I think we spend a lot of money on upgrades that we thought should be included in the purchase price. There are certain things that you can't just imagine they dont come with the high price we invest on the house.
Normandy Homes is far and away the best homebuilder I have ever encountered! Their attention to quality and detail really shows in every home they build. The level of customer service and knowledge I received from both Stephanie, the sales manager, and Don, the construction manager, far surpassed my expectations. I have not stopped raving about my beautiful new Normandy Home to all my friends and family. My family and I are so thankful and excited to be in our new home!
Recognized Excellence - My sales manager Stephanie Morgan and my construction manager Don Kelgard were outstanding! They both provided exceptional customer service.
My experience, from start to finish, was outstanding! Everything in the process, from contract initiation, to design selections, to building, to closing, was FLAWLESS, and really quite impressive. This builder has impeccable QUALITY and craftsmanship standards, and has a team where each member in every role is highly customer focused and super responsive. An overall excellent experience.
Mike, Jason, and Dan did a fantastic job. Every concern and request I made was addressed immediately. This home buying process was a piece of cake. Valerie at the design center was excellent to work with as well. She was very in tune to our needs and made sure that we got what we were looking for. If I build again Normandy Homes is who I will seek.
Likely To Recommend - Mike, Jason, and Dan did a fantastic job. Every concern and request I made was addressed immediately. This home buying process was a piece of cake. Valerie at the design center was excellent to work with as well. She was very in tune to our needs and made sure that we got what we were looking for. If I build again Normandy Homes is who I will seek.
They took my money and I was dealing with their mortgage company. I got delayed because of their mortgage company. They charged me $3600 extra. I paid money and got approved. I'm not happy with Normandy. I wish they would give me half of my money back. I told my cousin not to buy from them.
The staff was knowledgeable and they listened to my concerns during and after the process.
I gave a 4 but one thing I am not happy about was the very basic package included with the house. I have only two outside lights and had to pay an electrician to come and install up lights and an additional coach light. For the price we paid, I would think outside lighting would not have cost much at all to include.
I am more than thrilled with my Normandy home. The only improvement that could be made is in the landscaping package. My backyard is not level which makes mowing difficult.
Mike Tarvin (Community Sales Manager) and Lance Thompson (Construction Manager) were both a pleasure to work with and went out of their way to make our home exactly how we wanted it.
The absolutely went above and beyond to make my home purchase experience the best it could be.
They did a fantastic job. They really cared about the product, the client, and the quality exceeded my expectations.
I was impressed with the house overall. I enjoyed working with Anthony and Toni. They have been just great.
The build quality is good. The salesperson, Henry Morales, was really good and explained all the things up front and helped us through the building process. We initially had a construction manager that was not good but they replaced him with a new one. Ryan was awesome.
Through the whole building process, Normandy Homes managed to exceed my expectations with high level of professionalism and dedication demonstrated by their staff from sales to construction managers.
I am extremely impressed with the way the construction went and the entire team met my needs. I really like how Normandy Homes took care of everything.
Normandy Homes was an exceptional experience. The quality, thought and follow through couldn't be beaten. There is no other builder that could match the quality and features and the price we received. We would not build a home again, unless Normandy was building it.
Anthony and Wade have been outstanding!
Experience Improvement - I wouldn't change anything about my experience because it was a very smooth process.
Love the openness of the floor plans. Great storage. Very responsive Warrentbty team.
Normandy Homes exceeded my expectations.
Had surprises throughout the building process but in the end the builder and his manager made sure I was happy.
I have had a great experience.
The Normandy Homes construction and executive management teams worked hard to make sure our home was built on time with exceptional quality and attention to detail. We appreciated their responsiveness to any questions we had, and love our new home!
It was an excellent experience and I recommend them!
They have a great sales and construction manager.
This is my second home to use TriStar to remodel. The entire team is a joy to work with, from the project manager, the electrician, the plumber, the painters. They ALL went over and above to get their job done. Communication was incredible. I cannot say enough about the team at TriStar, and I am anx... more
The workers who actually do the work are competent, professional, and courteous. The company suffers from lack of coordination and unresponsiveness to phone calls. It took much too long to get the work done. They had to be contacted by us many times rather than them contacting us.
Responded imediately and was at my house in less than 24 hoursn
Did good work but been waiting almost 2 months to get the runs repaired.they was very quick to start ans finish job but when it comes to follow up I’m still waiting almost two months for run repair.
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