Everyone was friendly, punctual, professional and respectful.
8-10 week contracted job took them 8 months 17 days
Everything went as explained by the salesperson.
It started out alitle rough but it ended great! The whole process went well except for the time period from ordering them to getting them but the delay was because new technology was being installed at the factory where they were made. That would only make the future windows to be made even better & hopefully faster. The process took alittle while but I love my new windows!!!!!!! I will definitely use Champions again & I recommend them to anyone who needs windows, siding, or a sunroom!!!!!
I would not recommend Champion Windows because of the time it took to receive the windows and I reached out to Customer Service several times and was told they would call me back and never received a call back.
Have concerns about one window
The windows appear to be as advertised. Since I have had them less than a month it's hard to say at this time f they are going to help cut back utility costs. The installation looks very solid and the installation crew did a very thorough and professional job.
You are great at your work. Your Installers are nice Kind clean up about themselves very good and are they're fun to be around. That means a lot to the person who's having they're workdone., they cost a lot. Yes, but you stand behind.your product and that means alot part of my windows I have had house have been in there 25 years, at least. And you've stood by those. I have had pains that leaks. You come measure it and you fix it. Thank you.
Still waiting on problems to be fixed
Professional from every step of the process
quick and thorough. completed the job beyond my expectations
The work and quality done was exceptional!!
Just had our last seven windows installed. Crew was very efficient, left no mess in house or yard worked as a great team together. Windows look and operate great. Great waranty
Please read review survey overall. Make it right. I have the pictures to show you.
We love everything about the windows. We can already tell a big difference even in the summer
Overall, I had a great experience with Champion Windows. The process was very easy, smooth, and professional. There was great communication and flexibility when scheduling the install and the installation crew did a fantastic job. The windows are beautiful and appear to be top quality; they definitely upgrade the aesthetics and efficiency of a home.
Lots of confusion and lack of communication
Bad experience with office staff scheduling makes me very reluctant to recommend champion as first choice, especially considering how expensive these windows are, and their propensity to develop condensation.
I would recommend Champion if you want good quality material, installed properly and warranted. Go Champion!
It was a great experience. Everyone was great to work with and my screen room is beautiful!!
Very professional
This process took almost 7 months with 3 pricing and contract changes
The installation crew did their job quickly. However, 1 window came from the factory broke & the center window on my triple slide, which looks out the front of my house, was broken by an installer. I paid in full on April 3, installation was May 3 & I have been looking at my front yard through a broken window with tape all over it ever since! I'm beyond frustrated!!!
The product is great, but the price was high. Champion caused a lot of confusion while scheduling the measurements. Then, after two measurements, the windows didn't easily fit when the installers arrived. They had such a hard time installing the mis-sized windows that they were here from 9 a.m. to 8:45 p.m. I didn't expect or plan for the inconvenience of an all day install. The installers were here so long and looking at a 2 hour drive home that I felt bad for them. So in the final walk through, when I noticed the sticker glue, your installer said I'd just have to scrap it off myself. I'm sure if not for the long install, your excellent installers would have left the new windows clear of sticker glue. They you nagged me for feedback. I was so upset by the process that I tried to ignore the requests. When I finally gave in and told Champion about the glue on the windows. The only solution offered was for you to schedule another appointment to have someone come and clean them. After the appointment mess for the measurements, I saw that solution as more trouble than it was worth and resigned myself to buying goof-off (on top of the already expensive windows) and clean them myself. So I hauled my stoke-damaged body onto a stepping stool and finished your job for you.
This process made the decision easy to choose Champion.