Construction crew was excellent. Length of project was too long due to subs, crew unavailability, and administrative delays.

Window look good and less noise

I've had a large arch window replaced recently by Champion Windows of Raleigh and it has been a great experience from the start to the end.

It all began with sales representative Sierra G., who was very knowledgeable and laser-focused on my priorities, took extra time to address all my concerns, delivered very competitive pricing and quality assurance backed by very strong warranty that exceeded my expectations.
Installation manager Mark F. kept in touch through the whole process explaining all the steps and also following up after the install to ensure my complete satisfaction.
The installation crew (Josue S., Primo L., Ever R.) showed up right on time, did an excellent job replacing the window and performed very thorough cleanup after the install.
My new window looks great and I am a very happy customer. Thank you and kudos to the entire Champion Windows Team for the outstanding job! I definitely recommend Champion Widows of Raleigh for window replacement projects.

Expensive

AWESOME JOB, WELL DONE.

Professional team all around and the window is much better than the original

Absolutely, we will be happy to recommend Champion Windows to our friends and neighbors.

Estimate for delivery time was off, however, the installation itself was completed in one day. Call back needed to clean glue off windows.

From start to to finish I appreciated the communication from the staff about the purchase, status and installation of their product.

Transaction went well.

I was very happy with working with the people involved and with the final product. I am not happy with what appears to me to be manufacturing delivery problems that delayed completion.

Wonderful

We have met challenges both with the product and the sales experience.

Eric and Keith provided excellent customer service. They answered all of our questions and followed through on our requests and timelines. We love our Sliding Glass Doors and have recommended Champion to multiple neighbors.

Been waiting 6 months for a broken window replacement

Professional and friendly: on schedule

Worst service I've ever experienced. Cut a $38k check for windows, the count of windows was wrong and it took over twice the promised time to deliver them.

Very pleasant, helpful and knowledgeable people- sales, on site management, installation team.

Highly recommend Champion Windows for your project. The process was smooth, easy to communicate with and job done on time. We love our new porch enclosed area.

It was excellent

Took longer than expected to get windows installed. Got three messages that windows were ready for installation, when they weren't. Took two months from the first message to actually get them installed. Had charges added without being given a heads up.

I dont recommend things, if someone asks me who i used/hired then ill tell them

Erik was great. His knowledge and professionalism was greatly appreciated. The team that did the measurements were spot on and the installation team were very thorough on doing the job correctly. Very pleased

Would not recommend to friends due to issues with our order being processed timely, misquoting the price, and cost of windows.

I’m definitely going to recommend