Our Story
Our company was founded in 2003 by a home builder who recognized the need for more trust between homeowners and the residential construction industry as a whole.
Knowing that unbiased customer feedback is a reliable tool to measure one’s performance, we began surveying the customers of home building, remodeling, and home services professionals.
Since then, we’ve created a platform over 2,500 companies depend on each day to evaluate and monitor the health of their business and leverage their customer feedback to demonstrate their commitment to excellence.
GuildQuality + EverCommerce
In 2017, EverCommerce, the leading service commerce platform, acquired GuildQuality - adding us to their growing portfolio of vertically-tailored software solutions. Together, we strive to help businesses in the Home & Field Services space efficiently accelerate growth and improve the quality of their work.
Our expertise in third-party customer satisfaction surveying allows us to help power the Best Pick Reports and Five Star Rated home services guidebooks by collecting homeowner testimonials and objective third-party ratings for companies in dozens of categories.
Explore other solutions for your business at evercommerce.com.
Five Star Rated
Five Star Rated by Home Services Review is an independent research firm identifying the top-rated, premier local home services companies through a comprehensive evaluation that homeowners can trust.
Their digital platform provides a simple and comprehensive solution for finding home services contractors in specific areas, and their Five Star Rated guidebook is delivered to homeowners’ mailboxes at no charge.
Best Pick Reports
Best Pick Reports is an annual guide featuring independently researched and recommended local home service providers.
Inclusion in Best Pick Reports is a selective and significant accolade. Only companies that meet strict research benchmarks are eligible for Best Pick® status. Companies cannot buy this distinction; instead they must maintain an excellent customer satisfaction rating through annually conducted, independent research. In addition, every company must hold proper insurance and licenses and must requalify each year.
EverCommerce
EverCommerce is the leading service commerce platform, providing the top marketing, business management, and customer retention solutions to more than 200,000 service businesses across the globe.
Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions streamline the business-to-customer lifecycle of interactions that enable organizations to attract customers at scale, provide services efficiently, act on business insights, and increase customer loyalty and value.
Careers
At GuildQuality, we’re looking for people who are committed, resourceful, smart, and friendly to join our team.
Our Culture
We strive to create a work environment that encourages collaboration, growth, and flexibility. Here, your input is always valued, your team will always support you, and you'll always have opportunities to learn and grow.
Our friendly, close-knit team has both remote and in‑office members, but we aim to create a feeling of connectedness and trust between everyone, regardless of role or location.
We are passionate about providing remarkable experiences to our customers and our coworkers. We cherish our company values, and we live them every day. Come work for us, and you'll see how we are all better together.
The Perks
Our Neighborhood
Although we’re currently 100% remote, our dog-friendly office is located in the heart of Armour yards, near Midtown, Atlanta. We’re next door to Sweetwater Brewery and East Pole Company, and just down the road from Fox Bros BBQ.