this company don't do what they tell you at very beginning. about home warranty i hqve this issue w my driveway it is 3 months and i haven't received any updates or when are they'll fixed. just keep saying because of the weather, heat. now hard water and then the mulching the thing is no ona is giving me any dates when are they going to fix my nasty look driveway, i don't recommend this company at all
home buyers we are the ones who's making this company growing not the people who's trying to avoid to fix home warranty
Starlight Homes did a wonderful job and was extremely helpful throughout the entire process.
The house is beautiful and when we had issues with our home, Hayden was awesome with assisting us. What repair repairs?
I am very happy with my Starlight Homes house. The service is excellent, from the sales person, to the lender and the constuction manager. Everybody was very knowledgeable and reponded to my inquiries promptly. The process went fast and I was able to move into my home fairly quick. The design of the space is very modern, the house is spacious, quality of materials is excellent and the price is fair.
The home passes minimum requirements. Several items not included such as garage opener, gutters, etc. to help drive the cost down which is why it can be a good option for first time homebuyers as long as they are aware. Helpful financing options that would work for almost anyone.
The houses are built with very poor quality materials.
Starlight Homes are decent developers and the quality of their work is good. The only area where I had some difficulty was during the financing process. The loan discussion was challenging because they were doing in-house financing through a partner, and there was some confusion. The person we worked with kept asking us the same questions, which made things difficult and showed a lack of focus. This issue seemed to be related to that individual and not the builder itself. Later on, a new person was assigned to us, and the problem was resolved. I think Starlight Homes is a good builder to work with.
Starlight Homes are decent developers and the quality of their work is good. The only area where I had some difficulty was during the financing process. The loan discussion was challenging because they were doing in-house financing through a partner, and there was some confusion. The person we worked with kept asking us the same questions, which made things difficult and showed a lack of focus. This issue seemed to be related to that individual and not the builder itself. Later on, a new person was assigned to us, and the problem was resolved. I think Starlight Homes is a good builder to work with.
The sales team was great, but the construction manager was per condescending, didn’t complete everything she agreed to do; as one example: out a private sign post in the ground but never put the sign so we just have a wire post in the ground and no sign. She also was very pushy in getting us to sign off on the Walkthrough and then when we did, left saying we have a year of warranties to get the work done.
It was a good buying experience all in all. Much better than the last time I bought a new home
The process from start to finish was a struggle At one point I had to ask if they really wanted to sell a house. Nothing was completed post inspection and we had to have the regional manager assist for a full 30 days after closing to completing items that contractually were to be done prior to close. I received nothing about paint colors or brands used in the house. Very disappointing process.
Home has great quality built nicely and builder was awesome
When I took possession of my home, Starlight was not ready. There was construction equipment blocking my drive way, it took hours for the staff at the office to find my keys, several items from the tape walk weren't addressed, and the sod was not properly watered after install. I'm hopeful that everything in the house is okay, but from that interaction and what I hear from others in the neighborhood, I would be hesitant to whole-heartedly reccommend.
The follow up on fixing things during the inspection and after move in a sub par. My kitchen drawers still fall out and someone did come out after the 2nd no show but they problem remains
Lots of things in the home need repair
Just liked the whole process from start to finish. They really have their stuff together.
Since we bought our home in June, we have had nothing but problems since then. We have had everything ranging from the secondary condensate line leaking when we went to see our house for our final walk-through to our AC unit completely breaking. Whenever we reached out for help, the builder did not take responsibility for messing anything up and he was almost unreachable. I was never able to directly reach him and most of the stuff that was done to our house was done either hastily or in poor quality. Even the seals around the door frames were not done properly. When I asked to talk to somebody or have anything that was a problem of mine escalated, nothing happened. I would never ever ever recommend this builder to anyone. Not even my worst enemy. I am livid. I feel like my family has been walked all over and I feel like this home is not even worth $350,000 let alone $430,000.
Warranty request take to long fix things
They were easy to work with on the home buying side and getting us into our home. They were usually pretty quick with communication.
It was an easy process for a veteran.
If I were to refer someone to purchase I would recommend they look a lot closer at the cleanliness and workmanship of the fit and finish.
Hay no arrepentida
Trent Mahaffey is very professional. I have only been in my home for about four months, and since I moved in, he has made me feel very welcome and safe in the community. If I have any small issues, he comes promptly and returns my emails quickly, which means a lot to me, especially as an almost single mother. I appreciate his professionalism and support. I also appreciate Kenya Mitchell, who works in the office. She was the first person I spoke with when signing up for my home. She is extremely professional, and while all the other workers are as well, she is the one who inspired me to buy my first home with Starlight Homes. I appreciate them both very much.
I didn't have a good experience at my closing. Things weren't done that they said were going to be done. Starlight Homes are not very attentive to my needs when I contact them—they are too slow to respond. I just didn't have a good experience. So, I would hate to tell someone to go there and deal with them, only for them to have the same experience I did. I wouldn't want to put that pressure on myself.
I highly advise you to never buy a home from Starlight Homes.