We feel fortunate to have had HIVEX finish our basement. We found them to be well organized, friendly, competent and trustworthy; and we couldn't be happier with the finished product. Just as importantly, we were really impressed with how the work was done. It was obvious to us that HIVEX has worked hard to create an impeccable process. From the start, Jess made an impression on us when providing an estimate for the project. She patiently helped us decide what we wanted our basement to look like and took pains to provide a transparent and comprehensive explanation of the scope work - including the floor plan and the agreement – to ensure that there were no misunderstandings or hidden costs. Once construction started, our knowledgeable and friendly project manager, Bob, took the time to explain things, offer suggestions, and remain immediately available to us if we had any questions or concerns. Bob even had his team members put up a temporary fence in our backyard to ensure that our dog wouldn’t get out when HIVEX team members accessed our basement walkout entry. All members of the HIVEX team and subcontractors were hardworking, detail-oriented, and respectful of our home, ensuring a smooth process from start to finish. The entire project was completed in 6 weeks and every detail/request and expectation was met. We truly appreciated this level of professionalism, knowhow, and responsiveness and would highly recommend HIVEX to anyone looking for a reliable and skilled basement contractor to finish their basement! Thank you!!!!!!
Great service! Very professional, accommodating and responsive. My Project Manager (Benny) was AWESOME! He was extremely professional, kept me informed and accommodated my many changes throughout the project. He was pleasant, friendly and patient. Every crew from framing, drywall hanging, painting, carpet and flooring were all extremely professional, reliable and prompt. My finished basement exceeded my expectations! The corporate office staff was equally responsive and helpful. Someone was always available and willing to answer questions or provide details on the project. I highly recommend them if you plan to finish your basement.
HIVEX Basement Finishing offered very competitive prices, and they did good quality work for a great price. They priced out 4 different companies, including them, and they beat them all hands down.
We have already recommended HIVEX to our neighbors and friends!
Sales Knowledge - Jess S knows everything about HIVEX off the top of her head! She is very knowledgeable about what they can do and their prices.
Communication/Response Time - Bob S (project manager) was very easy to communicate with and helped any time small issues came up.
Hivex did an excellent job.
Quality Of Workmanship - Very stellar
Problem Resolution - Only “problem” we had was a paint discolor in the bathroom, which was taken care of quickly.
Professional & Organized - From start to finish, Nate was on top of it through discussions in person and text.
Sales Knowledge - Michael showed up on time - which is importantly to me - and went over every detail of the project.
Communication/Response Time - Nate was spot on with all communications during this project. He is truly an asset to HIVEX!
Additional Comments - I will be recommending HIVEX to all of my neighbors and friends that are looking for a high quality basement remodeling / finishing company to satisfy their needs.
The goodness began with the estimate, 15 minutes after entering my basement I had a printed estimate that never changed. Their organization, planning and implementation was like a choreographed production. Always on time and on point!
Quality Of Workmanship - It was obvious from the beginning that each crew were experts in their craft!
Problem Resolution - Bob Salo, the job supervisor was excellent with tremendous customer service skill. He made everything happen, gave me weekly schedules and dealt with all issues.
Professional & Organized - They have basement remodeling down to a science and made many helpful suggestions that I would never have known or thought of.
Sales Knowledge - As I mentioned above the estimate was complete in minutes and never changed. The had a very state of the art system for the estimate.
Communication/Response Time - Bob Salo the project manager also got back to me in minutes!
Additional Comments - I would highly recommend this company to any one as the did a fine job that I am extremely pleased with.
They have been great to work with, communicate well and have been really accommodating.
HIVEX were far and away the best basement contractor we spoke with about our basement project. They were incredibly responsive, very open and detailed with their plans, and accurate - we were exactly on time every step of the way!
Problem Resolution - We had no major complaints, but every minor complaint was immediately followed up with the exact resolution we asked for.
Professional & Organized - Well above many other contractors we've worked with.
Communication/Response Time - Constant communications
Best experience with a contractor. They were polite, accesible and answered all of our questions.
From start to finish, the project was handled with professionalism and quality. John was knowledgeable and communicative and went out of his way during the final walkthrough to ensure minor discrepancies were identified and corrected. The team as a whole worked hard to complete the project and stayed on or ahead of schedule throughout.
HIVEX was absolutely fantastic to work with! They had everything planned out to the last detail and they were great about keeping us informed on progress. Jess and Bob Salos are top notch and had no problem answering all questions and addressing our concerns promptly.
Quality Of Workmanship - The finished project is beautiful and we can't wait to have it furnished and to stain the bar that they custom built so that we can send pics to HIVEX.
Professional & Organized - Very well thought out project that was completed in less than 6 weeks.
Sales Knowledge - Jess was able to guide us and give ideas for what might work best to allow us to get the most out of our new space.
Communication/Response Time - Bob's responses to our inquiries was both prompt and courteous.
We were very pleased with Hivex Basements. Our initial meeting with the owner put us at ease with the work to be done. He explained everything and gave us an estimate right away. They started on time, and we received updates by email explaining the next steps along the way. The questions we had were answered on a timely basis. The workmen were polite and cleaned up every day. The one thing we did not like was that the workmen left the materials behind. We are not sure if that was explained to us at the beginning or if it was in the contract somewhere. It was nice to have the extra flooring and the trim paint, but we didn't need the large container of spackle or primer paint for us to deal with. That should be explained up front, or they should remove it as part of the contract. Otherwise Hivex was great.
HIVEX did a fantastic job and has outstanding, personalized customer service. We are extremely happy with the final project.
Additional Comments - Working with HIVEX on this project was a seamless and smooth process. They are simply fantastic.
They were a very knowledgeable group. They were very professional, always had great communication and let me know what was going to be happening. All the crews did a great job and were very knowledgeable and open to talk about what was happening. They had great ideas and listened to any concerns I had, and offered recommendations.
Additional Comments - Absolutely fantastic company! We were always informed of the next phase well in advance. The team communicated via text and email plus in person on the job site. They are professional, easy to work with, and completed our renovation 3 weeks early! Definitely recommend!
The whole Hivex business is a top notch out fit from starting and finishing your basement. They are a pleasure to work with. Bob & Jess Salo are awesome to work with. They make you feel like family and they care about your needs. Would highly recommend Hivex Basement Finishing Co.
I would recommend Hivex all day long.
Additional Comments - You cannot go wrong with using Hivex.
Very professional an easy to work with.
Communication/Response Time - Could always communicate with team when needed.
I waited 24 years to finish my basement and HIVEX did not disappoint! The experience was incredible and I’m very pleased… HIVEX has very skilled professionals (in every stage of the project) who can do the job seamlessly.… they were meticulous, and every aspect of the project was well orchestrated from beginning to end — Every phase of the process was well planned and executed. I was very pleased and impressed with the outcome - Kudos to the HIVEX team! I would highly recommend HIVEX to anyone!
HIVEX is a top notch company providing the best quality product in the area.
Overall, an excellent experience. We started the project on time and finished well ahead of schedule. It helped that our project was perhaps smaller than other ones, but still we were very happy to get it finished in 4 weeks rather than the anticipated 8.
Quality Of Workmanship - We were very pleased with the professionalism of all the different teams. They were generally punctual and were usually finished by 4:30.
Professional & Organized - Their professionalism and organization rate a ten!
I really loved every step of the process being explained and communicated very well. We have a very busy life, so I appreciated the project manager being so patient with us.
Additional Comments - I plan to leave a 5 star Google review showing just how impressed I was with Chris and his crew.
Good customer interface, really listened to desired outcomes and quickly fixed minor issues.