Excellent product, good workmanship, fair cost

Everyone was extremely professional and honest with all answers to any questions. Also made sure there were no questions about any part of the work to be done.

Eventually we got the door I ordered, but it took 3 separate installations and over a year.

Widows look great.

I'm retired so most friends are all set.

Quality is good, kept to scheduled appointments, neat, clean and quick.

We chose Champion for an entry door because we were pleased with our siding from them. The entry door and the windows on either side are just what we wanted. The salesman knew the product, measurements were correct and installation was well done. We're very satisfied customers.

My experience was terrible.

We are overall very happy with the outcome of our sunroom, but it takes some skill to get the sliding doors to close properly.

I will never use this company again and wouldn't put my friends through such an ordeal

Would use Champion again. Had them do our whole house years ago at another location. Very satisfied.

I was kept informed and the installation was perfect

The doors are great, but the customer service prior to install was all but non - existent. I ordered the doors on August 8 and was told by salesman it would take 10 to 12 weeks. Then on September 26, A guy comes out to do the final measure. The doors didn't actually get ordered from the factory until October 2, 8 weeks after I ordered them. I called in early November thinking that it had already been 12 weeks since I ordered the doors. I spoke with someone and she told me she would have the installation manager call me. No one ever called. I called again in early December and got the same treatment. The lady on the phone did tell me that the doors hadn't actually been ordered from the manufacturer until October 2. This did not make me happy. She said she would have a manager call me. In early January I called again, was told that the installation manager would call me. No one called me. In early February I called again, only this time I was done with this, I told the lady on the phone I wanted my money back (just over $9,000 if they couldn't deliver my three slider doors. I got an email from the aera manager saying he would look into it. Then in mid January I got a call from someone at the office said my doors would not be installed until the end of February. i sent the Area Manager an email and then all of the sudden, I received a call to schedule my door install. We love the doors but your pre install customer service needs to be improved. I would not recommend your product just for that reason.

Lack of follow through and communications for a major issue caused during project.

We love our sunroom and have recommended Champion to friends.

I've had my sliding glass door replaced and all the windows in my house replaced by Champion. I'm very pleased with the installation and the build quality of the windows and the door. I had a few minor issues, and they were promptly taken care of, and I was treated like a valued customer throughout the process. I'm very pleased with Champion and definitely recommend them.

Professional installation.

From start to finish, professional, thorough, and we couldn't be happier with our windows. Our installers (I'm out of town so don't have access to my file with correct names, but a dear couple, Kenny and Kayla?) We're wonderful; laying tarps down throughout the house, cleaning up after installation, washing all windows, caulking thoroughly as we had rain and snow in our home previously from poorly made windows. They answered all questions, were friendly, prompt, and were concerned with the issues I had with my previous windows!

Took forever to get my door and then even longer to have them finish the plaster.

You guys have been great. Outstanding products

The whole process was straight forward. They are willing to work with you on pricing. Installation was outstanding quality crew, respectful. Windows look great!

Window that was replaced only lasted 48 hrs before it was cracked again.

So far, we are happy with our sunroom. This winter will be the first big test. I'll know more after that. It could easily go from 4 to 5 stars.

It all went very well from start to finish.

We knew we could not replace the windows ourselves, it would require some construction work and more experienced skills. I would definately recommend Champion for challenging installs that require a professional. The work was completed in a day. It was not easy and a bit of an old house challenge. The result was better than we expected. Beautiful.