Additional Comments - Very happy with your response time on all matters.
Professional & Organized - On top of everything and kept me informed
Value Received - It’s a beautiful house!
Construction Quality - Everything is well made and sturdy
Sales Experience - The team at Allen Edwin always helps me out.
Construction Experience - Nick is so professional and helpful
Areas Of Satisfaction - Warranty repairs
Recommend Builder - Brent Tucker is highly recommenced.
Areas Of Satisfaction - I think the application and approval process was excellent. I think the customer service and prompt repairs are equally important.
Professional & Organized - Everyone was very professional during the process as well as very organized with being able to pull up our file when we had questions on something particular!
Value Received - We’ve had no complaints as we are coming up on being in our home for 3 months.
Sales Experience - When we first started the process with Allen Edwin we had no intentions of purchasing property to build as quick as we did. However Adam was very upfront and honest with prices and the process that made it easy to make such a quick decision to build! We walked many models and spoke for hours on how to make this process smooth for us, and it was nothing short of that!
Recommend Builder - We’ve already recommend to a few friends in the northwest area region to Allen Edwin and hope they plan to buy/build with you guys!
Areas Of Satisfaction - Each and every person involved in our building process was very communicative and attentive to our questions and concerns! That is so important with making such a huge purchase!
Areas Of Satisfaction - Home orientation was the best.
Areas Of Satisfaction - I'll be honest, they met and exceeded on about all of it.
Areas Of Satisfaction - The way the overall house looks exceeded our expectations.
Construction Experience - Andrew was great to work with, he was very polite, understanding, and knowledgeable.
Areas Of Satisfaction - The Allen Edwin team was always available for any questions throughout the process. Ray and Jeff were amazing through the whole process
Additional Comments - The entire team is amazing from my first contact to now with after care. They are all professional, answered questions to my level of understanding, provided constant communication, they were supportive and understanding of my situation and needs. They made the entire process easier than I thought it would be.
Additional Comments - I thought John and Linda were great and very easy to work with
Professional & Organized - Kenny the Project Manager was extremely organized and always very professional.
Value Received - The value of my home is high due to my ability to pick out a high number of upgrades.
Construction Quality - My home is peaceful due to a high quality of insulation. It is also very energy efficient.
Sales Experience - Ryan McCoy was extremely professional. He was always very knowledgeable and went out of his way to get answers to questions when asked.
New Home Showroom Experience - It was a pleasure working our New Home Showtoom Consultant. She was extremely knowledgeable and competent.
Construction Experience - Our Project Manager Kenny went above and beyond to make sure he delivered a house without any problems. He treated us just the way he would if it was his own home.
Customer Care Experience - I have called Customer Care a few times and they have always been extremely caring and competent.
Suggestions - Everything was so well done I can't think of anything.
Additional Comments - The support I received from Kenny our Project Manager and Ryan McCoy, our Sales Consultant exceeded my expectations. Their level of knowledge, caring and competence gave me a sense of confidence throughout the sale and building of our beautiful Allen Edwin Home. I am proud to be an Allen Edwin Homes owner.
Professional & Organized - Everything was organized through every step of the process and given a large book explaining everything also.
Sales Experience - Everything was top notch and would/will recommend him to all.
Construction Experience - He was very knowledgeable and explained everything in the house to me in a very understandable way.
Lender Closing Experience - Was very quick easy to follow, everything was explained-costs, etc. Was completed online or via phone calls.
Allen Edwin Closing Experience - Process was very fast and efficient. Staff was very friendly and accommodating to my needs and answered all questions in an easy to understand way.
Customer Care Experience - Any issues I had/have with the house have been resolved in a very timely manner.
Recommend Builder - Definately, and already have.
Areas Of Satisfaction - All aspects of the purchase has exceeded my expectations, very nice change
Suggestions - None, has been excellent.
Areas Of Satisfaction - Nick Jansen (builder) was easy to work with, definitely recommend
Areas Of Satisfaction - They met or exceeded expectations in the home walk-through and during the build. They were very accommodating.
Areas Of Satisfaction - Both project managers were amazing. Adam made buying the home pressure free
Professional & Organized - straightforward and open with us from the start.
Areas Of Satisfaction - Hands down the most transparent house buying experience we have had yet. We felt confident that we knew what we were getting into and things to expect or look out for with the house.
Suggestions - No notes :)
Additional Comments - We've dealt with a few of Allen Edwin employees and I can't remember all their names right now but each and every one of them has been professional and kind!
Areas Of Satisfaction - Everyone has been friendly and knowledgeable
Construction Experience - Josh Rykse was wonderful to work with.
Additional Comments - Josh Rykse was excellent to work with. He was extremely helpful along the way and continues to follow up. Joe Dunlap was also incredibly professional and also continues to follow up. Both are assets to the Allen Edwin company.
Construction Experience - Excellent service knowledge informative!
Areas Of Satisfaction - Taking time to walk me through all the steps, project manger Tim is excellent and so helpful through the process! Sales were great and informative!
Additional Comments - Great team at Allen Edwin
Construction Experience - Henry communicated with us every step of the way.
Customer Care Experience - All of our concerns were addressed and scheduled to be addressed as needed
Areas Of Satisfaction - This is a good quality home that is very well insulated and built for the money.
Professional & Organized - They made everything very easy :)
Sales Experience - Jim Douglass was very helpful and explained everything so well!
New Home Showroom Experience - Megan Thomas was very helpful and knowledgeable!
Construction Experience - John Tucker gave us weekly updates and was very helpful! We miss getting our weekly updates!
Allen Edwin Closing Experience - Latrice Johnson was a great closing agent! She was especially helpful in coordinating the check-key tradeoff when our cashier’s check was delayed by FedEx! Crystal Haydo was so kind to meet with us on a weekend to trade the key for the cashier’s check!
Areas Of Satisfaction - Allen Edwin Homes just made the whole process easier. Ray and Jeff were constantly updating us on the progress of the house. If we had any questions they would email or call back to answer our questions.