About this company
Gold Standard Restorations
GuildQuality surveys
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Customer satisfaction
Of 162 customers surveyed, 64 respondedReviews 55
Of 64 respondents, 55 left a reviewRecent reviews
Christian E.
Carmine and all the workers from Gold Standard were excellent. They represented me well to our insurance company & educated us when my insurance initially declined hail damage. Carmine was here early before the 1st and 2nd assessment, and roof & gutters look really good. Most of the work was done in a day, before a big snow, and remainder done shrtly after when there was a warm winter day. Recommended, worth every penny, thanks!
Pedro R.
I would recommend them, but they need to improve.
Kim H.
Gold Standard was professional. Drew was very knowledgeable and was great to work with.
Lillian L.
The work was done with expertise and skill. The company communicated with the insurance company effectively and made the process of payments happen more easily and more quickly.
Jan T.
Extremely satisfied with the work done. The work crew was outstanding. If I ever need a roof again, they will be the first I call.
Tibor J.
Drew has been excellent keeping in touch and being flexible with my travel schedule. He also worked to get us the best replacements through our insurance and took care of the details to minimize my involvement.
Dave B.
The job done on schedule, the materials were as promised, and the job site was kept tidy.
Debra K.
My husband and I had a bad experience with the first contractor, and the owner came out right away, fixed the problem, and put another contractor on the job. They met our strict deadline and did everything that I asked.
David H.
It was bad customer service. It was the worst experience in any purchase I have ever made.
Phil T.
They have not finished the job and it has been 2 months now
John E.
The salesman and the installers were phenomenal. I was super satisfied with their professionalism.
Donald E.
I would recommend Gold Standard Restorations to anyone. Drew did an excellent job!
Tom C.
They guarantee you that will will fix issues but they do not follow through on those commitments.
Angie G.
Carmine and the rest of the crew at Gold Standard Restoration were fantastic! The contractors were efficient and did quality work. Any obstacle that arose was rectified in a timely and successful manner. My house looks great! I highly recommend Gold Standard Restoration.
William P.
We were extremely happy with Gold Standard! They did a beautiful job!
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the quality of work and how it looks!
Lead Source
Lead Source - I read about them online and read their reviews.
Steve F.
Carmine is the best!
Eugenia N.
I want to especially thank, Drew Klass, our representative. He was very helpful and I want to thank him for his exceptional and professional way he exhibited with all of my questions.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I didn't have any knowledge about roofing. Based on my research and the ability to ask questions and to have answers provided was helpful. The additional information that was given to us was first class. My husband and myself are very satisfied.
Robert S.
Additional comments
Clean & Safe
Clean & Safe - Gold Standard Restorations did an excellent job.
Areas For Improvement
Areas For Improvement - Gold Standard Restorations did not fall short of my expectations. In fact, they did an excellent job.
Areas Of Satisfaction
Areas Of Satisfaction - The person I dealt with at Gold Standard Restorations kept me informed and handled the subcontractors beautifully.
Recognized Excellence
Recognized Excellence - The gentlemen who I dealt with at Gold Standard Restoration did a great job at handling the workers and keeping me informed.
Additional Comments
Additional Comments - Honestly, I didn't expect everything to go so well. If anyone were to ask me I would tell them to go to Gold Standard Restorations.
Kent R.
Additional comments
Work Done Right
Work Done Right - I had one small gutter problem, they came back and fixed it.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with their professionalism, workmanship, and attitude .
Recognized Excellence
Recognized Excellence - I would like to recognize Drew.
Brian B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied that they brought color splotches so I could pick out the color I wanted my shingles.
Recognized Excellence
Recognized Excellence - I would like to recognize Brent for the exceptional service.
Review in Barrington, IL
Areas Of Satisfaction
Areas Of Satisfaction - I thought George was very easy to work with. He explained everything in laments terms and was very responsive when I called.
Recognized Excellence
Recognized Excellence - George was great and nice to work with.
Joanne G.
It was a great company to work with! They were on time, courteous and they did what they said they were going to do. The salesman was excellent.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with the service.
Recognized Excellence
Recognized Excellence - I would like to recognize Drew Clouse.
Edward B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - They were very good about coming out and working with my insurance.
Review in Marengo, IL
Areas Of Satisfaction
Areas Of Satisfaction - I love the quality of work and materials. The outcome is beautiful.
Recognized Excellence
Recognized Excellence - George, the owner, was great.
Additional Comments
Additional Comments - Thank you, Gold Standard Restorations. They did a great job.
Review in Elgin, IL
Areas Of Satisfaction
Areas Of Satisfaction - They followed through on everything. They were efficient.
Recognized Excellence
Recognized Excellence - The workers were very good. They were efficient and cleaned up afterwards.
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