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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
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In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Amit K.
, on Jul 10, 2021
Never use this company if you expect quality work and the work done all the time. They don't know the basics of restoration. The equipment kept turning itself off. The circuit was overloaded and the machinery kept going off. That caused further damage to my property. I would never use their service.
Review by T.W.A.
, on Nov 01, 2020
Quick response and accurate information. I was impressed.
Review by Duke M.
OGDEN, UT, on Sep 06, 2020
Liberty did my demo work. When taking out my bathroom cabinets they damaged them to the point of needing totally replaced. One guy worked really hard and the other guy walked around my house getting in my fridge and being really creepy. The same creepy guy had a friend that wasn’t even a coworker bring...
Review by R.B.M.
SOUTH JORDAN, UT, on Dec 04, 2019
I highly recommend them. They did everything on time. There were no surprises.
Review by J.B.-.
SALT LAKE CITY, UT, on Oct 14, 2019
After a tree branch fell through the ceiling of our home we contacted Liberty. The work done was good, but took far longer than necessary. There were several times that we had to contact them to remind them of work still needing to be done. Someone would come out and work for a day or two and then we'd...
Review by Christina M.
Layton, UT, on Jul 02, 2019
One of the consistently present workers was really awesome to work with.
Review by Sandra F.
Roy, UT, on Dec 15, 2018
The person who first came explained things good but the actual two people who came to take up the floor, etc w. were not very good. They didn't get all the staples and nails out, they didn't get all the glue off the floor. The poor guys who came and put my new floor spent 4 hours cleaning up the floors...
Review by Bruce H.
Brigham City, UT, on Dec 18, 2017
very responsive, professional, and they do great work.
Review by Donald A.
PROVO, UT, on Jul 17, 2017
They were very pleasant, very professional, and everything was done on time.
Review by Carlisle B.
Saratoga Springs, UT, on Jul 12, 2017
Highly unprofessional company and very disorganized!
Review by KENT M.
Salt Lake City, UT, on Jul 10, 2017
Very professional organization.
Review by Kathy S.
Perry, UT, on Jul 05, 2017
John was very knowledgeable and good to work with.
Review by HARDESTY J.
HYRUM, UT, on Jun 29, 2017
I was very impressed with John the first time. my awning had collapsed and I was worried about my dogs getting hurt. He made sure that my dogs were safe and wouldn't get hurt. I was impressed with that.
Review by HOLMES S.
Ogden, UT, on Jun 21, 2017
Great experience. They were the most professional group I have worked with in any kind of remodeling experience.
Review by Shad B.
Riverdale, UT, on Jan 24, 2017
The service tech Carson and John were very good to work with!
Review by Sally M.
Taylorsville, UT, on Oct 08, 2015
The guys from Liberty Restoration came in and went right to work, Explaining just exactly what needed to happen to fix my problem. A little to frank, telling me the cupboards would have to come out and the flooring too, It was very over whelming at the beginning, As I had never had a situation like this...
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