Very positive so far. Excited to see how the construction process comes to completion!
We are very pleased with Koelbel’s continued support after closing. This demonstrates a commitment to quality and excellence.
See notes above. I will add that it is truly the face of the people we worked with that made it easy for me to give you 5 stars. Truly, Beth and Steven deserve massive kudos for their efforts. Home buying/building is very stressful. We spent a lot of money on this house so we were admittedly very demanding. They took everything in stride. They communicated well. They did not try to hide their own mistakes. They were professional when I was wrong about something (not condescending). They are good at what they do and should be recognized for that.
Great company to work with and great people involved in the entire process
Koebel and all of the subcontracters and suppliers were super efficient and good to work with. I will say the mark up on lighting and plumbing fixtures seems pretty high and the selections not the greatest. Also your standard fixtures could be nicer and more sensitive to the overall design of the house. I upgraded about 42K and have done further upgrades post closing because the lighting in particular here is not very design forward for a "luxury" townhouse. I do think the cabinet upgrades and tile and flooring were appropriately priced, minor thing, soft close cabinetry should be standard in a house priced at 1.25 million. All minor things that don't negatively impact overall but nonetheless sharing my take on the build experience.
Transaction has honestly been problematic from the start. The agent we initially worked with completely blundered the contract, offer and initial purchase process followed by now multiple issues with leaks and water damage prior to and following closing with significant loss of use and inconvenience as well as loss of potential rental income. The current personnel have been excellent, prompt and responsive to the issues, though for such a reputable company the amount of adverse and significant issues is simply too much and overall a major disappointment in this purchase.
I will not be recommending Koelbel until outstanding items are addressed
Construction management was great. Sales team interactions were not the best. Cleanliness of completed home could be better.
We very much would recommend a friend buying in Rendezvous, we do like the neighborhood a lot, but not sure we'd recommend them buy a new build at this time. Too many issues with quality from the subs, long delays and poor communication throughout the process.
Professional & Organized - The communication process definitely needs improvement. Certain things said to us along the way were not accurate, nor professional.
Thus far the experience with Koelbel has been a positive one. Some of the upgrades seem really expensive but I'm sure there is more involved with them than I realize. The standard choices have been very acceptable and upgrades are not really necessary in most cases. Our salesperson has been very helpful and attentive. We have felt very informed as the process moves along.
Your product is super. Big Valley did an excellent job constructing.
The primary issue has been a complete lack of concern and accountability for some relatively annoying warranty issues. I literally feel like I'm in a spot now where I either need to hire an attorney to get some kind of movement or pay for the repairs out of pocket myself. I've purchased multiple new homes over the years and never have had this bad of an experience trying to get a builder to address what should be relatively minor issues.
Every step of our process working with Koelbel Mountain Communities was a success! We had so many options to customize the finishes in our home and Beth, Trevor, and their team hit it out of the park delivering on every aspect of the building plans.
We like the home and the amenities but very disappointed the shuttle service was canceled. That was one of the amenities that drew us rendezvous vs other builders. Warranty company was terrible to work with.
Enough to see above. Would add that sales team and construction team (Trevor) were very good.
Beth Allen was great to work with.
We had a great sales process with Anne, Beth and construction process with Larry. Since Anne’s departure the lack of leadership and ownership has been terribly disappointing. The punch list and warranty issues have been numerous. When following the Koelbel prescribed process Rich, Todd and including Dana Keller has left a lot to be desired. Had we completed a survey on the sales and construction process it would have been 5 star. The overall process post close has been 1 star at best.
Excellent quality. Staff from sales thru post-sale follow up we’re very efficient and professional.
We really enjoy the Rendezvous community in Fraser/Winter Park as a whole. The location to town, trails etc is great!
The sales associate was very professional and informative and sought to understand our desires.
so far so good!
Based on my experience this past year, I trust Koelbel as a builder, and a trustworthy company; I am impressed with their commitment to making Winter Park and Fraser a more livable community. Their community support is admirable.
It was a great all-around experience.
Our experience has been great. I am a Realtor in the Front Range and deal with many new built communities and builders so my opinion does have more experience behind it. The staff was very responsive to our needs and questions and worked hard to try and resolve them. There were the typical construction delays and some frustrations but I know that these things are mainly out of the builders control especially this year during Covid. Overall the process was great and we LOVE our new place in Winter Park!
Felt the initial building process was pretty well done but the final mile has been non existent.