Alex Brussard has been very helpful since his arrival.
Smith Douglas did a great job from start to finish of guiding us through the homebuilding process. Everything was built on schedule and the punchlist was done in a timely fashion.
The cost of the homes is over price
I think they do a fantastic job as far as building a home. This is our favorite home we have had so far. This is the fifth home we have owned and it is the best one so far.
I would definitely recommend buying a home from smith and douglas. I love my new home and the process of buying and building my new home.
As a real estate professional I have worked with several builders and Smith Douglas was definitely one of the easiest transactions I have been a part of.
I know purchasing a home can be a bit scary but they made the process so easy. Communication was exceptional.
Overall, we have been extremely pleased with the people we interacted with. They were always professional, supportive and extremely responsive theough the building process.
Where I think S & D fell short were in areas such as fencing and unreasonable restrictions that were passed on to the HOA. Had we known the full range of restrictions, we might have reconsidered but we were not given the full set of HOA requirements until our contract was completed.
So easy and fast we loved working with Smith Douglas
The process was smooth and they kept communication open with me after I closed when issues came up. They aim to please.
Great experience. Staff was readily available to answer my questions
Hands down beyond impressed & would love for Smith Douglas Homes to build our forever home in a few years. Strongly recommend Smith Douglas Homes for any building needs in Middle TN
I would absolutely recommend to anyone wanting a home that doesn't share walls. The entire staff that I have worked with definitely exceeded expectations I lived in my previous home 40 years and this was all very new to me. Breanne and Joe were awesome.
From beginning to end
Overall process was smooth and simple, QC control is the only problem that i would say i had.
Crosser is amazing! He is the main reason why I have been satisfied with my purchase from this company!
They are very strategic in their planning. They respond to all inquiries in a timely manner, are very professional, and deliver quality products.
Our experience purchasing a home from Smith Douglas Homes was great. The sales agent and construction manager were very professional and courteous and they addressed our issues on a timely basis. The sales agent did a great job of keeping us informed regarding the progress of construction.
Craig & Mack wonderful team I appreciate their transparency
Very friendly and knowledgeable staff. The process was simple and easy from start to finish. We were always kept in the loop as to what was going on with the building process. Would recommend to anyone looking for a new home!
Everyone has been easy to work with and enjoy the experience
I would recommend S/D to anyone looking to build a home. We had no problems with them, Paul was very attentive and knowledgeable about the products, he got back to us in a timely manner with questions and if he didn't know he's contact someone who did. We live in a great quality home and we have loved everything about the process from the very beginning.
We are so thankful for our beautiful home. The design and construction are lovely. The warranty on the appliances flooring and roof are generous which gives us peace of mind about future maintenance.
Smith Douglas changed the grading of our lot from flat to elevated with a huge slope to the back and side yards. We specifically told them we needed a flat lot as my husband is in a wheelchair. Now he cannot go into the back or side yards. The slope is so steep it is likely his power chair would tip forward and critically injure him. Smith Douglas refused to change the grading of the lot to accommodate him. Not ADA compliant.
Very responsive to all questions and concerns. This company offers a beautiful home at affordable price points.