It was a smooth process from beginning to end. Jan came out, provided an estimate. Scheduling was easy. The workers came on time each day and they cleaned up at days end. The production manager checked in, made sure everything was going OK and inquired if there was any. Couldn’t have asked for a better experience.

Given a window 10 & 12 pm. Does not get here on time. He tells me he will be back Thursday at 7AM no show.Had to call the office and was told they had to change it to Friday 7&9. So I wasted Thursday waiting for someone who was not coming. No one called to let me know that the day and time were changed. Communication is the key.

I also referred my neighbor to your company have roofing replaced and never received the $100.00 gift card.
I also referred a neighbor to your AC company and never received $100.00 gift card. Where are the gift cards?
Called the office and was told that someone would call me back and haven’t heard back yet. Where are the gift cards?

I was very pleased with the overall job that Overson Roofing did. The salesman Bron, and the worksite foreman, Beau, were professional and very easy to deal with. The job was done in the time frame given, and within the estimate's allotted pricing.

Quick,efficient,neat. Work done as pomised!

Overson did a great job getting to our property and completing our repairs in a timely manner.

Saleman's claim this 1-day job is simply not true - it actually took 3 1/2 days. However, the roof was completed perfectly as expected. Jerry and Phillip did a fine job. Jerry provided me updates all along except at the end of 2nd day with no update. The communication with the office was not as clear as expected. We had to call many times to get the begin date confirmed.

Of course!

Overson Roofing company is fantastic. The roof looks great. Very well done job. The workers were thorough, nice, friendly, and did a fantastic job of cleaning up after the job was completed. I couldn’t even tell they had been here. Except for the precise, well done look of my roof. I would recommend them to any and all people who are looking to have their roof replaced or repaired.
Great job Overson Roofing!!

Ice job, stayed with the project to speedy completion, professional and skilled worker

Great service

Very professional and and on time.

We are very pleased with our service! The communication from the first phone call throughout the service was excellent. The foreman, Mr. Sosa, was outstanding and did everything possible to make sure that we were satisfied. The workers were polite, respectful and hard-working.

The entire experience was favorable. The team worked hard, efficiently and competently. We are extremely pleased with out new roof!

Areas Of Satisfaction

Areas Of Satisfaction - Communication and work quality helped justify higher price.

Recognized Excellence

Recognized Excellence - Larry's installation crew and sales rep Joey

Quality Of Workmanship

Quality Of Workmanship - I think so!

Work Done Right

Work Done Right - I think so!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall experience.

Areas Of Satisfaction

Areas Of Satisfaction - I think the installation was great and done on time. They left the property spotless.

The whole experience in working with Overson was great. From customer service over the phone, to scheduling, to executing the job's completion, we were left very satisfied. I would be happy to recommend Overson to anyone who needed their services and I would only consider using them in the future.

They are one of the best roofing companies I've dealt with in my career as a general contractor.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the ease and quality of the work.

Current Referrals

Current Referrals - All my future customers would be interested.

Recognized Excellence

Recognized Excellence - Tracy Wallace provided exceptional service.

Overson Roofing is a great company to work with.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Overson Roofing's communication.

Recognized Excellence

Recognized Excellence - I would like to recognize Tracy Wallis for his exceptional service.

They were honest, do top-quality work, and get the job done right the first time. They were nothing but the best and I'm extremely happy with them. We compared them to several other companies and they are by far the best!

Sales Knowledge

Sales Knowledge - They were so wonderful and did such a great job.

Installation Crew

Installation Crew - They were fantastic!

Clean & Safe

Clean & Safe - It was wonderful!

Work Done Right

Work Done Right - It was, absolutely!

Schedule

Schedule - It even rained, and everything went perfectly.

Areas Of Satisfaction

Areas Of Satisfaction - Joey (the salesperson), Brett, and the head supervisor (Herberto) all did a wonderful job. They came every single day.

Brett was absolutely outstanding in following through with recommendations and suggestions. I appreciated his input and help with the whole process.

Areas Of Satisfaction

Areas Of Satisfaction - This company is family owned. They worked together to give me an affordable price, great product, great warranty and great service!

Recognized Excellence

Recognized Excellence - Brett Overson gave exceptional service!

Areas For Improvement

Areas For Improvement - Nowhere. This is a very reliable company with great people running the show.

Areas Of Satisfaction

Areas Of Satisfaction - We were on a tight schedule with multiple jobs occurring during that week. They were able to schedule the roofing repairs quickly and avoided a scheduling nightmare

Recognized Excellence

Recognized Excellence - Jan came out the day we called to provide an estimate. He was a very nice guy, professional and on point. Gave us a detailed estimate and had us scheduled for repairs within the week. Glad to see the Overson family business values good old fashioned customer service the way it should be everywhere.

Additional Comments

Additional Comments - If you want to avoid headaches, hassles and regrets of contracting a quality roofer, don't second guess yourself. Just call them for the estimate. You will be glad you did. Courteous professional experienced and all at a fair price

They did a great job at a great price. Another company wanted more that 10x for same job.Were professional from start to finish.

Recognized Excellence

Recognized Excellence - Emily

Areas Of Satisfaction

Areas Of Satisfaction - It was fast

Recognized Excellence

Recognized Excellence - I liked the man who came to my house.