Every step of the process for our new windows was handled by professionals willing to go over any and every detail. They were kind, well informed, and just generally pleasant to work with.

My experience has been great so far. I am still waiting for a stormdoor to be remade, because the first one that was brought was not the correct measurements. But I expect that will be like the rest of the experience. Pleasant and exciting.

The work was very good.

Although really pleased with my sliding door that was installed, I was very unhappy with the delivery time and the problem of not being be able to contact someone to find out what the issue was.

Champion is by far the best place to purchase new windows. They make a great window and I couldn’t be more pleased with the whole process from purchasing to the installation.

Bought 9 windows and there were issues due to a new color, Sand Dune. Two trim colors were brought during installation, neither matched. Waited several weeks to resolve then had to be home, again, to meet installers. Paint in several windows was skinned and needed paint repairs. The installer swabbed caulk over skinned locations. Needing 4 more windows in the front of the house to match the initial 9 windows, repairing the paint and matching paint colors on all weep hole covers was identified as a requirement. That was no done. The request was not honored.

Nobody gets in hurry to replace broken windows

The day after installing our windows I received 5 emails and one phone call about our final payment, even after speaking to the person that called I told him the final payment was taken care of, he wanted to know if I would prefer to give him my payment option!!!!! I also wrote in another response that I would approach other companies if I needed services.

I love the product but one window took 4 weeks to arrive and it was very stressful to get status

Professional and informative salesman. Quick quote and order process came in sooner than estimated. Scheduled to come out same week and installed in one day. Left no debris and took old windows away. No complaints. Worth every penny. I love my new windows!

They manufacture a superior product at a competitive price and their guarantees and warranty are excellent.

The sale person answered the questions we had about the window that we purchased. How efficient keeping out a lot of the heat out of the house.

Estimate was provided promptly and we received regular timely updates regarding the order status. Windows were installed in one day and the work was excellent.

The windows are wonderful. I like them very much. All the employees have been polite and helpful. But somewhere the communications broke down when going through Customer Support and requests were never responded to. Hopefully they have improved with this last time with an on-line written submission that they seem to be following up on. I have all my windows now. I am still waiting on the rest of the screens.

Takes too long to get a replacement window

Champion has replaced 21 windows for me in my current and previous home. They do quality installation work and their windows and warranty are hard to beat. I love how the windows look, operate, and perform in all seasons.

From salesman to installation crew, I would highly recommend Champion! Very pleased with the professionalism and commitment to my satisfaction. I initially called Champion due to their stellar reputation. Now I can clearly see that the reputation is very much deserved!

Good service

since thay did such a good job, I would recommend them to anyone

They did a great job.

we ordered our windows in march 2023. they were finished installing them in February 2024. totally unacceptable.

Once the sale and install was completed I could not get anyone to return to clean up.

Very prompt, professional and friendly. I would recommend highly.

Installation crew was very bad.

I had a great experience with Champion windows! The men worked neatly and diligently. And they were very polite.