The experience was amazing. Robby and Kari work really well together. They were very respectful of our home and we could not have asked for a better experience.

The prices are kinda high

They responded quickly when I made initial contact. The sales representative was friendly, knowledgeable and answered all our questions. He was not pushy, so we did not feel pressured to make an instant decision. The installer was professional, friendly and a master at his craft. He made the process as easy as possible with no interruption to our day. He was very fast, efficient and delivered a quality installation for a quality product. I would give him 10 stars if the scale went that high. The main office stayed in contact with us from start to finish. They made sure everything was on schedule. All of the staff members were friendly and kind. The entire process was A+. I would recommend them to anyone.

The whole process went so smoothly and the quality of materials is excellent

Ease from beggining to end of project. Very happy with walk in shower.

Excellent Service. Thrilled with my new shower.

Break down Communication between installer and sale agent making our bathroom installation headache for me and for my other crew who is doing the rest of my bathroom renovation. Called Jason (Project manager) explained but have not gotten back with me. I’m very disappointed with everything because the sale agent making it sound so wonderful how everything should be done. Please someone get back with me.

It was a pleasure working with everyone.

From Austin Jones and his honesty when asked to the team that came to measure, re-measure and install; all were excellent.

Construction Quality

Construction Quality - Absolutely love the new windows. I don’t even miss the grids. And easy to clean. Showers are phenomenal. So much better than the existing.

I signed the initial contract to proceed in mid-Nov. The work was finally completed in Feb. The shower install took a day, but the wrong showerhead & grab bars were installed.

Professional skillful team. Good communication. On time and ample followup is provided. Virtually no mess. Cleanup by crew was awesome!

Everything was handled so professionally - from the initial design & estimate to the timeline & construction of the finished product.

The all around sale and installation of the project was great.

Price, quality, scheduling, and communication.

Am new to Tennessee & American Home Design is the second company to make an improvement on our house. So, at this point, am unable recommend them because we don't know anyone doing improvements in the surrounding area. However, if we do hear anything about someone looking for or making a home improvement, we would heartily recommend them.

Everyone was kind and knowledgeable.

Accommodated my request for a weekend installment and had it done in one day

Quality work all around

Very professional job, installer was great

From start to finish , the service provided by American Home has been great .

Professionalism

Excellent finished work. Good cleanup and appearance. Very polite workers.

We did not get the installation that we had understood that we where going to get. The shower was supposed to extend out 4 inches farther than what was installed.

The whole process from start to finish was fantastic. I would highly recommend American Home Design.

It took 71/2 months to complete a 1day tub/shower conversion