About this company
Joyce Windows, Sunrooms & Baths - Cleveland
Joyce Factory Direct, third generation family owned and operated, is a top remodeling and home improvement company. We have proudly been manufacturing and installing our own windows, sunrooms and other home products since 1955. Show more
Joyce Factory Direct, third generation family owned and operated, is a top remodeling and home improvement company. We have proudly been manufacturing and installing our own windows, sunrooms and other home products since 1955.
Founded with the mission to manufacture quality products with honesty and integrity, Joyce continues to design and build products that remain on the cutting edge of technology and performance standards. By manufacturing our products, there is no middle man which gives us a huge competitive advantage to offer tremendously more value to our customers (other remodelers have to buy from a distributor and have the products shipped). Not only do we control the entire production process from start to finish ensuring every customer's complete satisfaction, we also save on shipping costs and pass those savings on to you!
To find out more information about Joyce Factory Direct, please visit our website at www.JoyceFactoryDirect.com, give us a call 866-535-2900, or stop by our factory & showroom to see products being manufactured at our 110,000 square foot manufacturing facility. We look forward to meeting you! Hide
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Customer satisfaction
Of 5280 customers surveyed, 2812 respondedReviews 1799
Of 2812 respondents, 1799 left a reviewRecent reviews
Debbie P.
Will be sure to recommend Joyce Windows to family and friends.
Susan C.
Every bit of this process was enjoyable.
Carolyn L.
Job was taken seriously by works, they were polite, clean and knowledgeable of the job
Kevin M.
Too difficult getting hold of the project manager
Rhonda G.
The quality is very poor.
Review in Akron, OH
They were quick, efficient, and did a good job.
Review in Milan, OH
I don't get asked about recommendations like this, so chances are I wouldn't make any recommendations since we don't have that kind of discussion.
Donald W.
We are very happy with the products we purchased as well as the professional knowledge and courtesy that we received as well as the workmanship. The installers were amazing and very courteouss
Review in Elyria, OH
They did excellent work.
Review in Cleveland, OH
The quality of work that was performed was excellent!
Review in Cleveland, OH
Work was done well and in a timely manner. Installer (Phil) was excellent. Value for price is good.
Sandy B.
We have appreciated working with Joyce Windows, Sunrooms & Baths. The work has been very high quality and the price has been reasonable.
Dan Z.
The team was knowledgeable, professional and considerate of our budget. We had looked at other companies before deciding on Joyce. We also were attracted to the financing options.
David C.
They did a very good job and were on time.
Review in Twinsburg, OH
We were very satisfied with the workmanship. They were professional, and cleaned up afterward. They did a great job.
Mary E.
I think their product is a very good quality and the workmanship was excellent. I would highly recommend them.
Review in Lorain, OH
They were very professional.
Kathleen J.
They are the best ever. They were professional, cordial, had a good personality, were conscientious of my house, and moved my furniture for me. I was very pleased with the service and people. I am very happy with everyone there. The salesman followed up and checked things out. It was a good and professional job. I got them because they were local.
Jack A.
They are very easy to work with.
Mary A.
I would highly recommend them at this point. It's been two months, and I haven't had any problems. The way it was sold to me and how it was installed, I seriously don't see any issues coming up. It looks like they did the job like it was supposed to be done. Paul, the installer, was great.
Bridget B.
I felt that the manager in that department did not call me back in an adequate time when I called him and left a message with my concerns.
Philip L.
They are a great company and easy to work with.
Jacob R.
The project was replacement of an outside door during cold temperatures. The crew hung up a heavy canvas tarp across the opening so that the rest of the house would not get cold and cause the furnace to keep running to maintain the proper temperature.
Sharon W.
Highly recommend!!
Telah S.
Never was contacted about our shower faucet being the wrong one we didn’t order
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