They 1.5 years to complete a uncomplicated project and they did a lousy job.

My project went through 4-5 different project managers. I was never informed that the project manager had changed and I just received zero communication from the former manager or anyone else.

The team did an amazing job of tearing out all of the damage caused by a waterheater leak. Cleaned up all debris from their work and hauled it away. I couldn't ask for a better outcome. But, couldn't get a call back on doing the repair work. I was hoping to have the same meticulous job by them in putting things back together, but several calls I made received no response. If they don't do the repair work, that should be information given when the mitigation is done.

Awful experience with tons of bureaucratic red tape, nobody in the company communicates with each other including myself as the customer. Don’t ask for Corey you will be let down by the entire team.

Areas Of Satisfaction

Areas Of Satisfaction - The follow up they demonstrate after work is completed is always appreciated. They coordinate any additional testing needed and make sure everything clearance is issued. ATI also works well with tenants to schedule the work and keep them informed as needed.

I am totally happy with the work that was done by ATI Restoration. I would recommend them.

The guy that came had no knowledge and everything he said was false. He said there were no pipes in the wall and we found three on the same wall. I was very disappointed.

They never finished the work and the communication was horrible.

We were very happy with their work. While drying it out with their machines, they sealed it all off with plastic & a zipper to keep the rest of the house clean of the mold. They were also very thoughtful and called each day to tell us when they would come by to do more work.

This has been a complete nightmare!

They had to re-do something, and they did a good job of re-doing it to get it right.

I was pleased with their service.

We had a total disaster. They threw away about 2/3 of my stuff from the warehouse. I sent in a claim and ATI paid in full. It was a titantic screwup. I'll never see those pieces ever again.

Every worker that came into my house was polite. I have no problems with any of them. They were great.

American Technologies - Riverside made a tough job a lot less stressful.

Do not hire these guys for anything. They do a horrible job and have bad customer service. They don't care about the customer, they care about money.

I just did not care for them.

The service was HORRIBLE!!!!! Our claim was the end of FEB we were NOT COMPLETE UNTIL JULY!! WE HAD HOLES IN OUR CEILINGS WITH MOLD, WE SLEPT IN A GUEST ROOM FOR MONTHS THEN BACK IN UNDER THE GAPING HOLE IN THE CEILING WITH MOLD. The service was horrible now they want us to pay them $1000.00 for our house being unlivable 6 months!!!!! do not use them

They were excellent.

The workman who came were very professional and did a good job.

Once ATI got going they did a very good job. We had issues with scheduling that caused the project to take way too long.....5 months for a kitchen/dining room repair. ATI and all of the sub contractors were located in Riverside which is about 70 miles from Rancho Mirage which significantly impacted the schedule and project management. ATI should have an office and list of subcontractors out here in Coachella Valley if they plan to do projects out here. I don't know of anyone who would like to be out of their homes for 5 months for a project of this size.

They did a good job taking care of the problem. I am very satisfied.

I appreciated the way they took the time to explain everything to me and answered any questions that I had.

American Technologies was extremely professional. The project manager, Andrew, kept me apprised of the repair process at all times. Their employees were caring and understanding. The companies they hired to do the repairs to my property were excellent. I would not hesitate to recommend ATI to anyone needing repairs to their property.

Excellent!!!