Clean

Clean - Our installer Charles Johnson was amazing, I have never had builders or contractors work so quietly, efficiently or cleanly in my home before. Every surface was protected and every surface was cleared and cleaned including floors. Exceptional!

Communication

Communication - Communication from head office as well as our installer Charles Johnson was above expectation. They were always willing to work with us over any time delays or minor changes we needed. Phone calls and texts were always replied to in a timely manner.

Quality Of Materials

Quality Of Materials - Excellent quality for all materials used, walls, glass doors, fittings everything. We are very happy with the finished product and highly recommend!

Quality Of Workmanship

Quality Of Workmanship - Our installer Charles Johnson did an excellent job. The final product has been installed and finished to perfection. Seams are smooth (practically invisible), everything was installed beautifully and is aligned and level. Nothing out of place that draws your focus. Everything is perfect.

Areas Of Satisfaction

Areas Of Satisfaction - Quality of product, quality of installer, quality of customer service, quality of salesperson

Sales Knowledge

Sales Knowledge - Our salesperson was also excellent. I feel bad that I am unable to remember his name but from the moment he entered our house we knew he was genuine, knowledgeable and was not trying to sell us anything we didn’t need. 2 other companies had previously over sold and over quoted us with untruths and scare tactics. This man just wanted to tell the truth about how good his product and company is, ask what we actually wanted and needed, show us our options and give us the quote we deserved. Not something you see everyday in a sales driven do and say anything to close a sale world. I hope someone looks up his name and he gets the recognition he deserves for his exceptional work.

Referral Program

Referral Program - Yes we had that explained to us and were given little hanging cards inside both of our new showers that also explained the program.

They are what they say they are. Go

Quality Of Workmanship

Quality Of Workmanship - I have done a lot of building in my years and Charles was the best installer I have ever seen. His attention to detail was unmatched.

Recognized Excellence

Recognized Excellence - Charles who did our installation was the best to work with.He is what a professional should be and his quality of work was the best. Anyone who gets Charles to install there bathroom will be very lucky and inpressed.

Areas Of Satisfaction

Areas Of Satisfaction - Sales to final install. Excellent

Referral Program

Referral Program - Yes and will tell all our friends

Recognized Excellence

Recognized Excellence - Doug our installer

Referral Program

Referral Program - Yes would refer without hesitation

Although we had to wait five months between ordering the project and its completion, it was done with thorough planning and execution. No unexpected surprises whatsoever. Everyone obviously knew what they were doing and did it professionally well.

Recognized Excellence

Recognized Excellence - Devon performed skillfully and reliably

Areas Of Satisfaction

Areas Of Satisfaction - The results certainly met or exceeded expectations

this my 2nd install. they are great

Communication

Communication - Evan when I had a last minute conflict they were willing to work it out, took several

Areas For Improvement

Areas For Improvement - we're great

Areas Of Satisfaction

Areas Of Satisfaction - everuthing

Great service. Quality work and products. Very professional-did an awesome job. Very happy s our finished walk-in shower

Clean

Clean - Installer laid out a cloth on my carpet where he would be walking and working. Each day he cleaned up his work area before leaving

Communication

Communication - All questions were addressed

Quality Of Materials

Quality Of Materials - Very happy w finished product

Quality Of Workmanship

Quality Of Workmanship - Awesome work

Recognized Excellence

Recognized Excellence - Installer was a hard worker and did a good job

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Got it started and completed about 2 weeks earlier than expected

Sales Knowledge

Sales Knowledge - Made helpful suggestions

Referral Program

Referral Program - Was not until an associate called and told me about it

Knowledgeable, Professional, Timely, and Courteous from start to finish.

Will recommend to anyone

Recognized Excellence

Recognized Excellence - Everyone there are excellent especially the installer we had.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Small problem after install was fixed within a few hours after they were notified

Referral Program

Referral Program - I am now

Additional Comments

Additional Comments - A-1 company

This looks like the best company to do business with

Quality Of Workmanship

Quality Of Workmanship - Charles is an exceptional workman

Yes. They are a great company.

Recognized Excellence

Recognized Excellence - Doug was super nice and did an awesome job.

All that were involved was very knowledgeable. Robin, in the office, helped me a lot. The gentleman (I can’t find his name) who did the installment, explained everything he was doing step by step. I was real pleased with the whole process and WOULD RECOMMEND THEM.

Recognized Excellence

Recognized Excellence - My sales manager

Recognized Excellence

Recognized Excellence - Todd and Charlie did an excellent job!

Love being able design online. Looks fantastic.

Recognized Excellence

Recognized Excellence - Installer and Todd

Everyone we dealt with was courteous and knowledgeable. We love the shower remodel and would use Bath Planet again for any similar projects.

Recognized Excellence

Recognized Excellence - Brett was very friendly, but focused on the job. He worked nonstop and was careful to keep everything as clean as possible.

Areas Of Satisfaction

Areas Of Satisfaction - Our installer was great. We were impressed with how hard he worked and howvareful he was. Also, we appreciated getting the work done in time for s family visit.

The quality of service with Bath Planet of Oklahoma was above and beyond.

Recognized Excellence

Recognized Excellence - The person that did the work should be recognized for his service. He was kind and even offered to carry inn my groceries.

Areas For Improvement

Areas For Improvement - Bath Planet of Oklahoma did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - Bath Planet of Oklahoma exceeded my expectations in all areas.

Referral Program

Referral Program - I am aware of Bath Planet of Oklahoma's referral program.

I recommended Bath Planet to a friend just last week. She wants her bathroom redone and was happy to get a word-of-mouth recommendation prior to making a commitment.

Clean

Clean - He did. He also covered my carpet from the front door to the bathroom, which I thought was considerate of him.

Communication

Communication - Yes. He questioned some of the instructions he was given, just to make sure he was getting everything correct.

Quality Of Materials

Quality Of Materials - Looks good to me. Time will tell how it all holds up.

Quality Of Workmanship

Quality Of Workmanship - Very much so. Your man was a skilled worker.

Areas Of Satisfaction

Areas Of Satisfaction - I am very critical of my own handiwork around the house, and my eagle eye could find no fault with Brett's work. He didn't mess up any of the existing surfaces either, which deserves a mention.

Sales Knowledge

Sales Knowledge - Well, I knew what I wanted so all he had to do was to show me some samples to choose from. He was helpful in answering my questions.

Referral Program

Referral Program - Yes, someone mentioned it to me. My daughter-in-law, Tanya Rego Wilkerson, told me about Bath Planet. You did her bathroom earlier this year...or maybe it was last year. I don't know if she was recognized for the referral or not. I told a friend about Bath Planet last week. She is interested to talk to you about getting her bathroom remodeled.

Additional Comments

Additional Comments - It was a good experience from start to finish. All went smoothly, no angst. I don't know why I waited so long to get the work done.

Areas Of Satisfaction

Areas Of Satisfaction - Fast and professional job

Very good at keeping job area as clean as possibly. Quality products.

Clean

Clean - Very good staying clean

Areas Of Satisfaction

Areas Of Satisfaction - Clean, quality of work

I had two other businesses out to quote our project and Bath Planet exceeded our expectations. Not only was the price better but the employees were knowledgeable and great to work with as well.

Recognized Excellence

Recognized Excellence - Charlie and our sales guy were both friendly and knowledgeable.

Areas Of Satisfaction

Areas Of Satisfaction - Prices were reasonable. Employees were knowledgeable and not pushy in sales tactics.

Quick, professional installation! Looks great.

Recognized Excellence

Recognized Excellence - The installer did excellent work

Areas For Improvement

Areas For Improvement - None

Already have

Areas Of Satisfaction

Areas Of Satisfaction - Exceptional job overall

Great work and wonderful product.

Areas Of Satisfaction

Areas Of Satisfaction - Worth the investment.