Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Vici T.
Salem, OR, on May 30, 2017
They were very easy to work with and their work was good. They were in this house for weeks, and they were incredibly professional and consider it. They were very easy to be around.
Review by D V.
Salem, OR, on Apr 26, 2017
I have worked with Kraft on four major remodels (bathrooms and a laundry room first; adding a massage studio and remodeling the kitchen second; updating and polishing the basement third; updates to my new home fourth) and their professionalism and quality have never disappointed me. It would be difficult...
Review by M.A.M.
Portland, OR, on Dec 01, 2016
From the onset to the finish of our kitchen/bath remodel project, the project foreman, carpenter, and various tradespeople (plumbers, electricians, floor installers, painters, cabinet maker and installers) to name a few, were knowledgeable, professional, creative, and great to work with. The ability...
Review by Scott R.
Salem, OR, on Nov 28, 2016
My wife and I have employed Kraft a number of times in the last 20 years, and we have always been completely satisfied with their work.
Review by C.S.S.
Portland, OR, on Nov 18, 2016
Robert Kraft brought in a team that designed, built and managed our project to full satisfaction.
Review by Noble D.
Keizer, OR, on Aug 03, 2016
We were very pleased with everything including the quality of work and how they worked with us.
Review by William G.
Keizer, OR, on Aug 02, 2016
Thorough analysis of the project; carefully prepared proposals and contract; competent supers assigned to projects and good communication.
Review by James L.
Salem, OR, on Jun 29, 2016
The Kraft team was extremely professional, from the planning stage of our bathroom remodels to the completion of the projects. Their workmanship was beyond excellent. We have one more remodel planned and will definitely use Kraft Custom Construction.
Review by Mike W.
Salem, OR, on Jun 14, 2016
Kraft's work was completed on time and on budget. His team has solid communication skills and protocols so there are no surprise expenses. The craftsmanship is excellent.
Review by Vici T.
Salem, OR, on Jun 10, 2016
We contracted with Kraft to remove the wall between our small kitchen and our small dining room in order to create one big room. We also sought to update the kitchen. In retrospect, we appreciate the organizational efforts that preceded the hands on aspect of the project, we appreciate the quality of...
Review by Larry G.
Salem, OR, on Mar 07, 2016
KCC can be relied upon completely and their work is top quality.
Review by Noble D.
Keizer, OR, on Mar 03, 2016
Our family room remodel was completed in the time frame promised and exceeded our expectations in both quality of work and coordination with all involved. Communications through out the project and when adjustments were needed staff went the extra mile to make sure work was done on time and in very high...
Review by R.K.P.
Lake Oswego, OR, on Feb 21, 2016
We were impressed with the quality of the work and the professionalism of the staff. We were living with the renovations and were exceptionally pleased that at the end of the day, things were put back together so we could function. Project was completed early and on budget.
Review by Tabitha K.
Salem, OR, on Feb 19, 2016
Kraft Custom Construction was an amazing company to work with. They were recommended to us by friends and it quickly became obvious why. The guys were friendly and personable and obviously take pride in doing beautiful, quality work. They went above and beyond to ensure that our project was everything...
Review by Leslie B.
Portland, OR, on Nov 09, 2015
I highly recommend Kraft Custom Construction. They did a superb job on my remodel and were professional and easy to work with. Their level of communication was outstanding and everything got completed on time.
Review by Dan M.
Portland, OR, on Nov 05, 2015
Kraft Custom Construction did an excellent job on our Portland remodel. The communication was excellent and his construction crew on time, polite, clean and easy to work with and they even completed the job ahead of schedule!
Review by James L.
Salem, OR, on Sep 11, 2015
Kraft Custom Construction completed our bathroom remodels in the most professional way possible. I have never seen a team that worked with such precision. We will definitely call on them again for future projects.
Review by J.D.J.
Portland, OR, on Sep 01, 2015
The crew from Kraft Custom Construction did exceptional work on our project. They were flexible and able to deal with the inevitable changes quickly and easily as the work progressed. Subcontractors were kept on schedule and under budget. Since we did some of the work ourselves, Robert Kraft provided...
Review by D V.
Salem, OR, on Mar 09, 2015
This is my third remodel with Kraft Custom Construction. I value their professionalism, the quality of their work, their accountability when I've had questions or concerns, and their management of their subs. Remodeling is a stressful and difficult process and the people at KCC are sensitive to these...
Recent activity
12/01/17
Kraft Custom Construction received feedback from a customer in Portland, OR.
5/30/17
Kraft Custom Construction received feedback from a customer in Salem, OR.
5/02/17
Kraft Custom Construction received feedback from a customer in Keizer, OR.
4/26/17
Kraft Custom Construction received feedback from a customer in Salem, OR.
12/01/16
Kraft Custom Construction received feedback from a customer in Portland, OR.
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