I would not recommend precision to someone else. While my project turned out fine and looks nice. There was so many issues and headaches that came along during the process. Also double check all invoices, bogus charges will be on there unless you ask them to explain then they will remove.
Did not communicate that countertops would be in pieces prior to contract signing and expiration of cancellation of order period.
My whole experience was so very positive. I have never had quartz countertops installed and wasn’t sure of the process. Every part of this process was so easy and professionally handled. It was a relief to not have anxiety or any issues. Precision Countertops is top-notch!
A job well done. No problems.
Absolutely! This is the third installation at our home. Precision staff are prompt, professional and communicate every step. The finished work is beautiful!
The template specialist did a great job. No errors. I was encouraged to go and pick out my exact piece of stome, which I'm very glad I did. The installation team was professional, on time, and friendly. I was very pleased from first to last.
The team was very accurate and professional. I would definitely recommend
From initial contact through completed project everyone was courteous, helpful, knowledgeable, professional and had excellent customer service and follow-up skills. And our countertop is Gorgeous!
Very professional interactions and high quality work.
Very professional, very well done
Couldn't just take an order and deliver it. Have to surround it with meaningless instructions to watch videos, fill out forms, confirm and reconfirm details, minute-by-minute accounts of their van driving to your home. So fascinated with their CRM software they will call to tell you what button they want you to push to make their software work for their benefit. They were paid in advance, in full, for my order, yet took what should be a straightforward process and turned it into a convoluted mess.
They did good job. It was not less than I expected or more than I expected.
They were punctual and easy to schedule. Not loving the final outcome. Still trying to resolve this issue.
The product looks great. Personal were very friendly.
yes, but the scheduling system could use some improvement
The questions that needed to be answered prior to setting up the templating were completely ridiculous and had no bearing on the project itself. Quality was very good and we are happy with the final results, but we will not be using Precision Countertops again and will not be recommending them to anyone else
I am 50/50 on this because Home Depot was excellent, Trevor the template was excellent, and installation was excellent, but unfortunately, the only person I could communicate with was Sherry and she made the whole process miserable. I wouldn’t wish that on anybody and I don’t know that I would go through Home Depot again in the state of Montana simply because of the contact person. I recently did another kitchen in another state and the process was so smooth. But they called on the phone to go over everything and schedule all at one time. it didn’t take weeks and weeks to simply know the plan. I’m just glad it’s over.
I had my house entirely remodeled, and the countertops were the last piece to go in. They overbuilt the counter by 12 inches on one side they said that if I wanted them to fix it, they would have to rip them back off them back to their manufacturer and then about a month later, I would receive the new one. This is totally unacceptable, then they decided I could get the price per square foot for the extra 12 inches which does absolutely nothing to fix the actual problem
Very satisfied with team in they all made the process very easy to understand and they’re execution was right on .
The template measuring personnel and the installation personal werre very professional and courteous. They earned my respect.
Absolutely beautiful! Finished job is great!
We were shocked to have to pay an extra $750, after we made the purchase. This was not the fault of Precision, this was the fault of the person we worked with at Home Depot. She didn't charge us for everything necessary... The counters were installed correctly and are beautiful. I would definitely recommend Precision Countertops!
Precision countertops went what felt like above and beyond to communicate, perform and exceeded expectations.
Everything was great. Very professional, great customer service. Great installers and template person.
I'm not sure at this point. See further comments. It is very hard to rate PC when I have an outstanding repair that needs to be made.