Most helpful reviews
What is this?What is this?
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.- Most helpful
- Most recent
Order by:
- All feedback
- 5 Star
- 4 Star
- 3 Star
- 2 Star
- 1 Star
Show:
Review by Mike Y.
Rocklin, CA, on Jun 05, 2018
They are very professional and they did a great job.
Response from Pacific Builders
Jun 07, 2018
Thank you for your feedback. We value you as a customer.
Review by Karl G.
Rancho Cordova, CA, on Apr 11, 2018
Pacific Builders offered a wide selection of options to customize our patio cover. The color match to our house was excellent.
Response from Pacific Builders
Apr 12, 2018
Thank you! We appreciate your business.
Review by Ruth W.
Elk Grove, CA, on Mar 31, 2018
They did an excellent job. I had them come to my old house and put on a patio cover. I liked it so much that when I moved I had them do 2 other patio covers here.
Response from Pacific Builders
Apr 02, 2018
Thank you so much! We love hearing how pleased you are.
Review by Debra C.
Sacramento, CA, on Mar 31, 2018
This is the second home we've had a patio cover installed by Pacific Builders. They do excellent work and they stand behind their work. Several years after they put up the cover at our other house, we noticed a leak dripping off the ceiling fan light after a bad windy storm. The wind had moved something....
Response from Pacific Builders
Apr 02, 2018
Thank you for taking the time to complete this survey. We appreciate it. Glad to hear you are pleased with our work.
Review by Janet S.
Elk Grove, CA, on Mar 15, 2018
This was a first for me. Every question was answered, and none were ignored.
Response from Pacific Builders
Mar 19, 2018
Thank you. We appreciate your time and your business.
Review by Michael S.
Sacramento, CA, on Feb 22, 2018
PB uses excellent craftsmen and quality materials. They are easy to work with and are quick to address any concerns that customers have before and during the work.
Response from Pacific Builders
Mar 12, 2018
We are so pleased to hear how happy you are with your finished product. Thank you for your business and for taking the time to complete this survey. We appreciate you.
Review by John B.
Ione, CA, on Oct 10, 2017
The only problem that we had, was at first we were told they would call us but we had to call them. I had to call three times to get them. Once I called the project manager himself everything went fine after that. It was just an issue with the front office. Everything else was wonderful. We love it and it's just marvelous.
Review by Bill P.
Sacramento, CA, on Sep 26, 2017
This is the second time that we have used them. The first time we were very happy with the service and we are again. I am more than happy to recommend them to anyone that I know. We may use them again in the future to do additional work.
Response from Pacific Builders
Sep 28, 2017
Thank you so much for taking the time to complete this survey. We appreciate you and your business.
Review by Margaret F.
Sacramento, CA, on Aug 14, 2017
They are incredible people. The staff and workmen, they were all awesome. They went above and beyond.
Response from Pacific Builders
Aug 15, 2017
Thank you for your patience with the project. We appreciate your business. Thank you for taking the time to complete this survey.
Review by Joe H.
Fair Oaks, CA, on Aug 12, 2017
I am very happy with all of the work that way did here. The only thing was that there was a delay. I thought it would have been started a week before it was done. I am very happy it all turned out beautifully.
Response from Pacific Builders
Aug 14, 2017
I am so sorry about the delay. Thank you for your patience and for your business. We appreciate you.
Review by Alfonso L.
Antelope, CA, on Aug 03, 2017
We are very happy with the patio we had installed. It was finished early so that we could use it for a birthday party, they didn't have to do that but Rob worked it out. The whole team was professional and kept us in the loop step by step. Any issue I had was quickly addressed to our satisfaction. Would...
Response from Pacific Builders
Aug 03, 2017
Thanks so much for your kind words! It was a pleasure doing business with you.
Review by P.B.B.
Sacramento, CA, on Jul 27, 2017
This is a quality and class company. No lowball or pressure sales. Dave was extremely knowledgeable and helpful.
Response from Pacific Builders
Jul 31, 2017
Thank you for your business. It was a pleasure doing work for you.We are glad to hear you are pleased with the addition.
Review by Kathy Z.
Antelope, CA, on Jul 19, 2017
They did a wonderful job! They worked very well with me and with any time schedules that I had. They were very patient with my time schedule and they did a great job.
Response from Pacific Builders
Jul 20, 2017
Thank you for your kind words. It was a pleasure doing work for you. We are so pleased that you are happy with the finished product!
Review by Manuel L.
Elk Grove, CA, on May 25, 2017
I really like the product. It is beautiful and looks like it has a great quality.
Response from Pacific Builders
May 25, 2017
Thank you for your business. We are so pleased to hear you are happy with the work done.
Review by Jamie G.
Acampo, CA, on May 20, 2017
We are very satisfied with the work, very nice and clean.
Response from Pacific Builders
May 22, 2017
Glad to hear you are happy with the finished product. We appreciate your business.Thank you!
Review by Glenda S.
Rescue, CA, on Apr 12, 2017
I like these guys.
Response from Pacific Builders
Apr 13, 2017
Thank you for taking time to complete this survey. We value your opinion.
Review by Jim P.
Sacramento, CA, on Apr 05, 2017
The entire team was very professional, and I am glad that I choose Pacific Builders to install my patio cover. What greY look it has added to my home. Great job to the team at Pacific Builders. Thank you.
Response from Pacific Builders
Apr 06, 2017
We are so glad to hear how happy you are! Thank you for your business and for taking the time to complete this survey. We appreciate it!
Review by Mike C.
Loomis, CA, on Mar 22, 2017
They far exceeded our expectations. I would recommend them to anyone looking to put up a patio cover.
Response from Pacific Builders
Mar 23, 2017
Thanks for responding to our survey. We value your business and are pleased to hear how happy you are.
Review by Brad S.
Rancho Cordova, CA, on Mar 22, 2017
From the time we had the estimate till the project was completed the company and the staff were Professional and timely
Response from Pacific Builders
Mar 23, 2017
Thank you! It was a pleasure to work for you.
Review by Gail K.
Sacramento, CA, on Mar 15, 2017
They were very professional, on time, communicated well and they were very patient with me. They did an excellent job.
Response from Pacific Builders
Mar 23, 2017
Glad to hear you are pleased with the services provided. Thanks for your business.
Recent activity
6/25/18
Pacific Builders received feedback from a customer in Sacramento, CA.
6/05/18
Pacific Builders received feedback from a customer in Rocklin, CA.
5/21/18
Pacific Builders received feedback from a customer in Fairfield, CA.
4/11/18
Pacific Builders received feedback from a customer in Rancho Cordova, CA.
4/02/18
Pacific Builders received feedback from a customer in Davis, CA.
Flag this review
Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.