Everything went great with Legacy Restoration. The workers were very courteous.
They are too slow.
High quality work. Quickly responded to questions and concerns.
I picked a blue color that was from Mastic Siding, turned out to be JUNK! It rippled on all sides of our house. Legacy turned it in as an insurance claim on their part, the second time being put on my house the Mastic product did the same exact thing. Mastic put up a fight, wanting to put the same junk on my house for the third time but Legacy Restoration fought for us!!! Legacy went way above and beyond and got LP Smart Siding for our home. It's AMAZING!!
low stress, no issues, high quality work, excellent results
Completely incompetent management of the project.
Multiple problems needed to be corrected after roof was installed in early June, repairs were finally completed (I think) on Nov 15. Also had new gutters installed, had them out to adjust due to standing water in gutters twice, never noticed any of the installers using a level to make sure there was enough fall for the gutters to drain. The whole process seemed very un-organized. If I ever need another new roof I will go with a small local contractor.
The original plan changed according to how much the insurance paid. I was lead to believe my house would also have money left over for
I have recommended them already and will in the future. Very professional and helpful
The siding team did a nice job with the work. The roof.. not so much.
They had poor customer service.
Everyone I had contact with were very friendly, courteous going above and beyond to make sure I was satisfied with the process, the experience, the planning, outcome and results. They were truly easy to work with and professional.
They did the work on a timely basis and professionally. We had one little hiccup with the shingles not laying down flat, but they sent someone out and resolved it.
Transparent and easy to communicate with they responded quickly and effectively
Pedro was clear and made sure to answer any of my questions.
We weren’t home when project was done. Two weeks later upon coming into driveway OUR cord was left laying across driveway, entering house no electricity. Outlet on back of house was used which broke the circuit breaker to freezer in basement.
Debris had fallen into stove exhaust. We weren’t aware until a few weeks later our microwave wasn’t working.
Lots of nails left laying noticeably on deck, they came to go around house cleaning up but couple dozen left that we needed to pry out between boards.
All fixed great.
The installer's boss came and left after just a bit. One of the workers left after that, ran up time, and bought some beer. When he came back, he took one up on the roof with him and was drinking it on the job. When I told them, the company told me they were just drinking water. I know what a bottle of Corona looks like compared to water. We even have pictures that we sent the company, and they still didn't believe us. We didn't appreciate that.
The actual work and the guys that did the work did a great job! The ones that managed the project did follow through and communicate.
I was disappointed. They did not repair my house. They were very terrible.
It was a very positive experience with excellent communication.
They are very professional and reach back out to you. They are friendly and transparent. They did a great job overall, from start to finish.
Our experience with Legacy was more than we could hope for, from the first person we met to the finish of our project, everyone was very friendly and very knowledgeable about everything to do with the project.
They provided excellent customer care and communication. They gave me plenty of options to choose from.
Even though the roof replacement was a long and drawn out process interacting with the insurance company, Legacy provided communications when asked and followed up often until the job was approved and completed.
Be honest with their customers, provide them with billing, say what they are going to charge for and don't lie about what they do charge for.