The bottom line: They were receptive to our needs, the cost estimate was accurate, and they finished exactly on schedule.

Yes. Very good work and good attitudes. Travis especially. We were very comfortable with him and his management of the project

Yes, for sure! The particular team model they have, where each member has a well-delineated role (including the homeowners) made for an overall smooth process during our whole-house remodel. We always knew where to turn for answers to our questions, or for any problems that arose, and the response was always prompt. This was true during both the design planning and construction phases of the project. We received weekly updates, on site, throughout the project, so that we stayed informed and saw progress in the making; at each meeting we learned what was expected to happen in the coming two weeks as well. MRM was budget conscious, and helped guide us in the financial aspects of what we could afford. Regular cost projection reports were given to us. The unflappable project manager was great at seeing the big picture and keeping everyone moving forward according to plan. The interior designers knew their stuff, and planned spaces that both improved use and flow. They were good listeners, and were key to helping us choose materials and style details that would be in keeping with our vision. Very importantly, we could not have asked for a more skilled field crew. Both the construction phase supervisor and the lead carpenter had problem-solving abilities and carpentry skills that were excellent. When they uncovered some faulty aspects in the original 1970s construction, they offered solid solutions to rectify those. The supervisor was also great at coordinating all of the subcontractors coming into the home to do their parts of the project (electrical, painting, tile installation, etc) and their work was also top-notch.

They are considerate and great at problem solving.

We have used MRM multiple times. On our own home and on our rental property. MRM is the ONLY company I trust with my vision and their quality of work.

Model Remodel generally provided excellent workmanship with clear communications. They promptly addressed concerns and all interactions with them were courteous and respectful. They had some difficulty with subcontractors, particularly the tile and floor, which required significant repairs or re-installation. Managing the punch list of items needed to complete the project also was difficult, possibly due to lack of manpower and control over subcontractors. The project is still not complete four months after the substantial completion date.

Word of mouth is probably the most likely and most effective way to recommend a contractor like this. All I simply have to do is invite them over to see how well done our home was. It's an easy referral :-)

Very happy with the finished product

Design Process

Design Process - Certainly ended up being a highlight of the whole process. Cat did a fantastic job coming up with concepts that were both functional and fit aesthetically with the house. She also excellent at working with us through the interior options, helping push us where it made sense, but also find middle ground between different view points

Additional Comments

Additional Comments - Working with MRM was a great experience, we're looking forward to future projects with them!

Areas Of Satisfaction

Areas Of Satisfaction - Achieved what we set out to do. Very happy with the workmanship and identifying small needs that did not add to the cost of the project.

MRM was great to work with, their workmanship was excellent, they were conscientious about the budget and they stayed close to the schedule. What’s not to like?!

We had a very positive experience with Model Remodel for our addition. We had a vague idea of what we wanted, but our designer came up with some great options that made the most of our available space while keeping in mind our budget limitations. The team stayed in communication with us throughout the project and kept us on budget and on schedule. We really appreciated all the due diligence they did before starting the project (for example, identifying the exact location of a decommissioned oil tank) to avoid expensive surprises mid-project.

Additional Comments

Additional Comments - We didn’t expect to enjoy any aspect of this process, and only hoped to weather the various inconveniences. To our delight, we had fun! Bryan was a pleasure to work with. He had a great sense of humor, took challenges in stride, and kept the project humming along at a steady clip. We enjoyed seeing it all come together!

MRM is committed to doing quality work. The entire team from sales to design to daily/weekly project managers was available and responsive to questions or concerns. The provided regular status and worked creatively through issues.

For complete design + build, yes.

Yes, we would recommend MRM because we feel confident that the company is capable of delivering projects with high construction quality and with strong project management skills to keep time and budget under control. We would however caution that the initial cost estimates during the design phase may underestimate the true project cost.

Model Remodel was on budget and on time. They created a beautiful, functional new living space. There were very few hiccups during the remodel and when issues arose they were very responsive to our concerns and found solutions that worked for us.

From start to project completion we were immensely pleased. Design-Creative, visionary and sensitive to our lifestyle. Construction-Professional, personable, painstakingly detailed and elegantly executed.

Areas Of Satisfaction

Areas Of Satisfaction - Project managers were amazingly committed, professional and expert, Sub-contractor selection was superb. Every person who came into our home as part of the project was professional, personable and immensely gracious.

Having your kitchen completely demolished & remodeled while you are living in the home is rough! Thank goodness we had such a professional, respectful & kind company on our project! Model Remodel did everything they could to make it a positive experience for us!

I was initially nervous to have any kind of extensive remodeling work done on our home. Everyone at MRM excelled in explaining the process and what to expect, and the quality of the work is impeccable.

Why Model Remodel

Why Model Remodel - I get the impression that Model Remodel takes a long-term view of their projects and relationship with clients. I felt I could trust their recommendations, and really appreciated their work style, patience, and understanding of budget constraints etc. Everyone at MRM really went the extra mile to make for a good working relationship.

Additional Comments

Additional Comments - I'd definitely recommend model remodel to friends and family.

Yes, with a couple of caveats.

Model Remodel was a great remodel contractor to work with for our kitchen remodel. We've previously worked with MRM for a bedroom remodel and window replacement project. They were able to maintain schedule of the project throughout, even with the severe supply chain issue. They were able to support adhoc changes due to late window and appliance deliveries, work with us throughout several scope changes, and were quick to respond to issues found during construction. I would highly recommend MRM for a remodeling project.

I'm not sure I would do any big home remodel projects without Model Remodel. They're the best.

Most of our friends probably couldn't afford Model Remodel.

Why Model Remodel

Why Model Remodel - Had good reviews, had availability within the next year, and I liked the support the design piece as I was unsure what to choose.