We are not overly impressed with the timeliness or quality of the install

Professional, polite, awesome job

From the consultation to the final outcome of my shower install the job was professionally handled with courtesy and respect. I would definitely recommend to my friends and family.

I definitely can recommend Mad City as a returning customer. They replaced all our windows and this time they did a bathtub to shower conversion. Friendly sales and staff. Quality work. Double warranty. What's not to like. There are many places that you can hire someone to do a renovations but Mad City is like a nice restaurant instead of a fast food meal. You can go cheaper but if you want a quality experience all the way through and a guaranteed product I would go with Mad City.

If there were six stars, I would give it. Our home is 50 years old and the bathroom had never been touched, except to install tile which exacerbated existing problems. The tub had also been painted, with globs of paint coming up each time someone took a bath. When we bought the house, the toilet had cracked through the floor and was jeri-rigged so we could live in the house. Something had to be done. We were ready!
I wasn't exactly sure how things would go with Mad City. But we negotiated what I believed was a fair price for a good fix. Oscar was our installer. When he arrived, he thought he might get it done in a day. But taking out the old stuff (tub, toilet, vanity) revealed serious problems. 3/4 of the subfloor had to be replaced. He also installed insulation where there had been none. The finished tub/shower is beautiful and more than meets our expectations.
OK. That's what a good company should do. But Oscar far exceeded what one might expect. He was extremely personal. Even our dog liked him! (Which is saying something!) He always had time for my questions and accomodated my requests. But because we have a full garage, he had to do the cutting work outside in sub-zero temperatures. He never complained. Always cheery. It's true. The work took 2 1/2 days. But it was done beautifully and Oscar was a delight to have in our home. We are confident that this project will never need to be redressed for the rest of the time that we live in our home.
Thank you, Oscar! And thank you Mad City!

The whole process from presentation of the quality of the windows to the final installation in a timely and professional manner was a pleasure. I highly recommend Mad City. They did a wonderful job

No I wouldn’t

We needed a window that would last. A window that would stand tough in Wisconsin winters and hold out the cold in January and hold it in, in July when temperatures start to rise. It took a lot of research and many strangers in my home telling us about how nice there windows are. Andrew from mad city showed us how nice the windows were with a presentation and literature and sold us on mad city. Great installment of our new windows made an instant change in our homes efficiency and reduced the amount of exterior noise that enters our home, it is a win win. Thank you.

The workers were very thorough explaining their plan of every detail of their work assignment and showed exactly what they were going to do
and after it was completed, asked if I had any questions or concerns. Also they deserve credit for working in frigid conditions the whole time involved in their job. Hang on to these guys because they are truly professional men who deserve extra credit!!

Top quality professional personnel. Top of the line industry standard materials. Knowledgable installers who were able to change the approach to the job when met with unforeseen problems. What a pleasure to do business with folks who still want to be proud of their work when the job is done!

Awesome job by Charles the installer. Beautiful shower. Beyond our expectations. Professional from start to finish!

I will recommend with the caveat that the price is high. You have to pay for quality, but I have to be open when I recommend someone for work.

I am amazed at how great these windows look and how well they block outage cold! The room is noticeably warmer! Installation was quick, professional, and they cleaned up as they went.

Outstanding quality and great job doing the installation! Peter did a fantastic job! Definitely a valued worker!

The overall job was done well, neatly and quickly. The team was able too help me make a change that was not caught by the sales people.
The eagles presentation was very informative but there were a couple of points that were overstated or not made clearly which caused some friction at the time of install, but the team was able to do the job to my overall satisfaction and corrected a color issue with the trim out.

We were very satisfied..

it is great bath and workship

This is the second time that this company has done work for us. Very satisfied with the installers. Rusty did our bath remodel and did excellent job.

No problems a pleasant experience

Sales guy told me so many LIES to get the sale

Great team, made a competitive offer and got the job done in one day. Cleaned up after the job and were pros the whole way through.

Mad City did an excellent job on our kitchen. We are very pleased with everything. The couple that worked on our kitchen was very professional. They answered all of our questions in a timely manner. We would definitely recommend Mad City to our friends.

Extremely efficient and finished shower looks magnificent.

Professional, punctual, courteous service.

Very pleased with installation!⭐️⭐️⭐️⭐️⭐️