We are not happy with the window quality. The welds are awful and quality overall is less than what you find in box stores.

Everyone was great

We had a great experience from start to finish. Great communication from the entire team!

Great work

The customer service is absolutely terrible. No one calls you back, then we got a bill and the job is not complete. Again, we were suppose to get a call back in 24hrs., that was over 2 days ago.

I would definitely recommend you to a friend if he needed a similar product

Experience has been great!

We were demonstrated the our new windows would not feel hot or cold to touch and that is not the truth.

I was very impressive with Michael Bohl sales approach and overall broad knowledge of the Champion Business during my selection of an entry door. Additionally, I was kept abreast of every steps that was being taken prior to the installment of my door. And the installer, Bill was very courteous, polite and made sure that my furniture, floor, etc was protected when installing the entry door. Prior to departure, he ensure the keys worked and door met my expectation.

From sales person to installers everything was very professional.

Due to the room over the garage being cold, we wanted an R insulation that improved the room. Apparently that was not the case. The supervisor at the end of the project said the R factor was approximately 1. Where my husband saw the installation team put an entire package of insulation into their truck with other materials they were hauling away.

The windows are nice. The installation was impressively good. Quality looks fine.

The look and quality of the sunroom is great. We're just disappointed that flooring and wall paneling could not be included. The sunroof is yet unused.

No one from Champion on site entire day of installation. Contractor had to explain everything.
Missing a screen after install. Had to call or text Champion several times to get any word about it.
Never any real follow up after missing screen reported.

Appointments were kept on time.

Excellent from start to finish.

We did not have a good experience with sales. The rep dropped the ball on follow through. It took me 3x calling rep and 4x calling customer service to get issue resolved. Neither rep, manager nor DM returned my calls to let me know if the project was released for manufacturing. I was told one of them would call back. (It was a non-issue with home owners assoc. approval which I explained to rep at point of sale that im on the HOA Board and we don’t need approval. I supplied back up from HOA President) Also, I was told financing would be 1 year interest free through Champion financing creditor. I am being charged interest so currently fighting that battle.

Excellent workmanship and attention to detail.

Great customer service

The sales rep, Tom Schneider as well as Derrick Price on the finance end, made this experience pleasurable and painless. They both went above and beyond normal limits of customer service for us. If you live in the Tri-State area, you have to be familiar with the Champion reputation for excellence. With an Aunt who had Champion windows installed over 25 years ago, to our home now, we are loving the quality of our windows. They add more light into our home than the original windows from 1955. I would recommend this company to friends, and my neighbors. Very happy!!

Installer was on time, very personable and very professional.

Quality so good, this is our 2nd house full of windows.

They did a great job installing my sliding glass door.

We received exactly what we ordered! Champion was right on schedule and installation was perfect! We are very happy with results of our new windows and doors. Also, excited about getting our new Champion siding, soon😊 We highly recommend Champion to satisfy your needs the way they satisfied ours.

Several aspects of the build quality of these windows leaves me to question the overall quality. Pls contact me to review photos and discuss ways to improve.