Holmes Custom Renovations LLC
Customer feedback report for

Holmes Custom Renovations LLC

Holmes Custom Renovations LLC

Holmes Custom Renovations, founded in 2003 by Ian Holmes, specializes in high-end exterior renovations, including James Hardie siding, composite decks, and patio covers/overbuilds. This family-operated business, led by Ian, his wife Lori, and daughter Adriana, is rooted in integrity, leadership, and a strong moral compass. Known for expert craftsmanship and unparalleled customer service, we have earned the 2023 Guildmaster Award. Living and working in Loveland, we build lasting relationships based on trust and respect. We offer two warranty options: a non-transferable lifetime warranty and a 10-year warranty. Choose Holmes Custom Renovations for a home transformation guided by family values.

Types of work

Siding 223
Deck building & maintenance 190
Roofers 153
Roof repair 148
Window & door replacement 109
James Hardie 92
Gutter installation 19
Decks & outdoor living 5
Covered porch 4
Condominium 4
Exterior remodel 3
General repairs 2
Windows 2
Structural repairs & reinforcement 2
Gutter protection 2
Exterior painting 2
Custom home 2
New home 2
Exterior construction & repair 1
Sunrooms & patio enclosures 1
Outdoor kitchens & living spaces 1
Patio covers & pergolas 1
Repairs & upgrades 1
Fiber cement siding 1
Carpentry 1
Exterior trim 1
Doors 1
Historic restoration 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2012
Guildmember since 2012
Guildmaster with Highest Distinction Award Winner
Guildmaster Award Winner 2013, 2014, 2015, 2021, 2023, 2024 with Highest Distinction
Feedback Milestone
50 Consecutive Great Reviews 2024
Feedback Milestone
Actively Surveying Surveying most recent customers
Feedback Milestone
50 Consecutive Great Reviews 2023
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20 Consecutive Great Reviews 2022
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5 Consecutive Great Reviews 2019
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7-Year Anniversary 2019
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5 Consecutive Great Reviews 2018
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6-Year Anniversary 2018
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5-Year Anniversary 2017
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5 Consecutive Great Reviews 2016
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4-Year Anniversary 2016
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10 Consecutive Great Reviews 2015
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20 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
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Of 355 customers surveyed, 240 responded
Sales Solutions
[SALESPERSON] presented appropriate solutions for my project.
100%
Problem Resolution
Holmes Custom Renovations LLC effectively addressed and resolved problems.
100%
Value
I received a fair value for my money.
99%
Quality: Workmanship/Materials/Crew
I am satisfied with the quality of the workmanship, materials used and the construction crew.
99%
Concern For Needs
[SALESPERSON] sought to understand my needs.
99%
Project Manager Professionalism
The Project Manager assigned to my project was professional and courteous.
99%
Likely To Recommend
I am likely to recommend Holmes Custom Renovations LLC to a friend.
98%
Professional & Organized
Holmes Custom Renovations LLC was professional and organized.
98%
Follow Up
[SALESPERSON] followed up with me in an appropriate and timely manner.
95%

Of 355 customers surveyed, 240 responded What does this data mean?
All project locations are approximate
Of 240 respondents, 201 left a review
4.9
153 of 156 would recommend
148
5
2
1
0
No rating
45
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Holmes Custom Renovations LLC using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Holmes Custom Renovations LLC

5843 Creek Rd.,
Blue Ash, OH
www.HolmesOhio.com (513) 791-3230