Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Comment on "Area Of Satisfaction"
Harrisonville, MO on
Nov 10, 2015
I really liked that they were so friendly, that made it a very pleasant experience.
Review by Saundra V.
Scenery Hill, PA, on Jul 31, 2015
You can not trust them to go shopping because they are gone forever. They also will take 3 hour lunch breaks. They do not like to be criticized. You will be told you are nit picking. The crew is too young.
Review by Private C.
Charlottesville, VA, on Jul 22, 2015
Freedom Home Design was quick, neat, and cleaned up well. They made very little mess and the product is wonderful.
Review by Bettie H.
Woodsfield, OH, on Jun 29, 2015
Don't buy it because it is overrated and overpriced.
Review by Newland S.
Rock Hill, SC, on Mar 08, 2015
There were significant problems with the initial sub-contractor installation but Madaris addressed them completely.
Comment on "Area Of Satisfaction"
Rock Hill, SC on
Mar 08, 2015
Repair of the initial installation problems was exceptional.
Review by Jeanne U.
Lady Lake, FL, on Feb 27, 2015
Get a lot of information before you buy it.
Review by Criss B.
Cullison, KS, on Feb 26, 2015
Alenco did not follow through when I was having problems.
Response from Alenco Inc
Feb 27, 2015
We will work with our people to improve. We apologize for the inconvenience. Thanks for the feedback.
Review by ROCK
Wilmington, IL, on Feb 25, 2015
The two gentleman that came out were very courteous and did a great job. They cleaned up everything very nice. I couldn't ask for a couple of nicer guys. They were very professional.
Review by Harrison
Van Bureen, MO, on Feb 24, 2015
Alenco Inc was very nice and cleaned up everything. They showed me how to use the new tub.
Response from Alenco Inc
Feb 26, 2015
Glad everything went great. Let us know if we can help with anything in the future!
Comment on "Area Of Satisfaction"
Van Bureen, MO on
Feb 24, 2015
I was most satisfied with Alenco because they showed me how to work the new tub. They were very nice.
Review by Blankenship
Sun City, CA, on Feb 19, 2015
They were very courteous, extremely helpful, and they took their time with us before, during, and after the project. Everything went as they said it would. They were here when they said they would be here. I am very pleased with the service and we love our tub.
Review by Barcus
Canton, OH, on Feb 19, 2015
Everyone was very cordial. They came and did a good job. They left my home in good shape and I'm very satisfied. My tub is wonderful.
Review by Harris
Indianapolis, IN, on Feb 19, 2015
We were very pleased with the tub, it did meet all of our expectations and exceeded some. We would recommend them to others. We have already had people ask where we purchased the tub.
Review by Jarrett
Crab Orchard, WV, on Feb 19, 2015
The guys that came and installed our tub were friendly and courteous. They were trying to do the best job they could do under the circumstances. If there were any problems, they would figure out exactly how to fix it.
Review by James W.
Lenexa, KS, on Feb 19, 2015
The crew did a very professional installation my wife and I are well pleased with the tub
Response from Alenco Inc
Feb 26, 2015
Glad it went well. We appreciate your business.
Review by Raquel M.
Banning, CA, on Jan 22, 2015
Everything was beautiful. They did a beautiful job. However, the seat is very slippery when you are in the shower.
Comment on "Area Of Satisfaction"
Columbus, OH on
Dec 15, 2014
I was pleased by the timely manner they installed everything. He was very polite.
Review by Pamela C.
Glenside, PA, on Dec 11, 2014
The installation crew was terrific. They worked well under pressure, and dealt with problems when they arose. I was extremely pleased. I'm very happy with it.
Comment on "Area Of Satisfaction"
Glenside, PA on
Dec 11, 2014
I was most satisfied with the jets and the whirlpool. I have a bad back, and the tub is just delightful. It really helps my back.
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