Recognized Excellence - The installation crew was really considerate was really great.
Additional Comments - The project was done well.
Recognized Excellence - Everyone we worked with and who worked on our kitchen was exceptionally professional.
Additional Comments - We are very happy with our kitchen and with the way the project progressed. We would strongly recommend DreamMakers to our friends and associates.
Additional Comments - I appreciated the schedule, courteousness, and hard working people that came to our house. All questions were answered even if I had no idea what I was trying to ask. Steve and Marchelle could read my mind and know what Iwas trying to "vision" in it. We were so disappointed in our past word of mouth people, who were recommend by friends, that an organized company seemed like a dream instead of the nightmares we've had.
Additional Comments - I have told everyone at my church about them.
Recognized Excellence - Every member of the Lubbock crew! Steve set the bar high when he brought them all in and introduced them to us the first day. They each shook my hand and remained as polite and friendly throughout the job.
Additional Comments - Steve answered every small and big question we had. He remembered to address every single little picky thing we asked him to. He was easy to communicate with and made us feel like we were his only customers! His team treated us the same. Our bathroom is stunning and the craftsmanship and attention to details is superb!
Recognized Excellence - I would like to recognize Doyle Ferguson for his exceptional work. He did the tile work, we were really pleased with him, he did an exceptional job.
Recognized Excellence - I think Tyler did an outstanding job. He explained and/or resolved any problems.
Lead Source - We saw them in the newspaper and at a home show.
Lead Source - I have been reading their ads in the paper for several years, and I decided that if I ever were to remodel I would use DreamMaker.
Value - I am pleased with it but I don't know for the future. They all got the job done and were very professionally.
Recognized Excellence - Tyler and Travis, as well as the tile guy were all good.
Lead Source - Our daughter across the street had their kitchen re-done. They did a nice job with hers.
Recognized Excellence - No one could be more personable and pleasant than Tyler. He always had a smile. While much more reserved, Travis, was also very enjoyable to work with. Since they were the two who spent the most time actually in our home, it was great to have these two professional, courteous individuals.
Easier Than Expected - Except for one issue with the job time-frame I would say that DreamMaker did an overall good job. Despite some hiccups, the job turned out really well.
Recognized Excellence - I would like to recognize Tyler. He was the lead person on our job and we couldn't have asked for anyone better.
Lead Source - I was just online looking for a contractor and baths and kitchens sounded like DreamMaker's specialty.
Additional Comments - I appreciate everything they did. Salesperson Steve Betts was really easy to work with. He took his time to go over the plans with us and make sure he was meeting our needs every step of the way.
Easier Than Expected - I expected it to be as good it was. This is sixth project they have done for me.
Communication - I'm very happy. There was really nothing that I saw as negative.
Schedule - They were ahead of schedule.
Recognized Excellence - Tyler and Travis, and the owner, Steve, all provided exceptional service. Tyler was just an amazing person to work with. He was the lead guy. I've never met anyone in the construction industry who is as emphatic as he is. They did am amazing job.
Additional Comments - Overall it was a great experience, and it's really added a lot of value and comfort to my home.
Recognized Excellence - Steve was always very good to respond when I had a question or anything.
Recognized Excellence - Steve Betts and Jim Betts were great. I was totally satisfied with everything that they did. They were always on schedule. All the workers were exceptionally friendly, gratuitous, and compliant with anything I asked or needed to know. The whole process was just very easy compared to what I thought it was going to be like because of the Betts and because of the staff they had working for them.
Future Needs - I wouldn't anticipate any remodeling at this moment but if I do want to redo my bathrooms they will be the ones that I call.
Recognized Excellence - Steve Betts was the manager and he worked with us all the way within the budget. He was very nice, accommodating, and kept us informed of all expenses. It turned out just the way we wanted it. The workmen were very neat and professional.
Additional Comments - We are really happy with all of the results.
Recognized Excellence - Jim is really good. You'd call him with any problem and he'd be htere instantly.
Recognized Excellence - The man that worked on the tile did a great job.