so much! I love the new look. What a difference a door makes inside and out.
The service they provided me by Drew was exceptional. The installers did a phenomenal job with the removal of my old door and side lights, and the install of my iron doors was nothing short of phenomenal. They were timely, accurate, professional, organized. And the cleanup was so well done that it appeared as if they were never in my home at all. They swept several times inside and outside during installation and after. And mopped the entire area. They covered all nails, caulked the door inside and out and even painted a few areas to ensure that everything looked impeccable. I am beyond happy with the job that they did. If you are looking to get an iron door installed (start to finish less than two hours), look no further. You will be very happy with your end result.
I love my iron doors they bring me so much joy they are so beautiful My neighbors plan on getting them the iron doors I plan on getting my back door done real soon
We are so pleased with our front door transformation. We waited a few weeks but it was well worth it. So much more affordable than purchasing a new front door. Installer was very knowledgeable and professional.
Areas Of Satisfaction - They exceeded our expectations on the installation, it was incredibly organized. Everything ran very smoothly.
From start to finish, the process was straight forward. The staff was exceptionally polite and knowledgable about their services and products. They delivered and installed ahead of schedule to my satisfaction. I would recommend to other homeowners.
Sales Knowledge - Absolutely.
Installers Professionalism - Exceptional.
Likely To Recommend - Absolutely. From start to finish, the process was straight forward. The staff was exceptionally polite and knowledgable about their services and products. They delivered and installed ahead of schedule to my satisfaction. I would recommend to other homeowners.
Recognized Excellence - I would like to recognize the woman who was there when I came into the showroom. They were able to provide brochures and I was able to walk through the showroom. Mike came out a couple of years ago but he was able to come back out and remeasure everything and walk through step by step. I would like to recognize the gentleman who installed the door. It was raining but they still came and installed it in an orderly fashion. From start to finish, it was seamless.
Areas Of Satisfaction - Overall, the customer service went out of the way to identify my needs and met them. There was a price point I didn't want to exceed. Mike tried to keep in my price range. He made some adjustments. It may have cut into his commission and sales but he made sure I was happy.
Additional Comments - I will be recommending EntryPoint.
Recognized Excellence - The installers - Jonathan and his assistant. They were here on time and finished ahead of schedule. And, the office staff. Everyone we spoke with was very helpful and cordial. They were responsive to our calls, emails and questions.
We are so pleased with the service we received from EntryPoint and they even went the extra mile to make sure I had my beautiful door installed by Christmas! We have received so many compliments from our neighbors and friends since our new door not only gave our home an upscale look but provided an updated entrance to our neighborhood as well.
Recognized Excellence - Yes our installer was amazing and incredibly thorough.
Recognized Excellence - Everyone was great to work with, nice, and polite
Areas Of Satisfaction - the installation guy on on time and polite, Tim who sold us the door was great. The women in the shop were great to work with and helped with scheduling the installation.
Additional Comments - They did great work and I could not have asked for more.
Areas Of Satisfaction - I am most satisfied with the initial sales process.
Recognized Excellence - David Martin did a great job.
Areas Of Satisfaction - Timely work
Superior product and quality service! Highly recommend.
The Entry Point team worked hard to get everything right; our new doors are beautiful!
Recognized Excellence - I would like to recognize the installer.
Areas Of Satisfaction - I was most satisfied with how they were being honest and clear about everything. There was nothing hidden. The product looks good. They did what they explained they would do.
Areas Of Satisfaction - I was most satisfied the installation.
Recognized Excellence - I would like to recognize Doug for his exceptional service.
Recognized Excellence - I would like to recognize Shawn and the installer.
Recognized Excellence - They all were exceptional.
Areas Of Satisfaction - They were very prompt and good at communicating. They were efficient and delivered prior to the timeline they originally gave us.
I was really impressed with the salesman's knowledge! He was able to understand exactly what I was looking for and help me resolve it! The project came out perfect! I visited the showroom, and the assistance that I got from everyone was unbelievable! I felt very, very comfortable! It was expensive, but it was worth every penny. Kristi Carpenter was responsible for communicating the status, and she did an exceptional job. She was very helpful with changes that were made! The project went off without a hitch!
Professional execution that exceeded my expectations
LeafGuard provided the upmost professional customer service. They were very timely and organized. I also appreciated that they took care of my house as if it were their own. Their product is second to none.
In one specific area I would refer them, not overall.
They were on time. Had what was needed for the job and did solve a problem that came up as a result of a problem with my roof. Very professional and kept me informed with every step of the process. I would use them again, if the need arises.
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