Jayme and Brad were very friendly and professional.
The product seems well built but the communication and installation was challenging.
Love the windows. Very good crew of guys working very hard
yes if we ever know somebody who needs windows
Misinformed about install plan. Issues with spots and marks on inside of glass panels.
Poor customer service.
After waiting months to have window made and put in, window cracked less than 4 days after installation. Still waiting for response on when it’s to be fixed. Spent a lot of money but that doesn’t seem to be worth it! Super disappointed and still waiting…
Our new windows are beautiful and functional and were ready to be installed sooner than anticipated. They feel completely different in this cold weather when compared to our old windows.
Good product,but it remains to be seen if it was worth the cost
took over 8 months to fulfill the contract
Installers were top notch
We waited close to 2 months for our “custom” entry door and storm door. We were under the impression that Champion would send a professional team of their own to install it.
Unfortunately when our door was installed by a contractor (who was not very professional), the entry door had a sizable dent on the front, scuffed on the bottom, the paint was chipped in several places on the front, and the storm door had sizable gaps when installed allowing air and moisture to just come in easily.
No issues about professionalism.
We don’t make recommendations.
This being my first experience with Champion, I would have to let a friend know that I had nothing to compare, but that I made my decision to go with Champion through their good advertisements and mostly my prayer.
The follow up from the sales to the installation was the worst
I had a terrible experience with your company.Just ask Tyler the installation supervisor.
Their customer service is fantastic!!!
The 2 day install I was promised took 2 1/2 months. One window still needs to be replaced due to fingerprints sealed inside on the middle piece of glass. No one would answer their phones or respond to emails
I might, very pleased with the windows. not pleased with requested paperwork.
I would not recommend champion windows company.
The actual workmen were great and I was pleased with their work and the product. But the total chaotic mess from the administrative side to finally reach installation day was the most disorganized, frustrating experience I’ve ever seen in a business.
We Had to do two separate orders for our windows because some of them were odd shaped. The company was not able to order both types of windows at the same time. They had to be two separate orders, that were installed at two separate times question which was a major inconvenience.
Everything was excellent
Nice window fill the room warmer,and no noise from outside