Terrible project management. Terrible communication. Lack of knowledge. Project has taken more than double the initial timeline, and final inspection is still not complete. I have had to GC much of this project myself and communicate daily or weekly with the city permit office, contractors, and champion management to push this project along. It has been an extremely frustrating and exhausting experience. This process started in March of this year. The project was projected to be completed in July. It is now November, and we are still awaiting final inspections and corrections to electrical work that was done incorrectly. There were no weather delays, no shortage of material or labor. No legitimate reason for the delays. The only reason for delays and mistakes was lack of communication, supervision and attention by Champion.

Very likely to recommend if one is able to handle the wait time

We are extremely pleased with our new windows.

The flooring was not done by the contractor as promised and contract.

Overall experience wasn’t great even though end product is solid. The process, timing and expectation management couldn’t have been much worse without me cancelling.

We love our new windows. Good quality and beautiful product. We can have to window coverings open during the day and enjoy the sunshine without worrying about too much heat.
Thank you Champion Windows.

Everything so far seems to be built well and looks great. Should be a nice addition to the house for entertaining and just enjoying in general.

For sure, extremely happy with the well rounded experience from the knock on my door to the final Thank you of placing my windows!

Such an easy process. Clean, polite, very knowledgeable installers.

These are fabulous windows. I had windows from Champion put in upstairs ten years ago, and I went back and had them done downstairs. They hold up well, and are easy to open. They are great windows.

Schedule--took over one year to finish
Didn't do the work the way I wanted. Ended up with ugly EMT conduits for the electrical wires while I was promised a neat look. I offered to help by removing rocks out of way but constriction manager declined
Mistakes in measurements. Center column was off by several inches
Electrical work was not up to code. I found out last week that they stripped romex (NM-B) and put it inside EMT. This not code compliant. They were supposed to use THHN.
Door height is not lining up with other wall
The installer damaged low voltage wiring I had electrician install for sensors. I lost time/effort and ~$100 of cost for sensors/wires

I had a bunch of problems with my installation because of a local contractor, and not only did Champion make good and get a better contractor, but they resolved everything to 100 % satisfaction, and I was grateful for that. The end product was exactly what I wanted.

slow to respond and took three guys into the night to complete install of windows

We have now put Champion Windows in two buildings on our property. We are really satisfied. It really helps with our electric bill and really makes the house look beautiful.

Terrible!!!!!Everything

I am EXTREMELY dissatisfied with your scheduler, Terry's dishonesty. He did not inform the installers nor the salesman, Eric Freiert, from San Antonio that I WOULD NOT BE HOME Monday afternoon. The time for installation was Monday morning NOT MONDAY AFTERNOON!!!!!!

Contractor filed necessary forms and documents with the city and the HOA.Installation job was done quickly, correctly, and neatly with good quality materials

The quality of the materials was very good. There were some deficiencies in regards to getting certain parts of the project completed.

They did an amazing job.

We are happy with the quality of the windows for the price.

I thought they were very fast - I didn't expect them to finish the job as quickly as they did.

The product is great, the installers were professional, and I am going to use this company again in the future!

Overall they are a good crew that do good work. The guys are knowledgeable. They are great.

I think the quality of the product used is really good, and my two installers were amazing. But I know they don't work for Champion, but are subcontractors.

My experience was not the best. The first day the installers worked for about 3 hours and then left for the day. The second day they finished in about 2 hours. It would have been nice to not have been inconvenienced for two whole days to complete 5 hours of work. Additionally, both days they left a mess - screws, metal shavings and cigarette butts on the patio and in the yard. Lastly, they left saw horses, the extra material and large pieces of trash in my backyard for 2 weeks after installation. The finished product was not great so I called the manager to complain. As long as I was able to reach him when I called he was happy to help but his follow up was non-existent. I left voice mails and text messages that were never responded to. All in all my experience with Champion was below average and I would not recommend them to anyone I call friend.