Areas Of Satisfaction - People we have dealt with have been nice
Sales Experience - Linda is the absolute best! She is amazing at what she does!!
Areas Of Satisfaction - Linda Williams made the entire experience smooth and stress-free with her deep knowledge and expertise. Linda’s professionalism and attention to detail were evident throughout, ensuring that everything went smoothly from start to finish. She knows her job inside and out and does it exceptionally well.
Additional Comments - Joe made our experience easy and smooth!
Areas Of Satisfaction - Everyone we've dealt with has been helpful and professional.
Sales Experience - Ray was fantastic to work with! Very easy to communicate with, very responsive, and personable. All important factors that made our overall experience great.$
Construction Experience - Richard ran a tight ship, making sure all of the trades did what they needed to, stepping in when something needed to be corrected, and making sure tasks were done timely.
Easier Than Expected - 100%
Areas Of Satisfaction - Communication, quality
Construction Experience - Kurt was very helpful at answering all my questions and flexible with my schedule. We had a few issues with the painting, but Kurt did his best to make sure the painters did a good job.
Areas Of Satisfaction - I was highly impressed with the communication, updates, and transparency provided by the builder throughout the construction process. The professionalism shown by the Project Managers, Sales Team, Showroom staff, and Closing Team instilled confidence in our decision with a new build.
Sales Experience - Lori was awesome!
Recommend Builder - I would highly recommend the builder, they did a great job!
Areas Of Satisfaction - Being from out of town, they were very accommodating the days I was able to come see the home and meet with them!
Professional & Organized - Everything was fantastic!
Value Received - We love the house and it was truly worth every cent!
Construction Experience - The construction process was painless! The updates from Russ were fantastic!
Additional Comments - Thank you so much to everyone involved!
Customer Care Experience - This is an especially strong category
Areas Of Satisfaction - Follow up
Areas Of Satisfaction - Allen Edwin Homes exceeded my expectations with the energy efficiency of the home.
Areas Of Satisfaction - Everyone involved made things smooth for us and we appreciate it!
Suggestions - Ray was first-class and super easy to work with. John C. did an excellent job with the orientation. Mitch was great and informative, and we appreciated the repairs he did on the home.
Areas Of Satisfaction - Communication with production manager- John
Additional Comments - Enjoyed working with James Rubio, the young lady who helped us at the showroom, and John, our construction manager.
Additional Comments - Everyone was very helpful, and answered all my questions as they came up.
Areas Of Satisfaction - Allen Edwin Homes met and exceeded my expectations because the experience with the sales counselor and with the construction staff was very positive. They were responsive, and they did a really good job of listening to our concerns and answering our questions.
Additional Comments - Tom, Joe, and Rodney have been extremely responsive. They have made this experience of purchasing a new Allen Edwin home a pleasant one.
Construction Experience - Kurt is great and has great communication skills and makes sure you receive the best possibly home upon move in. He really cares about the product homeowners receive
Areas Of Satisfaction - Kurt my project manager was absolutely the best and genuinely cares about what he does and what he turns over as a final project. Not enough project managers out there like him.
Additional Comments - I highly recommend Allen Edwin Homes to anyone looking to buy a house. They are professional and genuinely caring.
Areas Of Satisfaction - Allen Edwin Homes met/exeeded my expectations by getting us from beginning to end. They got us into something we wanted, and they got us what we wanted.
Sales Experience - Trevor has been pleasant to work with x 2 now. He was our sales guy for both the homes we built.
Areas Of Satisfaction - We got exactly what we were promised in the time frame we were told.
Areas Of Satisfaction - all
Professional & Organized - Everyone that we were in contact with throughout the building and closing processes was very organized and super professional!
Value Received - We love the home and think that it was pretty fairly priced based on the market and what we received.
Sales Experience - Trevor was really great! He gave us all the information we needed, was very friendly and helpful and made our experience a great one!
Construction Experience - Our construction experience was great- Kurt was the best! He was great at communicating and providing detailed updates. He also was always available to answer any questions we had and is overall a great guy. He made sure our house was done up to quality standards and was 100% good to go!
Allen Edwin Closing Experience - It was a very nice experience and was done very efficiently and in an organized way.
Easier Than Expected - As first time builders and home buyers we didn't know what to expect. This experience has been non-worrisome easy to understand and has made a large, first-time life decision and change a far more manageable and enjoyable one.
Areas Of Satisfaction - All of the people, from initial sales pitch to closing, have been awesome. The team at Allen Edwin really made this a stand-out experience. The final look/finish of everything and the new layout for our specific floor plan number has also been a huge improvement in general and something that was extra great.
Areas Of Satisfaction - Tim was incredible to work with! Went over and above expectations time and time again.